BPM Overview 10. November 2009

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1 Management and Modelling: A Strong Team Dr. Rudolf Hauber HOOD GmbH Keltenring Oberhaching Tel: Rudolf -1- RM and Modelling Our Business The usage of Management & Engineering (RM&E) and continuous process improvement initiatives like CMMI or SPICE are an essential part for big and world wide organisations to develop complex products, services and systems. -2- RM and Modelling 1

2 Our Customers Automotive Manufacturer Adam Opel GmbH Audi AG BMW AG Daimler AG Volkswagen AG Automotive Supplier Hella KGaA Hueck& Co Robert Bosch GmbH TRW Logistic Deutsche Bahn AG Schenker Logistics Siemens Mobility Thales Group IT/ Software Development BMW AG Volkswagen AG Deutsche Nationalbibliothek Aerospace Industry EADS Astrium Airbus Medical Industry Drägerwerk AG & Co. KGaA Siemens Healthcare CareFusion (Viasys Healthcare) Telecommunication Alcatel Lucent NetCologne Gesellschaft für Telekommunikation mbh O2 Germany GmbH & Co. OHG Banking and Insurance AXA Konzern AG BMW Bank GmbH Interpolis -3- RM and Modelling Our Expertise Management is the interface between Development and all other Systems Engineering Processes Project Management Quality Management Risk Management Management Development Configuration Management Change Management Test Management Version Management -4- RM and Modelling 2

3 BPM Overview 10. November 2009 Model Based Systems Engineering Expertise (MBSE) Modelling is a central element in the HOOD Specification Process and in the derivation of requirements HOOD actively works on INCOSE Model Based System Engineering vision 2020 Customer Specification System Modelling :System :SNMP Maintainer Agent 1: evcommandibit () 1.1: evcommandibit() CustReqSpec System Design Subsystem Modelling 2.1: evdisplayibitresult 2.1.1: evdisplayibitresult <<PC>> <<protocol>> Operator TCP/IP Speed = 32 MHz RAM = 64 KB Zentralrechner Subsystem Design RS * Aufzug Deploy s Aufzug steueru ng <<protocol>> HDLC Stockwerkportal Implementation -5- RM and Modelling HOOD Guideline: Structure of Change Process Improvement is not just a technical challenge. Progress of change Lack of discomfort/anxiety with present system Ignoring information that does not fit with the past Barriers Lack of psychological safety in the change, fear of loss of identity or integrity Unfreezing Thinking differently Refreezing Learning Recognising the barriers to change and helping people to overcome their anxiety, is necessary for successful change Source: Colin Hood 1997 Model of change based on work by Lewin 1947 and Schein RM and Modelling 3

4 BPM Overview 10. November 2009 HCMs Management & Definition RM and Modelling -7- HOOD- Excellence in ReConf SubConf -8- RM and Modelling 4

5 Agenda 1 Engineering and Modelling - Motivation 2 From Business Process Modelling to 3 From to Software Modelling 4 Seamless Traceability 5 Collateral Benefit 6 Summary -9- RM and Modelling Customer Language and Technical Language The difference between Design and System : Customer Specification System System Design CustReqSpec Subsystem Subsystem Design Customer Language Technical Language Implementation -10- RM and Modelling 5

6 Definition - Process Scope Input Released Traced to Source Structure Model Model Elicit Review Specify Analyse (Quality Check) Model Model -11- RM and Modelling Definition Modelling Modelling supports everything Model / derive SA, SD Prototypen UML - Models Feedback Input Derive satisfies Translate Output -12- RM and Modelling 6

7 BPM Overview 10. November 2009 Definition Process activities Understand and Consolidate Input Understand Input Prioritize Input Consolidate Input Modelling Achieve Agreement of Consolidated Input with Stakeholders Understanding Before we can define the next level of requirements we have to understand the requirements we seek to fulfill Review (Approve) Analyse (Quality Check) Specify Elicit / Innovate Define Scope Define Statement of Problem Identify Elements Contained and not Contained in System Identify Interfaces Define Interfaces Identify Roles and Stakeholders Define Placeholder Complete functional Modelling Complete non-functional Defining The Definition Process is far more than just using a template Define Output Integrate functional and nonfunctional Ensure Traceability Ensure fulfillment of relevant quality criteria Achieve Agreement of Output with Stakeholders Elicit / Innovate Specify Analyse (Quality Check) Review (Approve) Source: HOOD INSIDE -13- RM and Modelling Benefits of Combining RM and Modelling Different benefits for different stakeholders Management Communicate vision of the business Track goal orientation Process Engineers Customer Analyse and/or define processes and identify improvement potentials Understand business context, services and constraints Define service access interfaces Development Supplier Training Understand business and operational context Derive project/system requirements Understand business and products Define service interfaces Understand and learn business processes Other stakeholders: financiers,... Central means of communication -14- RM and Modelling 7

