Automotive Diagnostic Systems

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1 11 th International CTI Conference Europeans first and biggest meeting point for diagnostic experts 10 and 11 April 2014 Stuttgart, Germany Softing Automotive Electronics GmbH Hot topics for 2014: Diagnosis for e-mobility BMW i3 Diagnosis in a connected environment New business cases with diagnosis data Diagnosis challenges for retailer Higlights for 2014: More interaction with real-time surveys Students present a new study: apps in service Networking-Dinner Good dopportunitytomeetkeyoe to OEMs and most of the major suppliers in the diagnostic industry! (I. Legate, Bosch Automotive Service Solutions) Experience reports by e. g.: Simultaneous Translation German English

2 2 Introduction Who you will meet Delegates structure 2013 by job function G H I Very good platform with specialists in excellent hospitality and convenient surrounding E F D C B A A Production / Technology 30 % B R&D 18 % C Information Technology 13 % D Electronics 10 % E General Management 8 % F Marketing / Sales 8 % G Project Management 9 % H Business Development 2 % I Others 2 % (D. Natterer, ZF Friedrichshafen) Expert meeting with participation of major OEMs and expert companies (H. Braunberger, Continental Aftermarket GmbH) Advisory Board Peter Biermann Managing Director, Softing Automotive Electronics GmbH Dr Thomas Raith Former Head of Diagnosis and Flash Technologies, Daimler AG Dr Walter Lehle Development Powertrain Diagnosis, Robert Bosch GmbH Prof. Dr Norbert Schreier Head of Automotive Engineering/Service, Esslingen University of Applied Sciences; Coordinator Automotive Engineering, Tongji University, Shanghai Infoline +49 (0) Concept and Content: Gül Yesilyurt (Conference Manager) Organisation: Kristina Alekseenko (Senior Conference Coordinator) Sponsoring & Exhibition: Senel Celik (Sales Manager) Phone: +49 (0) Erster Konferenztag, 10. April Gemeinsames Frühstück und Ausgabe der Tagungsunterlagen per USB-Stick Begrüßung und Eröffnung durch CTI und den Vorsitzenden Prof. Dr. Norbert Schreier, Head of Automotive Engineering/ Service (FASE), Esslingen University of Applied Sciences and Coordinator Automotive Engineering/Service at CDHAW, Tongji University, Shanghai Day 1, 10 April Networking breakfast and handing out of conference documents on flash drives Welcome address and introduction by CTI and the chairman Prof. Dr Norbert Schreier, Head of Automotive Engineering/Service (FASE), Esslingen University of Applied Sciences and Coordinator Automotive Engineering/Service at CDHAW, Tongji University, Shanghai

3 Programme 3 Programme Musterprojekt Diagnose für die neue BMW i3 Hochspannungs- Batterieeinheit Benoît Blaser, Diagnosespezialist, BMW Group Diagnostics for the new BMW i3 high-voltage battery unit Benoît Blaser, Diagnostics Specialist, BMW Group Neue Diagnoseprozesse in der Automobil-Industrie (Diagnosys7) Die Leistungen und Prozesse der Problemlösung innerhalb der Automobilindustrie Warum benötigen wir diesen Ansatz? Präsentation der 7-Schritte-Diagnosemethode Özgür Hügül, Functional Diagnostic Center Manager, TOFAŞ Türk Otomobil Fabrikası A.Ş., Türkei New diagnostic process in automotive industry (Diagnosys7) Automotive industry problem solving process and performances Why do we need this approach? 7 step diagnostic method presentation Özgür Hügül, Functional Diagnostic Center Manager, TOFAŞ Türk Otomobil Fabrikası A.Ş., Turkey Fragen an die Referenten und Diskussion Networking-Pause in der begleitenden Fachausstellung Questions and discussion with the speakers Networking break in the exhibition Flashen über CAN-FD einfach schneller! Reicht das aus? Ist die Flash-Geschwindigkeit heutiger Systeme bereits an Ihrer Grenze angelangt? Sind die limitierenden Faktoren nur noch marginal veränderbar? Müssen Fahrzeughersteller und Zulieferer einen erhöhten Zeitbedarf beim Flashen großer Datenmengen akzeptieren? Rolf Weber, Manager, Vector Informatik GmbH Flashing via CAN-FD simply faster! Is that enough? Has the flashing speed of current systems already reached its limit? Do limiting factors only allow for further marginal changes? Will vehicle manufacturers and suppliers have to accept a greater time requirement when flashing a higher volume of data? Rolf Weber, Manager, Vector Informatik GmbH Telediagnose liefert eine nachhaltige Plattform für Fahrzeuganwendungen Ian Legate, Jürgen Hornung, Simon Moore, Bosch Automotive Solutions Telediagnostics Delivering a sustainable platform for on-vehicle applications Ian Legate, Jürgen Hornung, Simon Moore, Bosch Automotive Solutions Was kann Diagnose von sozialen Netzwerken lernen? Die Wandlung von Datenmanagement zu Wissensmanagement Der Ansatz hinter kollaborativen Software-Strategien Die Leistungsfähigkeit der Service-Community nutzbar machen Marcel Wendland, Leiter F&E, AVL DiTEST GmbH What can diagnostic business learn from social networks? From data management to knowledge management The approach of collaborative diagnostic strategies How to use the power of the service community Marcel Wendland, Head of R&D, AVL DiTEST GmbH Fragen an die Referenten und Diskussion Networking-Lunch in der begleitenden Fachausstellung Questions and discussion with the speakers Networking lunch in the exhibition

