Applying for a Position in Germany: How to Write a German Résumé and Letter of Application. A Handbook

Transkript

1 Applying for a Position in Germany: How to Write a German Résumé and Letter of Application A Handbook by Jutta Ulrich Thunbird, The American Graduate School of International Management

2 APPLYING FOR A POSITION IN GERMANY

3 PREFACE This handbook is intended for students receiving their university degree in the United States, wanting to apply for a position in Germany, be it an internship, a permanent position, or a summer job--not as a language exercise, but the real thing: getting a job. It is a practical guide to preparing these important documents. Because you need to prepare your résumé and application with great care, the explanatory text is in English. The German equivalents are provided where useful, primarily to introduce the appropriate vocabulary. The book presumes at least a basic knowledge of German. Language teachers, who wish to incorporate exercises on writing résumés and letters of application into their classes, can use the examples, sample phrases, or vocabulary lists for their classes and then provide additional explanations orally. Numerous sources were consulted to compile the information contained in this handbook: personal conversations with personnel departments of various German firms; conversations with employees of the German department of economic security, the Arbeitsamt; publications of universities and the Arbeitsamt; as well as books on the subject published in German and resources available via the Internet. Some of these are listed in the bibliography at the end of this handbook. There are many excellent books in German available on this subject matter; however, they are usually long and contain much information on self-assessment and the decision process involved in choosing a career. This handbook presents in a concise and easy-to-use format the most important information needed to prepare the documents for a job application. Many people have helped in the writing of this book. Michael Wehrlein provided input into the initial concept; Doris Niedrich supplied source material; several teaching assistants helped with typing and proofreading, among them Grace Newman, Erika Wolfgram, Nucharaporn Nakornsri, and Craig Kronhart, who composed sample documents. My thanks also to all the T-birds who used this book and provided feedback. We would like to hear your comments about this workbook: Which information was useful? What should be elaborated? Which information was superfluous? What could be deleted? Mit den besten Wünschen für Ihren Erfolg Jutta Ulrich Thunbird, The American Graduate School of International Management Glendale, Arizona Revised USA August 2009

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5 TABLE OF CONTENTS INTRODUCTION I. User s Guide... 1 II. Some Definitions... 1 III. Playing by the Rules... 2 THE RÉSUMÉ I. General Consiations... 5 II. The Individual Components of the German Résumé... 7 A Schematic Example... 8 Sample Résumés III. The Résumé in Detail...12 THE LETTER OF APPLICATION I. General Consiations II. The Individual Components of the Letter A Schematic Example Sample Letters III. The Letter in Detail THE COMPLETE APPLICATION PACKET I. The Required Documents II. The Cover Sheet A Schematic Example III. A Complete Example IV. Final Checklist THE INTERVIEW I. Acknowledging the Appointment II. Expenses III. Preparation IV. Helpful Hints APPENDIX I. Producing German Characters with the Word Processor II. Vocabulary List: Areas of Study III. Vocabulary List: Hobbies IV. Examples of Extracurricular Activities V. German English Glossary VI. English German Glossary VII. Addresses VIII. Internet Sites BIBLIOGRAPHY... 91

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7 INTRODUCTION I. USER S GUIDE The two most important documents the résumé and the letter of application are discussed at length in chapters two and three. Both chapters are organized the same way: the general consiations are reminiscent of things you know about writing an application for U.S. employers, with some emphasis on style and external appearance. A schematic example gives you an initial idea of the general format of the document, followed by two examples, which reflect the suggestions made in this book. The second part of the chapter then addresses each individual component in more detail. It also provides numerous examples for alternate phrases. The chapter on the application packet puts all the individual documents together in a complete application packet, which is usually required when you respond to an advertisement of a position in Germany. All sample letters and résumés are in German; additional sample sentences or phrases allow for numerous variations. A glossary of many terms (German to English, English to German) is provided in the appendix. While the sample documents are good and usable, they should not be copied in their entirety. Each application should be tailored to the specific position and company. The chapter on the interview is a logical addition to the application materials. The interview does not require additional documents, except for an acknowledgment and other incidental correspondence. But it does provide some closure to the whole application process. II. SOME DEFINITIONS The documents (Bewerbungsunterlagen) sent to potential employers vary, depending on the process. A. The Kurzbewerbung consists of a letter of application (Anschreiben) and the résumé (Lebenslauf). These can be folded and mailed in a regular business envelope. The Kurzbewerbung is occasionally requested in job advertisements; otherwise it is used INTRODUCTION 1