8 E: erzeuge(richtu Fahrt ng zu ) Zielstockwer k Türen müssen synchron aufg ehen :Benutzer : Rufelement St w5 : Stockwerk gedrückt(richtung) Aufzug anfordern (Richtung) Aufzug anfordern (Richtung) : Zentral steu erun g gib Status() Status Aufzug ermittel n() E FA5 : Fahrt auftrag B : Aufzug Fahre zu Stockwerk(FA5) kli nge ln Tür öffnen zerstör en kli ngel n Tür öffnen BPM Overview 10. November 2009 Views, models and diagrams Different types of diagrams show different aspects of the system Aspects complement and overlap one another Architecture frameworks guide the creation of models Consistency of the model must be established UML/BPMN supports consistency TCP/IP Zentralrechner <<protocol>> Logical View <<PC>> <<protocol>> Operator RS * HDLC Aufzug Stockwerkportal Deploys Aufzugste uerung Speed = 32 MHz RAM = 64 KB Physical View Behaviour View Timing View View Operational View Security View Data View -15- RM and Modelling Zachmann Enterprise Framework Data Function Network People Time Motivation Objectives/ Scope Business System Technology Components Operations (from RM and Modelling 8

9 bdd Sys tems truktur [ bdd Sys tem-dekomposit ion] Stellwerk «block» StellwerkInnenanlage «bloc k» Dat eneingeber «sy stem» LST Disposit ionssy st em Fahrwegelement Sicherungs logik Bedieneinr icht ung «bloc k» Zuglenkung «block» Anzeigeeinrichtung «block» St ellwerka uss enanlage «bloc k» Signal e A nkündigungsa nlage «block» BahnübergangsSic her ungsanlage «bloc k» Gefahrsc halt er «bloc k» Fachkraft LST «block» Triebfahrzeugführer «block» Zugnummernmeldeanlage «block» Drucks ervice «block» Gleis fr eimeldung Z ugbeeinflus sung «actor,internal worker» Fahrdienst leiter Fahrzeug «bloc k» NachbarStrec kenblock Nac hbarzna nlage Nac hbarstellwerk «block» A bfahrsignala nlage BPM Overview 10. November 2009 Architecture Types/View NAF views Open Group s TOGAF Capability Views Defines planned capabilites How is work organized What is done for it Programme Views Defines programmes undertaken to aquire planned capabilites Service-Oriented Views Provides services to realise Operational Activities (from RM and Modelling Seamless Traceability Customer Operations Management Tester Business Business Process Models <<deriverqt>> <<verify>> <<Traceability - Link>> Acceptance Tests SW- <<verify>> Test- Specification <<trace>> SW-Development <<satify>> <<verify>> <<refine>> Test-Model SW-Model code -18- RM and Modelling 9

10 Agenda 1 Engineering and Modelling - Motivation 2 From Business Process Modelling to 3 From to Software Modelling 4 Seamless Traceability 5 Collateral Benefit 6 Summary -19- RM and Modelling Customer Capturing current business situation Business Modelling can help to understand current business: Applying techniques like scenarios, use cases, interviews,... Using notations for business processes, workflows, roles, information,... However, notation must be easy to understand! BPMN as new standard (for BPEL as execution language) UML Business Modelling profile From Stephen A. White, Introduction to BPMN -20- RM and Modelling 10

11 Business Process Modelling Example -21- RM and Modelling From Business Process to <<refine>> «trace» «trace» <<refine>> -22- RM and Modelling 11

12 BPM Overview 10. November 2009 From Business Process to Use Case descriptions can be seen as functional requirements Manage use case descriptions in RM-tool Enhance use cases by non-functional requirements Performance Security Availability Usability.. Additional cross-cutting non-functional requirements exists Maintainability Safety. Business rules are requirements Consider requirements related to business entities Consider requirements related to business workers, actors (security!) Derive non-functional requirements from business goals and processes -23- RM and Modelling From Business Process to Derive requirements from business rules and constraints «trace» Business Rules/Constraints SysReq 314: An order shall have at least one product. Check for (security) requirements Business Events Business Rules «trace» SysReq 321: An order shall never be deleted RM and Modelling 12