4 4 Programme Fahrzeugzustandsüberwachung durch kontinuierliches, diagnostisches Feedback Zustandsüberwachung und -aufzeichnung als eine kontinuierliche Funktion Aufbau eines normalen Datensatzes zum besseren Vergleich mit fehlerhaften Zuständen Besserer Service und Wartungspläne nutzen dem Kunden und schaffen Loyalität Das vernetzte Auto nutzt besser seine On-Board Möglichkeiten Julian Philpot, Senior Consultant, Bosch Automotive Service Solutions Vehicle condition monitoring via continual diagnostic feedback Vehicle condition monitoring and recording as a continuous function Building a body of normal data to compare with fault conditions Better service and maintenance scheduling benefit customers and build loyalty The connected car makes better use of its on-board capabilities Julian Philpot, Senior Consultant, Bosch Automotive Service Solutions Liest du noch oder analysierst du schon? Neue Zusammenhänge aus unstrukturierten Daten gewinnen Textanalyse durch Natural Language Processing BI- und Linked-Data für bessere Entscheidungen Analyse von QM-Daten Frank Hartmann, Competency Leader Analytics & Discovery Solutions, IBM Deutschland GmbH Still reading or already analyzing? Gaining new insights from unstructured content Text analytics by natural language processing BI and linked data for better decisions Analyzing quality data Frank Hartmann, Competency Leader Analytics & Discovery Solutions, IBM Deutschland GmbH Fragen an die Referenten und Diskussion Networking-Pause in der begleitenden Fachausstellung Questions and discussion with the speakers Networking break in the exhibition Studenten stellen vor! Apps im Service als Instrument und Hilfsmittel zur technischen Diagnose Studenten der Hochschule Esslingen Students present! Apps in service as a tool and resource for technical diagnosis Students from Esslingen University of Applied Science Der vernetzte Techniker: Liefert effektive Lösungen von Service-Informationen Versteht die Bedürfnisse des Verbrauchers Wendet zentrale Techniker- und Workshop-Nutzererfahrung an Verbessert die Verfügbarkeit von Informationen zum Gebrauchszeitpunkt Fördert die Macht der breiten Masse Matthew Monnington, Leiter F&E Diagnose & Service, Continental, Großbritannien The Connected Technician: Delivering effective service information solutions Understanding the needs of the user Realising technician & workshop centric UX Improving information availability at the point of use Leveraging the power of the crowd Matthew Monnington, Head of R&D Diagnostics & Services, Continental, United Kingdom Fragen an die Referenten und Diskussion Ende des ersten Konferenztages Questions and discussion with the speakers 6.15 End of the first conference day CTI lädt Sie zu einem gemeinsamen Abendessen in entspannter Atmosphäre ein. Hier wird Ihnen die Gelegenheit geboten, Ihre Gespräche zu vertiefen und weitere Kontakte zu knüpfen. CTI invites you to a dinner in a relaxed atmosphere. Here you will get the opportunity to deepen your conversations and to network.

