Code of Conduct Our Values

Transkript

1 Code of Conduct Our Values

2 Code of Conduct Our Values The personal values and many standards determine our daily conduct vis-à-vis our work colleagues, business partners and customers. This is why there is hardly anything more important to mutual success than the lived values in a business enterprise. Our global customers demand a «Code of Conduct» of us and we demand of ourselves to live this «Way of doing Business». Those who work with the Premium Business Centers personally deal and identify themselves with these values. We intentionally introduced a high standard. However, our reputation at our locations helps us to win new customers and continue developing. Our «Code of Conduct» supports our aspiration to be and remain a professional, reliable and modern company all over the place. info@premiumbc.ch :: 2

3 Cooperation with Customers Die The persönlichen customer s need Werte for und qualitatively viele Normen superior bestimmen advice and unser discretion tägliches is Verhalten the focus of gegenüber our attention. unseren The Arbeitskollegen, and fulfilment Geschäftspartnern of requests und presupposes Kunden. Deshalb that we gibt foster es close kaum customer etwas Wichtigeres contact and für take den the gemeinsamen concerns seriously. Erfolg, als die recognition gelebten Werte in einem Unternehmen. We endeavour not to disappoint the trust placed in us. Unsere We render globalen qualitatively Kunden superior erwarten services von uns in einen order «Code to optimally of Conduct» deal with und the wir customer s erwarten problems von uns, and dass needs. wir diesen We are discreet and safeguard the customer s confidential information with the utmost care. auseinander und identifiziert sich damit. We act self-confidently, and also do not shy away from asking unpleasant questions. wir überall eine professionelle, vertrauensvolle und moderne Unternehmung sind und bleiben. info@premiumbc.ch :: 3

4 Cooperation with Partners Die Cooperation persönlichen with Werte partners und and viele authorities Normen is bestimmen important to unser us. We tägliches want to Verhalten be perceived gegenüber as an honest unseren and Arbeitskollegen, in the Geschäftspartnern performance of our und business Kunden. activity. Deshalb gibt es kaum etwas Wichtigeres für den gemeinsamen Erfolg, als die fair partner gelebten Werte in einem Unternehmen. We maintain a professional, constructive, transparent and open dialogue with our partners. Fairness and mutual Unsere respect globalen are the pillars Kunden of our erwarten cooperation. von uns einen «Code of Conduct» und wir erwarten von uns, dass wir diesen We avoid cooperation with partners who do not share our standards and ideas. auseinander und identifiziert sich damit. We adhere to the legal provisions and regulations, and cooperate with the responsible regulatory authorities. wir überall eine professionelle, vertrauensvolle und moderne Unternehmung sind und bleiben. info@premiumbc.ch :: 4

5 Integrity and Ethics in Business Transactions In daily business conduct we set high standards for ourselves with regard to integrity and ethics. Our conduct is harmonious with this «Code of Conduct», and adheres at all times to the legal, regulatory and internal provisions and conduct rules. Die persönlichen Werte und viele Normen bestimmen unser tägliches Verhalten gegenüber unseren Arbeitskollegen, Geschäftspartnern und Kunden. Deshalb gibt es kaum etwas Wichtigeres für den gemeinsamen Erfolg, als die Every employee is personally responsible for compliance. gelebten Werte in einem Unternehmen. We reject unethical or illegal business practices. Unsere globalen Kunden erwarten von uns einen «Code of Conduct» und wir erwarten von uns, dass wir diesen We do not hold out the prospect of any personal advantages in order to obtain orders. auseinander We document und all identifiziert customer orders sich damit. and our own business activity in accordance with the internal guidelines and legal requirements. We charge fair fees for our services, which comply with our contractual terms. wir We überall record eine the actually professionelle, performed vertrauensvolle hours of work und and moderne the actually Unternehmung accrued expenses. sind und bleiben. We reject money or valuables if this results in the impression that our conclusion or advice shall be influenced. We avoid situations in which personal interests conflict with the interests of the Premium Business Centers or with those of our customers. Nevertheless, should a conflict of interest arise, we will immediately inform you so that a suitable solution can be found. info@premiumbc.ch :: 5

6 Social and ecological Commitments Die The persönlichen social and ecological Werte und environment viele Normen is important bestimmen to unser us, and tägliches we want Verhalten to take care gegenüber of this through unseren our Arbeitskollegen, Geschäftspartnern und Kunden. Deshalb gibt es kaum etwas Wichtigeres für den gemeinsamen Erfolg, als die actions. gelebten We deal Werte with resources in einem Unternehmen. sparingly, and conduct ourselves as ecologically as possible in the course of our daily business activity. Unsere globalen Kunden erwarten von uns einen «Code of Conduct» und wir erwarten von uns, dass wir diesen We directly support social projects with our «Dream-it» foundation. auseinander We treat people und honestly identifiziert and sich fairly, damit. and do not tolerate any discriminations or mobbing. We communicate openly and honestly, and respect the perceptions of those who are not of our opinion and question this. wir überall eine professionelle, vertrauensvolle und moderne Unternehmung sind und bleiben. This role model applies to all employees irrespective of function, position or location. This role model flows into our daily work through personal management behaviour and adapted business sequences. Everyone has to conduct themselves in accordance with the principles set down in the role model. Behaviour patterns which diverge from the role model or even violate this will not be tolerated, and result in appropriate disciplinary measures. :: 6

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