13 RM Modelling tool interface UML-tool (Innovator) Missionsplaner Mission planen RM-tool : Bediener : : Nwob Nav1 Starten_Ard( ) Deckel_Heben( ) realizes <<Subsystem>> Nav1 Deckel_Heben_Return( ) <<use-case package>> Use Case View <<Subsubsystem>> Paradis Aktivieren_Nog( ) Heben_Klappe( ) assign <<Subsystem>> Nav1 UserReq <<process>> Fachlogik <<process>> RDBMS <<process>> Ablaufsteuerung located SWReq Funk <<location>> Vehikel <<location>> Steuerzentrale <<location>> Vehikelfunk CAN-Bus <<location>> GPS -25- RM and Modelling Agenda 1 Engineering and Modelling - Motivation 2 From Business Process Modelling to 3 From to Software Modelling 4 Seamless Traceability 5 Collateral Benefit 6 Summary -26- RM and Modelling 13

14 From to Software Modelling Refine use case realizations from use case descriptions (functional requirements managed in RM-tool) Consider impact of non-functional requirements on use case realizations Performance Security Availability Usability.. Consider impact of cross-cutting non-functional requirements on architecture Maintainability Safety. Trace non-functional requirements to behavioural and structural elements -27- RM and Modelling From to Software Modelling Alternative 1: Create SW Use Cases for (system supported) Business Use Cases (REConf 2009, Dr. Stefan Walburg, Florian Rupp Standardisierte Systemspezifikation mit der UML 2) -28- RM and Modelling 14

15 From to Software Modelling Alternative 2: Refine Business Use Case Activity to SW Use Case (REConf 2009, Dr. Stefan Walburg, Florian Rupp Standardisierte Systemspezifikation mit der UML 2) -29- RM and Modelling From to Software Modelling Consider impact of non-functional requirements «trace» «trace» «trace» «trace» «trace» «trace» -30- RM and Modelling 15

16 Agenda 1 Engineering and Modelling - Motivation 2 From Business Process Modelling to 3 From to Software Modelling 4 Seamless Traceability 5 Collateral Benefit 6 Summary -31- RM and Modelling Tracing of non-functional Until now there was no standard to integrate traceability to requirements into modeling normally done by UML surrogates in RM&E tool SysML supports tracing in Diagram <<requirement>> StoppingDistance Refinement text= The vehicle shall stop from 100 kmh within 60 m on a clean dry surface Id= UREQ4711 <<refine>> Brake vehicle Derivation <<derivereqt>> <<requirement>> Anti-LockPerfomance text= Braking system shall prevent wheel lockup under all braking conditions Id= SYSREQ RM and Modelling 16

17 SysML Traceability deployment OrderServiceApplication «trace» <<Rational>> HW and SW redundancies «satisfy» «satisfy» «satisfy» guarantee the high availability «server» PrimaryServer «satisfy» «server» SecondaryServer «Application» OrderServiceAppl «Application» OrderServiceAppl -33- RM and Modelling Agenda 1 Engineering and Modelling - Motivation 2 From Business Process Modelling to 3 From to Software Modelling 4 Seamless Traceability 5 Collateral Benefit 6 Summary -34- RM and Modelling 17

18 E: erzeuge(richtung ) Fahrt zu Zielstockwer k Türen müssen synchron aufg ehen :Benutzer gedrückt(richtung) : Rufelement St w5 : Stockwerk Aufzug anfor der n (Richtung) Aufzug anfor der n (Richtung) : Zentral steuerun g gib Status() Aufzug ermittel n() E FA5 : Fahrt auftrag Fahre zu Stockwerk(FA5) kli ngel n Tür öffnen Status zerstör en B : Aufzug kli ngel n Tür öffnen BPM Overview 10. November 2009 Collateral Benefit Seamless traceability from Business Processes to System Use Cases easies derivation of test cases Business Processes <<verify>> <<test case>> Acceptance Test System Use Cases <<verify>> <<test case>> System Test <<verify>> <<test case>> Integration Test -35- RM and Modelling Agenda 1 Engineering and Modelling - Motivation 2 From Business Process Modelling to 3 From to Software Modelling 4 Seamless Traceability 5 Collateral Benefit 6 Summary -36- RM and Modelling 18

19 Benefits of Integrating RM and Modelling Seamless traceability from business processes to software implementation Improved communication and understanding between all stakeholders Business experts Software analysts Software developer Project managers Testers. Traceability of software architecture from requirements and business processes reduces integration failures and efforts improves maintainability improves extensibility and scalability of applications -37- RM and Modelling Discussion Thanks for your attention! Quest ions & Discussion Please contact me: RM and Modelling 19

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