5 Programme 5 Zweiter Konferenztag, 11. April 2014 Day 2, 11 April Die Diagnose als Basis und Touch Point mit dem Kunden in der Werkstatt Warum eine Dialogannahme mit Diagnose? Welche Veränderungen finden wir in der Werkstatt? Wohin geht die Diagnose der Zukunft in der Werkstatt? Harald Nauerz, Leiter Retail-Systeme und -Integration, Daimler AG Diagnosis as a basis and touch point for the customer in the car service Why the need for a dialogue -check-in with diagnosis? Which changes can be found in car service? Where will future diagnosis in the car service lead? Harald Nauerz, Head of Retailsystems and Integration, Daimler AG Feedback und Stimmen zur Diagnose von Endkunden Wie geht es einfacher? Wir sind und werden keine Ingenieure Unser Ziel: Verkaufbare/produktive Leistungsstunden Nicht Testgeräte und Softwarebetreuung Thomas Durst, Inhaber, Autohaus Durst Feedback and comments on the diagnosis by end users How to make it even easier? We are and never will be engineers Our goal: sellable/productive service hours Not testing devices and software support Thomas Durst, Proprietor, Autohaus Durst Verschärfter globaler Wettbewerb Wie die OEMs in den Wachstumsmärkten komplexe Diagnoseanforderungen handhaben Diagnose umsetzen: Komplexe E/E-Plattformen bereitstellen Schnelles Wachstum: Anforderungen an Modularität und Bedienbarkeit von Diagnose-Tools Internationale Märkte erobern: Gesetzliche Vorgaben in EU und US umsetzen Evolution überspringen: Ausnutzen von Best Practices und modernen Industriestandards Mario Alberto Ortegon-Cabrera, Software Architekt, DSA Daten- und Systemtechnik GmbH Increased global competition How OEMs from emerging markets handle advanced diagnostics Doing diagnostics: launching sophisticated E/E platforms Growing fast: requirements to modular and easy-to-use tools Going international: matching European and US legal requirements Skipping evolution: usage of best practices and industry standards Mario Alberto Ortegon-Cabrera, Software Architect, DSA Daten- und Systemtechnik GmbH Fragen an die Referenten und Diskussion Networking-Pause in der begleitenden Fachausstellung Questions and discussion with the speakers Networkingbreak in the exhibition Diagnose der nächsten Generation Prüfabläufe mit OTX beherrschen Überblick OTX Der generische standardisierte Tester Anwendungsbeispiele für OTX, ODX und MVCI-Server Fallbeispiel einer OTX Entwicklungsumgebung das emotive Open Test Framework Dr. Jörg Supke, Geschäftsführer, emotive GmbH & Co. KG Diagnosis of the next generation Mastery of test sequences with OTX Overview OTX The generic standardized tester Applications for OTX, ODX and MVCI-Server Case study of a OTX development environment The emotive open test framework Dr Jörg Supke, Managing Director, emotive GmbH & Co. KG

6 6 Programme ODX und OTX als nützliche Standards für die Entwicklung von Diagnose-Software in der modernen Motorsteuerung (ECU) ODX und OTX Die Unterschiede und wie sie zusammenarbeiten Der komplette Lebenszyklus vom ECU Bedarf bis zum Tester Wie man diese Themen Schritt für Schritt bei Klein- und Nischen-OEMs einführt? Wahl des korrekten ODX- und OTX-Tools Etienne Dusserre, Expert Tester Communication & ODX, Bosch Engineering GmbH ODX and OTX as useful standards for the development of diagnostic software in engine control units (ECU) ODX and OTX the differences and how they work together The complete lifecycle from ECU requirement to tester How to introduce these topics step-by-step to small and niche OEMs? How to choose the correct ODX and OTX tool? Etienne Dusserre, Expert Tester Communication & ODX, Bosch Engineering GmbH Weiche Migration von Diagnose-Laufzeitsystemen auf die aktuellsten internationalen Automotive-Standards Status quo der internationalen Standardisierung Ablöse-Strategien für proprietäre Technologien Von der laufenden Weiterentwicklung der Standards profitieren Wie Sie harte Wechsel bezüglich Datenprozesse und Tool-Ketten vermeiden Matthias Ziegel, Produktmanager, Softing Automotive Electronics GmbH Soft migration of diagnostic runtime systems to the latest international automotive standards Status quo of international standardization Replacement strategies regarding proprietary technologies Benefit from continuously evolving standards How to avoid hard changes regarding data processes and tool chains Matthias Ziegel, Product Manager, Softing Automotive Electronics GmbH Fragen an die Referenten und Diskussion Questions and discussion with the speakers Podiumsdiskussion Sollten ODX-Daten zur Verfügung gestellt werden? Panel discussion Should ODX-data become accessible? Networking-Lunch in der begleitenden Fachausstellung Networking lunch in the exhibition Ende der 11. Internationalen CTI Konferenz 3.00 End of the 11 th International CTI Conference