8 for the Blindbewerbung, or Initiativbewerbung, for a full-time position or an internship. B. Blindbewerbung, or Initiativbewerbung, means that you are applying even though no position was advertised. If you are sending a letter of application without knowing that a position is open, you should send a Kurzbewerbung. For many students, who are looking for their first position following graduation or for an internship, the Blindbewerbung will be the norm. Since you are not even certain that there is the possibility of a job, you want to save yourself the expense of sending a complete set of documents. C. Bewerbung mit den üblichen Unterlagen refers to an application packet with the documents usually contained in a German application: cover sheet, letter, résumé, copies of important diplomas and/ or transcripts. This set of documents is the standard application for positions that are advertised. Look for the phrase übliche Unterlagen in the ad. When a job advertisement calls for a Vollständige or Aussagekräftige Bewerbung, the writer of the ad is trying to tell applicants that top notch quality is expected: You should include all documents that may put you ahead of possibly tough competition: writing samples, descriptions of projects, licenses or patents, and so forth. III. PLAYING BY THE RULES Some German employers specifically look for candidates from abroad, perhaps because of language skills or educational background. When preparing documents, applicants should, however, follow the German system as closely as possible unless the advertisement specifies other criteria. The fact that the United States has strict guidelines regarding such issues as gen or age does not free the applicant from having to include his or her age on a German job application. Experience has shown that foreign applicants fare best when their job applications abide by German conventions as much as possible. The suggestions in this handbook are based on current practice but are not carved in stone. Pick and choose from all the examples, and tailor your application to the specific position for which you are applying. 2 APPLYING FOR A POSITION IN GERMANY

9 Remember that the rules for the writing of letters and résumés are constantly changing. On one hand, these documents reflect German culture; on the other hand, there is a noticeable trend toward greater similarity across bors. Access to and sharing of information has become easier due to the Internet, and this revised handbook includes references to useful websites (see Appendix). Please keep in mind that some material freely available does not necessarily reflect authoritative or mainstream usage. A steady stream of student exchanges and a certain preference for business terminology and practices borrowed from the United States has added to the Amerikanisierung of the German business environment. Still, many employers expect to receive applications conforming to the current norm and may react simply to the external appearance of your application. When in doubt, apply somewhat conservative standards in regard to style and content of your German application. INTRODUCTION 3

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11 THE RÉSUMÉ I. GENERAL CONSIDERATIONS Type your German résumé, the Lebenslauf, with the same care you use for your American résumé. Use a word processor to facilitate corrections and changes. YOUR RÉSUMÉ SHOULD BE FLAWLESS. Format. You want your résumé to be easy to read and visually pleasing. Use good quality paper, white or off-white. Avoid unusual colors or textures. The standard U.S. size (8.5 x 11) is just fine; you do not have to acquire German paper. If you do, be sure to use the larger German envelope, too. Leave margins of approximately one inch all around. To facilitate easy reading, you also want to leave ample white space between the different segments of the résumé. Do not clutter the whole page with lots of tiny print. A font size of 10 to 12 is fine. Do, however, use capital letters or bold print to highlight the names of schools and employers, for example. According to some estimates, the initial screening of a résumé takes seconds. Be sure that your résumé is easy to read. Be sure to use the German ä, ü, ö, ß. Do not type ae, ue, oe, ss instead of these, and do not add the Umlaut by hand or by using the quotation mark on a typewriter. See the Appendix for help on producing German characters in Word and WordPerfect. Content. Rather than include everything you have ever done, keep the résumé short: if you are just getting your degree, one page with plenty of free space is appropriate. Ol applicants with much work experience may want to use two pages. Be selective: You probably will list fewer details than in a résumé that you would send to an American company. Keep in mind that your high school, clubs, or part-time jobs in small local businesses may not be very meaningful to German employers, because they will not recognize proper names or clubs. Difficult to THE RÉSUMÉ 5

