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1 SAP Screen Personas Attraktive Benutzeroberfächen ohne Programmierung!

2 SAPs UX Strategy Complex UI s result in various symptoms Decreased business efficiency Low business user satisfaction Decreased effectiveness Increased training time & costs Unhappy customers & users Too many clicks 2013 SAP AG or an SAP affiliate company. All rights reserved. 2

3 SAPs UX Strategy SAP User Experiences Current Situation ~200,000 screens built by SAP, partners and customers usage ~ 80% SAPGUI / Dynpro highest impact on UX perception 80% of these screens are still SAPGUI screens ~ 20% other UI Technologies time SAPGUI as the MOST WIDELY adopted UI technology PERCEPTION of SAP usability is largely based on SAPGUI 2013 SAP AG or an SAP affiliate company. All rights reserved. 3

4 SAPs UX Strategy usage/reach SAP User Experience Strategy NEW & RENEW ENABLE SAPUI5 Floorplan Manager AppDesigner MOBILITY SAP Screen Personas AppDesigner Floorplan Manager SAPUI5 Portal NWBC top use core use customer value use scenarios number of use scenarios 2013 SAP AG or an SAP affiliate company. All rights reserved. 4

5 1 Introduction 2 Demo of SAP Screen Personas 3 Basic Information 4 Architecture & Deployment 5 Positioning in Company 6 Customer Information What is SAP Screen Personas? 2013 SAP AG or an SAP affiliate company. All rights reserved. 5

6 1 Introduction 2 Demo of SAP Screen Personas 3 Basic Information 4 Architecture & Deployment 5 Positioning in Company 6 Customer Information Seeing is believing 2013 SAP AG or an SAP affiliate company. All rights reserved. 6

7 1 Introduction 2 Demo of SAP Screen Personas 3 Basic Information 4 Architecture & Deployment 5 Positioning in Company 6 Customer Information Why customers use SAP Screen Personas Business User Productivity Cost of Personalization User Satisfaction Training Time 2013 SAP AG or an SAP affiliate company. All rights reserved. 7

8 1 Introduction 2 Demo of SAP Screen Personas 3 Basic Information 4 Architecture & Deployment 5 Positioning in Company 6 Customer Information Beautiful Screens in 5 Steps 1. Initiate Work Group and listen to your users 2. Assess & confirm end user requirements to choose right scenario and transactions 3. Modify all screens associated with your scenario 4. Test beautified scenarios 5. Deploy flavor to productive environment 2013 SAP AG or an SAP affiliate company. All rights reserved. 8

9 1 Introduction 2 Demo of SAP Screen Personas 3 Basic Information 4 Architecture & Deployment 5 Positioning in Company 6 Customer Information 2013 SAP AG or an SAP affiliate company. All rights reserved. 9

10 1 Introduction 2 Demo of SAP Screen Personas 3 Basic Information 4 Architecture & Deployment 5 Positioning in Company 6 Customer Information Flavor management: IT-controlled roll out IT and selected power users create flavors on a Dev system IT transports flavors to QA IT transports and assigns flavors to users/groups in Production End-users in production cannot create their own flavors 2013 SAP AG or an SAP affiliate company. All rights reserved. 10

11 1 Introduction 2 Demo of SAP Screen Personas 3 Basic Information 4 Architecture & Deployment 5 Positioning in Company 6 Customer Information Flavor management : Crowd Sourcing IT allows users to create their own flavors on all the transactions they have access to End-users can share flavors (peerto-peer) with each other IT watches how successful user flavors are IT can take over flavors and Roll it out to larger groups Provide support (indicated in the Personas UI) 2013 SAP AG or an SAP affiliate company. All rights reserved. 11

12 1 Introduction 2 Demo of SAP Screen Personas 3 Basic Information 4 Architecture & Deployment 5 Positioning in Company 6 Customer Information Your Possibilities Workshop Mini PoC Testing License FAQ Blog communities Demo Video SAP AG or an SAP affiliate company. All rights reserved. 12

13 Zusammenfassung 5 Punkte zum Mitnehmen /geld sparen beim umbau /geld sparen beim anlernen /Effizienz /geld sparen beim betrieb /Zufriedenheit 2013 SAP AG or an SAP affiliate company. All rights reserved. 13

14 Vielen Dank! Contact information: Niko Müller Solution Services Sales Althardstrasse 80, 8105 Regensdorf SAP AG or an SAP affiliate company. All rights reserved.

15 2013 SAP AG or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Please see for additional trademark information and notices SAP AG or an SAP affiliate company. All rights reserved. 15

16 2013 SAP AG oder ein SAP-Konzernunternehmen. Alle Rechte vorbehalten. Weitergabe und Vervielfältigung dieser Publikation oder von Teilen daraus sind, zu welchem Zweck und in welcher Form auch immer, ohne die ausdrückliche schriftliche Genehmigung durch SAP AG nicht gestattet. In dieser Publikation enthaltene Informationen können ohne vorherige Ankündigung geändert werden. Einige der von der SAP AG und ihren Distributoren vermarkteten Softwareprodukte enthalten proprietäre Softwarekomponenten anderer Softwareanbieter. Produkte können länderspezifische Unterschiede aufweisen. Die vorliegenden Unterlagen werden von der SAP AG und ihren Konzernunternehmen ( SAP-Konzern ) bereitgestellt und dienen ausschließlich zu Informationszwecken. Der SAP-Konzern übernimmt keinerlei Haftung oder Gewährleistung für Fehler oder Unvollständigkeiten in dieser Publikation. Der SAP-Konzern steht lediglich für Produkte und Dienstleistungen nach der Maßgabe ein, die in der Vereinbarung über die jeweiligen Produkte und Dienstleistungen ausdrücklich geregelt ist. Keine der hierin enthaltenen Informationen ist als zusätzliche Garantie zu interpretieren. SAP und andere in diesem Dokument erwähnte Produkte und Dienstleistungen von SAP sowie die dazugehörigen Logos sind Marken oder eingetragene Marken der SAP AG in Deutschland und verschiedenen anderen Ländern weltweit. Weitere Hinweise und Informationen zum Markenrecht finden Sie unter SAP AG or an SAP affiliate company. All rights reserved. 16

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