7 Exhibition 7 Associate Sponsor: IBM (International Business Machines Corp.) IBM, with total revenue $99,8 billion in 2013, is one of the world s largest providers of information technology (hardware, software and services) and B2B solutions. IBM s portfolio of solutions ranges from supercomputers via software and services, including consulting services, to financing. IBM Deutschland GmbH IBM-Allee 1, Ehningen The following exhibitors have already signed up: AVL DiTEST is one of the world s leading supplier of vehicle diagnostics. Customer focus and leading technology have led to market leadership in most of its business fields, including: - On-board diagnostics - Off-board diagnostics automotive oscilloscopes - High voltage testing - Emission testing Reference customers: Audi, Seat, Skoda, VW, Bentley, BMW, MINI, Rolls Roys, Jaguar Land Rover, Mercedes, KTM, MAN, IVECO, TÜV, DEKRA, and Bosch. AVL DiTEST Alte Poststrasse 152, 8020 Graz, Austria Automobile electronic from passion Our focus is on vehicle retrofitting for test and validation, build up of new cable sets and test platforms. Set-up the necessary measuring technology for CAN-/LIN-/Bluetooth-/W-LAN-interfaces and gateways, or implementation of high voltage measuring systems. All topic s regarding test bench equipment (residual bus simulation, pedal value sensor, PWM generator, power units, software for ECU development). CAN/ LIN data analyzer/ controller based on APP technology for Android systems. Production and development of customized electronic products in small quantity. Berger Elektronik GmbH Kolumbusstr.15, Sindelfingen The Bosch business unit Automotive Service Solutions of the division Automotive Aftermarket delivers customized engineering services coupled with proven software components to create diagnostic solutions that are used throughout the vehicle lifecycle from design, manufacture and aftersales service. Since pioneering automated vehicle diagnostics 30 years ago Bosch Automotive Service Solutions is now the global leader in vehicle diagnostic solutions with more than 20 of the world s leading OEMs as customers. Bosch Automotive Service Solutions Ltd Orion Business Park, Bird Hall Lane, Stockport, Cheshire, SK3 0XG With provisional sales of around 33.3 billion in 2013, Continental is among the leading automotive suppliers worldwide. The Continental Aftermarket GmbH offers spare and wear parts for cars as well diagnostic systems for independent workshops and individual OEM diagnostic solutions. Continental Aftermarket GmbH Guerickestrasse 7, Frankfurt DSA is one of the leading manufacturers of hardware and software systems solutions for the testing, diagnosis, repair and flash reprogramming of vehicle E/E. DSA technology is in operation in more than 140 vehicle assembly plants and more than 26,000 service locations. This is made possible by more than 330 motivated employees in our headquarters in Aachen and at numerous subsidiaries worldwide. DSA Daten- und Systemtechnik GmbH Pascalstrasse 28, Aachen, Germany

8 8 Exhibition emotive GmbH is an independent expert for automotive diagnostic systems. Based on the new diagnostic standards OTX (ISO 13209), ODX (ISO 22901), and the MVCI D-Server (ISO 22900) emotive offers modern and innovative software products for the diagnostic process chain. Emotive supports their customers to implement their diagnostic concepts through consulting, training and custom developments. emotive GmbH & Co. KG Perlgrasweg 34, Stuttgart, Germany Empolis Smart Information Management Software allows for comprehensive creation, management, analysis, intelligent processing and provision of all information relevant to a company s business processes. Many notable national and international companies (e.g. BMW and Bosch) rely on Empolis solutions in the field of Smart Diagnostics and Smart Service. Empolis Information Management GmbH Europaallee 10, Kaiserslautern, Germany GIGATRONIK is your reliable development and consulting partner for electronics and information technology. With our Automotive, Technologies and Mobile Solutions divisions, we are one of the leading specialised multi-industry development houses in Europe. Our passion and our commitment to our work enable us to create tomorrow s technologies today. GIGATRONIK Group Headquarter Hortensienweg 21, Stuttgart, Germany As an expert for vehicle diagnostics, we provide our customers with a wide variety of services. Our modern and standardbased tool set for vehicle diagnostics, the In2Soft-Tools, completes our profile. KPIT Germany provides product engineering solutions in the areas of AUTOSAR & in-vehicle Networks, Functional Safety, Vehicle Diagnostics and Infotainment and has offices located in Munich, Berlin, Frankfurt and Stuttgart with a total of 120 employees. KPIT Technologies GmbH Adams-Lehmann-Strasse 109, Munich, Germany The Softing Group, based in Haar near Munich, is a reliable system partner to vehicle manufacturers, system and ECU suppliers and provides powerful tools and solutions for more than 30 years. Softing is the specialist for ECU diagnostics and measurement and test in the vehicle. Long-term customers of Softing include all leading automobile manufacturers. Softing is one of the top suppliers with around 80,000 installations in the growth market for test and diagnostic systems in vehicle electronics. Softing Automotive Electronics GmbH Richard-Reitzner-Allee 6, Haar, Germany TTA International s leading technology ActiveSchematics AutoRendering is a wiring diagram rendering tool. It renders within a few seconds real time non-graphical data, like text files and databases, into visual electrical diagrams. The tool can be entirely integrated into tool suites for engineering, delivery platforms for service documentation and diagnostics testers. TTA International Pieterzeemanweg 116, 3316 GZ Dordrecht, The Netherlands Vector Informatik provides OEMs and suppliers of automotive and related industries a professional and open platform of tools, software components and engineering services for the development of embedded systems. Concerted diagnostic tools increase efficiency and improve simultaneously the quality in the development process. The tool support ranges from the specification of diagnostic data and ECU auto code generation up to flashing, diagnostic validation and testing. Open interfaces and standards such as AUTOSAR, DoIP, WWH-OBD, ODX and UDS are supported perfectly. Vector Informatik GmbH Ingersheimer Strasse 24, Stuttgart, Germany