12 incorporate are also the following: honors and awards, scholarships, and reasons or explanations of any kind because the average German applicant does not have these. You should still try to include this information; the detailed instructions on the following pages provide suggestions. German employers are looking for applicants who show Eigeninitiative (initiative) and Belastungsfähigkeit (ability to cope with stress), which you can document with club activities, working while attending university, working on projects, or earning honors and awards. You should list anything relevant to the job application, especially since it may help put you ahead of the competition. You can put explanations in the letter of application. Very important: Do not leave unexplained gaps in your chronology: if necessary explain periods of travel, illness, unemployment, military service, and so forth in the letter. List only information you can substantiate with documents, actual performance or knowledge. This applies to work, activities, and your hobbies. It will be taken for granted that the qualifications on the résumé are accurate; personal interviews will then focus on other issues, such as your goals and expectations. If during the course of the interview it becomes apparent that you exaggerated in your documents (perhaps you are not really as fluent in Chinese as you claimed to be), you will lose credibility. Style. Since you are not using complete sentences in your résumé, a few comments on style will suffice here. One notable difference to your American résumé is that you do not have to and perhaps should not use so-called action words, such as generated, increased, or initiated. The tone of the German résumé (and of the letter of application) is somewhat low-key. Instead of verbs and job titles, Germans often refer simply to type of work performed, such as sales or customer relations. 6 APPLYING FOR A POSITION IN GERMANY

13 II. THE INDIVIDUAL COMPONENTS OF THE GERMAN RÉSUMÉ Most of the time, the typed data sheet (tabellarischer Lebenslauf) is appropriate for your application. A handwritten narrative is hardly ever required any more. The following list comprises the typical items included in a German résumé. Each item is explained in detail in the section following the schematic and the examples on the next pages. The complete example of an application in the chapter on the application packet also contains a résumé. 1. personal data with photo 2. education (high school and university) 3. military service (if applicable) 4. work experience 5. internships 6. continuing education 7. other, including: languages special skills hobbies extracurricular activities date and signature (often not included any more) Do not include information about the following: parents, brothers, sisters health religion or politics financial status State your objective or the desired position only if the résumé is intended for a résumé book; in that case, it is placed at the very bottom of the résumé. Otherwise, the accompanying letter should state your objective. The schematic example of a résumé on the next two pages is followed by two samples and detailed explanations. THE RÉSUMÉ 7

14 THE GERMAN RÉSUMÉ - a schematic example: Temporary Address: YOUR NAME Permanent Address: Telephone/Fax/ Personal Data: Date of Birth: Place of Birth: Nationality: Marital Status: Education: Date High School name and city Diploma Date College/University name and city Major(s)/Specialization Degree Date Date Date Graduate School name and city Major Specialization Study abroad Institution and city Topics Degree Work Experience: Date Company name and location -Department and/or area of responsibility Date Photo Company name and location -Department -Projects Internship: Date Company name and location -Department and responsibilities Languages: Computers: Other Skills: Extracurricular Activities: list languages and skill level list skills and/or software (e.g., Certified Public Accountant) list 1-3 activities Date, signature 8 APPLYING FOR A POSITION IN GERMANY

15 DER DEUTSCHE LEBENSLAUF - ein schematisches Beispiel: Stunadresse: Telefon/Fax/ Heimatadresse: Persönliche Daten: Geburtsdatum: Geburtsort: Staatsangehörigkeit: Familienstand: IHR NAME Photo Ausbildung: Datum Oberschule und Ort Hochschulreife Datum Datum Hochschule und Ort Stunfach/Schwerpunkt(e): Abschluss: Hochschule und Ort Stunfach: Schwerpunkt(e): Datum Datum Auslandsstudium Hochschule und Ort Stunfach: Abschluss: Berufserfahrung: Datum Firmenname und Ort -Abteilung und/o Aufgabenbereich Datum Firmenname und Ort -Abteilung -Besone Aufgaben Praktikum: Datum Firmenname und Ort -Aufgabenbereich Sprachkenntnisse: EDV-Kenntnisse: Besone Kenntnisse/ Fähigkeiten: Außercurriculare Aktivitäten: Sprachen und Fähigkeit Fähigkeiten Lizenzen usw. 1-3 wichtige Aktivitäten und/o Hobbies Datum, Unterschrift THE RÉSUMÉ 9

