Blended Training - Bridging the Distance Between Content and Student

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1 MORESTEAM S BEST PRACTICES IN BLENDED LEARNING CONFERENCE WHU, VALLENDAR Blended Training - Bridging the Distance Between Content and Student by Dipl.- Ing. Lutz Tückmantel (Master Black Belt)

2 THE CHALLENGE For the company For the Trainee ü Total Cost ü Relevant ü Time absent from job ü Interest ü Support required ü Willingness ü Successful Projects ü Extrinsic / Intrinsic MoSvaSon ü Time ü ConcentraSon ü Intrusive Mentoring ü SupporSve Coaching

3 HIGHER EDUCATION VS ADULT EDUCATION Knowledge & Experience How & Why Source: Interkulturelle Aspekte im e-learning, Thomas Richter, Senior Researcher & Project Manager at University of Duisburg-Essen, Germany

4 DISTANCE VS LOCAL LEARNING Groupework When is particular helpful German National HE Learning Culture Workshop / Coach elearning / Asynchronous Workshop / Coach elearning / Asynchronous / Synchronous Source: Interkulturelle Aspekte im e-learning, Thomas Richter, Senior Researcher & Project Manager at University of Duisburg-Essen, Germany

5 REQUIREMENTS FOR LEAN- SIX- SIGMA BLACK BELT BLENDED ELEARNING COURSE ü CompleSon of all training blocks and quizzes in e- learning system ü AWendance of all presence blocks ü Demonstrate applicason of the basic Six Sigma methods in own BB- Project ü The successful compleson of the wriwen examinason ü CreaSng a project report with proof of all phases in the DMAIC process ü Use of Project-, Team- and Change Management Tools & Skills ü Evidence of specific project successes of the cersficason project ü PresentaSon of project report to two Master Black Belts and Project Champion (WebEx) 5

6 STRUCTURE FOR LEAN- SIX- SIGMA BLENDED ELEARNING? Means MoPvaPon Relevant Interest Willingness Time ConcentraSon Support Extrinsic / Intrinsic Intrusive Coaching WIIFM Why Content Clear Complex Theory / PracSce Examples Experiments RepeSSon ApplicaSon So7ware e.g. Minitab Reference Material What How Classroom Workshop Gemba / Fieldtrip Alone / Pairs / Groups / Coach / Colleagues Case Studies My Project Synchronous Computer based Webinar Virtual Classroom WebEx Phone Call Post- Exam Asynchronous Web based Quiz / Games Pre- Exam Blog / Chat Reading / Listening / Doing

7 CONCEPT OF THE TRAINING Distance Learning Classroom Learning ü DMAIC ü Experience ü Lean Basics ü Examples ü Exercises ü Lean JIT SimulaSon and ü PresentaSons ü Coaching and ü Project ü Project-, Team-, Change- ü Networking ü Exam Management ü Networking

8 Agenda AGENDA: LEAN-SIX-SIGMA INTRODUCTION Friday, 8:00-16:30 Ø The beginning Introduction and Expectations Practice examples Prerequisites Materials Course Overview (timing and content) Ø elearning System: Basics and Beginning How to proceed Tips for self-learning Introduction to WebEx Ø Projects: Project selection Project Charter Project management Project documentation (6-Panel) Ø Minitab Introduction and Basics Exercise Minitab ü Hours Self Study elearning 6-10 h / week 25 h per block ü Meet for Friday/Saturday every 4 weeks ü Lead a DMAIC Project Kopie dieser Unterlagen nur mit ausdrücklicher, schriftlicher Genehmigung der Dr. Jörg Tautrim Engineering. Alle Rechte vorbehalten. Agenda BBT-Blended elearning 2014 Dr. Joerg Tautrim Engineering 19-Mar-15 8

9 MOTIVATION MoPvaPon ü Find the right BB- candidates for elearning ü Relevants Is the Project important ü Interest - Willingness to learn ü WIIFM MoPvaPon of the Coach? ü Do you like to work with your students ü What drives you? *Picture: Das 1x1 des Belnded-Learning, Günter Greff Medien GmbH, Dünsen, 2011

10 TIME AND CONCENTRATION Time Management ü Fixed Time ü Review with Family, Co- Worker and Manager ü Do not Disturb sign ü Block in Calendar ü Be pasent with yourself

11 TIME AND CONCENTRATION Source: 1. hwp://www.darts1.de/mental/innerer- schweinehund.php 2. Der Spiegel, Nr , 7.Mar.2015

12 THE MBB AS INTRUCIVE MENTOR How to keep the momentum? During elearning ü Check progress of content & quizzes ü PosiSve feedback ü Tips & tricks ü Regular WebEx reviews & phone calls ü Nagging ü AddiSonal informason and tasks by ü Stay connected to BB s and Champions ü PosiSve Feedback Even Germans like it! *Source: Intrusive Mentoring is a term used by Prof. Dr. Diane Reddy University of Wisconsin Milwaukee, 2009, Moresteam ISSSP Focused Session, 2009

13 THE MBB AS SUPPORTIVE COACH How to keep the momentum? During Classroom ü Listen to your students ü InteracSon in groups and 1:1 ü Give examples and best pracsce ü Group exercises and presentasons ü Feedback for achievements and improvements ü Build relasonship ü Foster the quality mind set

14 CONCLUSION Performance = Mastery x Self- MoSvaSon x Empowerment Leistung = Können x Wollen x Dürfen 14

15 Q & A Lets discuss experience and best pracsce 15

16 BLENDED TRAINING - BRIDGING THE DISTANCE BETWEEN CONTENT AND STUDENT THANK YOU FOR YOUR CONTRENCATION! Tel.: +49- (0) Fax: +49- (0) Mobil: +49- (0) E- Mail: by Dipl.- Ing. Lutz Tückmantel (Master Black Belt)

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