9 CTI, Euroforum Deutschland SE, Postfach , Düsseldorf Your personal [Code registration -Nummer] code Register Now Online! or fill in and fax it to: +49(0) Yes, I want to register for: Date Early Bird Price until 31 January th CTI Conference 1 February 14 March 2014 Regular price from 15 March and 11 April ,799, * 1,999, * 2,149, * P M012 Code [A substitute may attend in your place at no additional cost. The fee covers full conference documentation.] I cannot attend, but please send me the conference documents as download for 399, plus VAT [Available two weeks after the conference] Yes, I will make use of the simultaneous translation service.* [*Simultaneous translation German/English English/German if there is sufficient demand.] I m interested in exhibition and sponsoring. Please easeae amend mendm mya address as shown. [Should you wish ih to change your address by telephone,,pease please dial +49(0) ] ] 3.] First name/surname Job title/division Phone Fax * plus VAT per person [P M740] Year of birth EUROFORUM Deutschland SE may contact me about various products and services offered by it as well as by companies of the Group and co-operation partners: Yes No Fax: Yes No Name Job title/division Phone Fax Year of birth EUROFORUM Deutschland SE may contact me about various products and services offered by it as well as by companies of the Group and co-operation partners: Yes No Fax: Yes No Company Address Contact person Division Date, Signature Please fill in if invoice address is different from customer s address Name Division Address 11 th International CTI Conference 10 and 11 April 2014, DORMERO Hotel Stuttgart Plieninger Strasse 100, Stuttgart, Germany, Phone: +49 (0) CONDITIONS OF PARTICIPATION The attendance fee (plus VAT) per person, which includes conference documentation, lunches, tea/coffee and evening dinner, is payable on receipt of the invoice. Once your registration has been received you will be sent a confirmation slip. Registrations can be cancelled (in writing please) free of charge up to 14 days before the event. When a cancellation is made within 14 days of the conference date, half the participation fee will be reimbursed. In the event of cancellation on the day of the conference, or failure to attend, the full fee will be payable. The registered delegate may of course send a substitute at no additional cost. The organisers reserve the right to amend the programme of events if necessary. Discounts on group bookings depend on the number of people booked as delegates on the date of the event. DATA PROTECTION. CTI is a division of EUROFORUM Deutschland SE. We use the data collected in connection with your order and use of our services and products within the applicable legal limits for the purpose of performing our services, and to provide you with information by post and about further offers by us, companies of our Group or co-operation partners, which are similar to the services of which you availed yourself previously. If, during the use of the data, it is transmitted to countries lacking an adequate level of data protection, we will create sufficient guarantees to protect the data. Furthermore, we will use your data if you have given us your consent to do so. You may object to the use of your data for advertising purposes or to being contacted by or fax at any time by contacting EUROFORUM Deutschland SE, Postfach , Düsseldorf, Germany. Our customer services (Phone: +49 (0) ) shall be pleased to accept requests for changes. ACCOMMODATION. In the conference hotel, there is a limited allocation of rooms available at a reduced price. Please arrange the room reservation directly with the hotel quoting the reference CTI conference. Payment by credit card is of course possible! Just register and you will receive a link with all the relevant reservation data. Use the link and make your credit card payment in an easy and secure way. Registration and information by fax: +49 (0)2 11/ by phone: +49 (0)2 11/ [Kristina Alekseenko] switchboard: +49 (0)2 11/ by mail: by Internet: Please also check out our discounts for group bookings! Visit our events with one or more colleagues! This is what you get: The 2nd delegate from your company will receive a 10% discount, the 3rd delegate will get 15%. CTI, EUROFORUM Deutschland SE P.O. Box , Duesseldorf, Germany

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