16 Russell Ziskey Photo Stunadresse: Heimatadresse: 3429 S. Ulster Court Commerce City, Colorado 80214, U.S.A. Telefon: +801/ ; North St. Elizabeth, Ohio 65714, U.S.A. Persönliche Daten: Geburtsdatum: Geburtsort: 23. Juli 1978 DeCaturville, Louisiana, U.S.A. Staatsangehörigkeit: amerikanisch Familienstand: ledig Ausbildung: 8/90-5/96 Oberschule Elizabeth, Ohio, U.S.A. Hochschulreife 8/96-5/00 Front Range College, Denver, Colorado Betriebswirtschaftslehre Schwerpunkt: Rechnungswesen Bachelor of Science in Business Administration Arbeitserfahrung: 6/96-9/97 Bulow and Cairns, Denver, Colorado Verkäufer in Herrenmodenabteilung Teilzeitbeschäftigung zur Finanzierung des Studiums 5/99-8/99 Datamax, Denver, Colorado 5/00 bis heute Sachbearbeiter in EDV-Abteilung Erfassung und Organisation von Kundendaten Sprachkenntnisse: Englisch (Muttersprache) und Deutsch (gut) EDV-Kenntnisse: Html, MSWord 3.0, Powerpoint, Excel, DOS 6.1 Außercurriculare Aktivitäten: Skilaufen, Kanusport, Computer 10 APPLYING FOR A POSITION IN GERMANY

17 Anschrift: Leslie McGowan 9426 Mayville Road Acworth, Georgia 35302, U.S.A. Telefon: ; Fax: Photo Persönliche Daten: Geburtsdatum: 9. Oktober 1974 Geburtsort: Staatsangehörigkeit: Acworth, Georgia, U.S.A. amerikanisch Familienstand: verheiratet Ausbildung: bis Stones River High School Acworth, Georgia, U.S.A. Hochschulreife bis Lassiter University, Atlanta, Georgia Betriebswirtschaftslehre Schwerpunkt: Marketing Bachelor of Science in Business Administration Berufserfahrung: bis Future Development Group Inc., Atlanta, Georgia Zeitplanung und Organisation von verschiedenen Projekten Teilzeitarbeit während des Studiums bis heute World Connect Telecom Inc., Atlanta, Georgia Assistentin zum Leiter Marketing Abteilung. Verantwortlich für Entwicklung neuer Marketingpläne und Einführung neuer Produkte Praktikum: bis Firma Seidel GmbH, München Praktikantin im Verkauf Mitwirkung bei Planung und Durchführung von Verkaufsförungen Sprachkenntnisse: EDV-Kenntnisse: Interessen: Englisch (Muttersprache), Deutsch (sehr gut), Spanisch (Grundkenntnisse) Textverarbeitung und Tabellenkalkulation Golf, Reisen, Photographie THE RÉSUMÉ 11

18 III. THE RÉSUMÉ IN DETAIL Each component of the Lebenslauf introduced on page 7 in the schematic overview is described below in detail. 1. Personal Data Name. Use first name and last name. Maiden name is not required. Date and Place of Birth. This information is always on a German résumé; it is not illegal for an employer to ask about your age. The official explanation: The information is needed for taxes and insurance. Some potential employers may be very blunt and simply tell you that you are too young or too old for the position. Job applications at times specify a range: Jahre alt. Use proper German format for dates: the first number is always the day (day) (month) (year) 2. Juli 2001 If you were born outside of Germany, state the country. If it is a small town, give the state (or district) or the next biggest city. Independence, Missouri, USA Marital Status. Most employers expect this information on a German résumé, because it will be required later for taxes and insurance. One could easily argue that it is not necessary for an initial interview. But since everyone expects the information on the résumé, its absence would only raise questions and doubts. Some sources today encourage the use only of verheiratet and ledig / unverheiratet. Choose from the following: ledig (or unverheiratet) verheiratet geschieden verwitwet Nationality. Indicate your nationality if you are not a German citizen or if you are a German citizen but have a foreign sounding name. You may use an adjective or the name of your country. Choose one: 12 APPLYING FOR A POSITION IN GERMANY

