Kunden. Gründung: Redwood City, California. Global Operation. Pioneer in web-based business. Marktführer im Bereich Enterprise Social Networking

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1 Kunden Gründung: 1993 Redwood City, California Global Operation Pioneer in web-based business Marktführer im Bereich Enterprise Social Networking

2 Unified Communication & Collaboration C&C is the air and water of the digital economy the absolute necessity and essentiality for both personal and corporate business engagements. Instant Messaging Content Sharing Workflow Social Networking Today: Digital Waste, Mess & Drift! SNR (signal-to-noise ratio): Overwhelming! 2

3 Zustand heute: verteilt / chaotisch Zu zeitaufwen dig Zu viele E Mails Instant Messaging Content Sharing Social Networking vieldeutig Workflow Zu viele Tools Nicht sicher 3 Nicht organisiert

4 BroadVision: Market Fokus Internal Employee social networks Partner networks Customer communities Public communities Public social networks External Enterprise 2.0 Social CRM

5 Unified Communication und Collaboration für alle Business Anforderungen! 3 rd -Party Portals Systems of Record (SOR) 5

6 Personen FOKUS Social Application Inhalt / Prozess- Fokusierung Personen-Fokus

7 Aufbau der Collaboration Lösung Personen Raum Inhalt

8 Enterprise Social Networking Suite Blogs, wikis, micro-blogging etc Discussion forums / Chat Activity streams Personal profile pages RSS, Twitter Task management Native iphone/ipad/android apps Photo, video sharing File sharing Communities Social analytics Flexible themes & layouts API / Integrations LDAP / OpenID

9 Hybrid Networks: The Virtual Office Clearvale Hybrid Networks mirror the sophisticated relationships businesses form in the real world. Business-to-business, business-to-consumer and business-toemployee communities can all coexist in a single social network, with the privacy and security of each group maintained. Internal communities External communities

10 Social Enterprise Transformation

11 Standard Integrationen und offenes API Microsoft SharePoint Add collaboration platform to SharePoint Search, navigate, and collaborate on SharePoint files in Clearvale or send SharePoint files to Clearvale Microsoft Outlook Instantly transform thread to Clearvale blog or forum Prevent valuable knowledge from getting lost in Salesforce.com Display SF.com data and reports in Clearvale Collaborate on deals, share successes

12 Out-of-the-Box: Weniger ist mehr! Unification Extern Intern Gäste - Portal Integration Outlook,Google Apps, Salesforce, Office 365, Video Conf.,etc.) Workflow - Tasks Teilen nicht kopieren Keine Kopien unnötige CC / BCC Verteiler Single source of truth Es gibt nur eine Wahrheit Rollen/Rechte und User Verwaltung / Verantwortlichkeiten Produktivität Ich bestimme meine Umgebung und Inhalte Nachhaltigkeit Lifecycle Management

13 Firmen Darstellung

14 Die Kommunikations-Plattform Ein Social Network für die ganze Organisation, zur Verbindung der Nutzer miteinander und zur Integration der vorhandenen Back-End Systems CRM Finance HR etc

15 Enterprise Social Networking Lösungsbereiche Gemeinden und Stadtverwaltungen Fertigungsunternehmen Dienstleister (Immobilienverwaltung, IT, ) Verlagswesen Energieversorger Gesundheitswesen Banken und Versicherungen Non Profit Organisationen

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18 NHS England

19 NHS England Situation Needed a more continuous way to share ideas, knowledge and best practice Many different audiences, potentially very large membership Clearvale Solution Very rapid implementation : from first enquiry to network launch in 8 weeks for first project Network members can communicate and collaborate regularly Several networks for collaboration, change and innovation management "There is a tremendous amount of innovation going on in healthcare. For us, one of the biggest challenges is to help others discover these innovations and to make sure the good ideas are being adopted. "We needed to deploy a social networking solution that was ready to go to work right out of the box, but at the same time, we also needed a product that could be customized to allow for both internal and external networking.

20 The Barnet Group Reducing internal Improving employee engagement Recognising achievement Improving customer service

21 Enterprise Collaboration Unified Collaboration Platform Board Repairs Project Management Activity Reports Twitter Knowledge Exchange Document Sharing Customer Support Housing Officers Support Teams

22 Stadt und Gemeinde Tilburg Situation Municipality in the Netherlands Wanted to extend the reach of their city intranet to the civil servants working in the surrounding areas Clearvale Solution Increased knowledge sharing and collaboration among employees Bridged gap between the local civil servants and the City of Tilburg employees The possibility to create separate communities is by far the most valuable feature as it gives us a measure of flexibility that we really appreciate. - Michiel Duijsings, Web Manager, Municipality of Tilburg

23 Enterprise Social Networking Ergebnisse Integrate social into business workflows and systems Eliminate silos, knowledge flows: improved retention and shared knowledge Effective, real time communication Reduced need for travel / meetings Foster culture of innovation Enhanced decision making; visible, persistent, transparent activity across the business Increased productivity Engaged employees Improved response to customers Boost employee and customer satisfaction

24 Social Business Enterprise:Fokus Schafft eine Plattform des Engagements Eine virtuelle Umgebung, die Mitarbeiter, Kunden und Partner in einem sozialen Bezug verbindet und einbindet, z. B. für eine effektive Zusammenarbeit, Wissensaustausch, schnelles Lösen von Problemen, Förderung einer innovativen Kultur und Steigerung der Geschäftsperformance. Verbessert Zusammenarbeit und Innovation Die Welt sozialer Unternehmensnetzwerke umfasst zunehmend eine breite Auswahl von Werkzeugen, die grundlegend den Austausch von Fachwissen, die Zusammenarbeit in der Gruppe und das Projektmanagement beschleunigen. Mehr

25 Kontakt: Michael Drescher Tel.: +41 (0)