19 Staatsangehörigkeit: Staatsangehörigkeit: Nationalität: amerikanisch USA Amerika The words Staatsangehörigkeit, Nationalität, Staatsbürgerschaft can be used synonymously. Most Germans associate the name Amerika and its ivatives automatically with the United States of America, not the continent. Address. Indicate your complete mailing address; avoid abbreviations that may be unclear to a German rea: write Nebraska, not NE. You may want to distinguish Heimatanschrift and Stunanschrift (or Ständiger Wohnsitz and Gegenwärtiger or Derzeitiger Wohnsitz). If you submit a complete fol of documents with a cover sheet, you do not have to repeat the addresses here. It is common practice, however, to include the address anyway. Photo. Your application should include a recent photo of yourself, a professional head-and-shouls shot. If you send a Kurzbewerbung (only letter and résumé), the photo is placed in the top right corner of the résumé. If you send a complete application packet with supporting documents, the photo is usually placed on the cover sheet instead (see page 41 The Cover Sheet ). Note: Look at the date of any other handbooks on résumés you might be using before following their advice. Practices change frequently. For example, names and occupations of parents used to be supplied on the résumé so that potential employers could form an opinion about the applicant s background and upbringing. Today this is usually left off, especially as the applicant gets ol. Recent high school graduates may put down their parents names and professions to take up space on an otherwise empty résumé page. 2. Education Indicate high school, colleges, university, and so forth. List the name and place of the educational institution, dates of attendance, and the diploma. You may use appropriate German terms (see the following list), but do not translate proper names of institutions unless you are sure of the THE RÉSUMÉ 13

20 equivalent. It is not customary to translate degrees or use the closest equivalent degree awarded in German-speaking countries. The German word Oberschule refers to grades 7-13 or even grades You might, therefore, combine middle school and high school into one entry. Otherwise, German reas not familiar with the American school system might won how you were able to finish in four years. If you went to several different high schools or first to middle school and then high school, you might want to combine them un the heading Oberschule. If you attended a specialized school or lived in another country, you may want to indicate that information if you think it will help you get the position. 8/91-8/96 Oberschule Abschluss: Hochschulreife Terminology: high school HS diploma university college degree B.A. degree master s M.I.M. Oberschule Hochschulreife Universität, Hochschule das Kolleg, College Abschluss Bachelor of Arts Magister Master of International Management (MIM) ACHTUNG! There is actually no equivalent of the bachelor degree in Germany. Some universities have been consiing a Bakkalaureus Artium in some disciplines. However, the standard university degree in Germany is at the master s level. The master s degree goes by different names in Germany depending on your field of study. The direct translation of master is Magister; however, it is usually given as Magister artium, i.e., Master of Arts, for example in the humanities. In fields related to business and economics (including management, finance, marketing, etc.), in engineering or computer sciences, for example, the equivalent for a master s degree (e.g., MBA or MIM) is Diplom. 14 APPLYING FOR A POSITION IN GERMANY

21 The complete title for a graduate with the equivalent of a master s degree in business would be Diplom-Betriebswirt, in engineering Diplom-Ingenieur. Staatsexamen is another common degree, required in any field leading to civil service, including law and teaching. The quality or level of these three titles (i.e., Magister, Diplom, or Staatsexamen) is essentially the same that of a master s degree. The Fachhochschulen also award the Diplom, but titles or degrees have to reflect the fact that they were awarded by a Fachhochschule, i.e., Ingenieur (FH). These degree programs tend to be less theoretical than universities. The German language has words for major (Hauptfach) and minor (Nebenfach), but these are not widely used on the résumé. You may want to use the term Fachrichtung (for major ), Schwerpunkte (areas of emphasis or concentration), and Abschluss (degree). 8/92-5/96 University of Texas, Austin, Texas, USA Fachrichtung: Volkswirtschaft Abschluss: Bachelor of Science 8/00-12/01 American Graduate School of International Management, Glendale, Arizona, USA Schwerpunkte: Finanzwesen, Statistik Abschluss: Master of International Management Indicate Sommersemester (SS) or Wintersemester (WS) for your stus abroad. Insert 1-2 lines either below the Abschluss or between Fachrichtung and Abschluss. 8/92-5/96 University of Texas, Austin, Texas, USA Fachrichtung: Volkswirtschaft Abschluss: Bachelor of Science WS 1994 Auslandsstudium: Universität Göttingen Deutsch und Allgemeine Betriebswirtschaft Most Germans do not interrupt their stus in or to work (with the exception of summer jobs or internships). You may want to explain in THE RÉSUMÉ 15

22 the letter that in the U.S. it is common practice to work before enrolling in a master s program. Do include any special exams or professional licenses you have, such as for architecture or accounting. 3. Military Service If you were in the military, list dates and service branch. Military service is obligatory for most men in Germany and is not usually consied work experience. If military service is an important component of your career, include all relevant information; otherwise, a brief reference will suffice. Wehrnst: U.S. Army, Texas, USA 4. Work Experience List experience in chronological or: start with the oldest and end with the newest information. This is different from the standard American résumé. Oldest information first: from old to new. Use the following format: date Company name, city division/function/type of work Datum Firmenname, Ort Verantwortungsbereich Instead of titles, Germans often supply the department and the function or project: not Verkäufer, but Verkauf; not Manager/ Leiter, but Leitung. Many job titles cannot be translated easily into equivalent German terms. Typical German titles are Sachbearbeiter, Projektleiter, or Assistent. You can write the job title in English if you think it important to mention it, or simply do not state it. 8/96-7/98 Rechtsanwaltskanzlei Middle Kansas City, Missouri, USA - Anwältin im Bereich Handelsrecht 16 APPLYING FOR A POSITION IN GERMANY

23 GREEN-YELLOW CHEMICAL CO. Detroit, USA - Labortätigkeit im Bereich Farben und Lacke - Forschung und Entwicklung 1998 bis heute Arizona Department of Justice Phoenix, Arizona USA -Einsatz im Personalbereich The date can be written with either a slash or a period here since the day of the month is not included Rechtsanwaltskanzlei Middle Kansas City, Missouri, USA - Anwältin im Bereich Handelsrecht If you have relevant full-time work experience, you can put various parttime or summer jobs at the end of your résumé or leave them out altogether, unless they show the following: a) you have experience in an area you want to work in now; b) you have done something unusual or interesting that was completely outside your field of study. Many companies look for some indication that you have interests outside your area of professional expertise. Freiwillige Sozialarbeit mit einer Kirchengruppe (Bau von Kinspielplätzen) Landwirtschaftliche Tätigkeit auf dem elterlichen Hof While Germans have a reputation for being concerned with diplomas and titles, characteristics such as motivation, flexibility, and the ability to work with people are high on the list of desirable attributes. Work experience is becoming more and more important. No Work Experience? If you have no substantial work experience, you might want to list parttime jobs, especially if they were in a relevant field or if you worked to pay for your stus. Few German students at graduation have substantial work experience, except perhaps internships or summer jobs. THE RÉSUMÉ 17

24 In den Semesterferien Tätigkeit in einer Zweigstelle First National Bank in Chicago. Teilzeitarbeit als Kellner zur Finanzierung des Studiums. Unemployment? Do not hide periods of unemployment. Supply a simple explanation if possible, and include details in the letter of application. 9/98-8/99 Arbeitslosigkeit durch Konkurs des Arbeitgebers. 2/99-7/99 Reisen durch Ostasien. 5. Internships List your internships in chronological or, using the format described in the previous section on work experience. Singular: das Praktikum Plural: Praktika 6/ /1998 MONTAG AG, Frankfurt am Main Public Relations 12/1999 GREEN-YELLOW CHEMICAL CO. Detroit, USA - Produktmanagement 6. Continuing Education Include seminars, job training, language or computer courses, and so forth; however, be selective. Include only information relevant to the position you are seeking. You may well not include this section at all. Keep in mind: one page only for the typical résumé. 7. Other Information and Skills Language Skills Use the heading Sprachkenntnisse or Fremdsprachen. Simply list the languages; you may add the qualifiers listed below, but do not exagger- 18 APPLYING FOR A POSITION IN GERMANY

25 ate. One of the interviewers might speak the language and test you in the interview. Sprachkenntnisse: Englisch (Muttersprache), Japanisch (Grundkenntnisse) The following are commonly accepted descriptors for language ability. Grundkenntnisse gut gut in Wort und Schrift sehr gut sehr gut in Wort und Schrift fließend Muttersprache rudimentary level good good spoken and written skills very good very good spoken/written skills fluent native Fließend does indicate that you are really fluent in the language: you can explain and discuss work related issues and abstract topics, such as politics, without undue hesitation. You may want to indicate well-known language exams you have taken and passed. Französisch (Diplôme Supérieure de Français des Affaires de la Chambre de Commerce et Industrie de Paris) Deutsch (Mittelstufenprüfung Goethe Institut) Computer Skills List relevant items without details or explanations. EDV-Kenntnisse: Textverarbeitung, Tabellenkalkulation; Lotus 1-2-3, Microsoft Office Other choices: Textverarbeitung, Tabellenkalkulation, Datenbank, Expertensysteme, Apple Macintosh, MS-DOS Extracurricular Activities Stick to a few highlights when you list your Außercurriculare THE RÉSUMÉ 19