Lessons learned from co-operation The project Virtual interaction with Web 2.0 in companies

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1 Lessons learned from co-operation The project Virtual interaction with Web 2.0 in companies 43 rd EUCEN Conference Lena Oswald Center of Continuing University Education Hamburg University

2 Agenda The project VIN design partners targets benefits of co-operation challenges of co-operation lessons learned

3 Typical situation in worldwide operating companies teams consisting of members worldwide efficient time management, reduction of costs for travelling and meetings consistent standard of training transparent quality management fast information exchange and synchronous level of information develop the potential of knowledge management establish efficient communication structures and cultures

4 Project partners practical experience Universität Hamburg participants networking qualification concept proven concepts e-learning experience quality assurance evaluation world-wide sites offices clients continuous training needs

5 Project targets introduction of e-learning and Web 2.0 technologies in companies sustainable implementation through inclusion of different target groups developing the different stakeholder s acceptance develop the potential of knowledge management increased learning effects through interchange of successful practices and counselling of the partners establish a network among cooperating partners

6 Project design Project Coordination / Project Management trainer employees, executives trainer Course 'Train the E-Trainer' employees, executives trainer employees, executives Managing the project: AWW Universität Hamburg Course 'Virtual Teamwork'

7 communication participants exchange of experience learning from and with each other, generating new knowledge different learningstyles and -types social communication establishing networks reflection synchronous: chats, VCs, face to face asynchronous: forums, blogs, wikis, ,. subject practise teamwork moderation moderation of discussion process continuous feedback throughout the course/ learning process input for the transfer support to keep the motivation selflearning competence

8 Project design Project Coordination / Project Management trainer employees, executives trainer Course 'Train the E-Trainer' employees, executives trainer employees, executives Managing the project: AWW Universität Hamburg Course 'Virtual Teamwork'

9 goal Pilot run Technical platform-training Didactic counselling Development of inhouse e-learning-modules start Train the E-Trainer

10 Benefits of co-operation for the companies creating a projectmanagement team outside of the company interchange of successful practices and counselling of the partners sustainable ways of continuing qualification of employees generating concepts on how to combine working and learning support by university expertise

11 Benefits of co-operation for the university gain experiences in the implementation of e-learning-concepts into companies promote learning as empowerment of the employee knowledge transfer between university and business and vice versa establishing a network among companies and university sharing costs of the development of qualification concepts

12 Challenges for the companies win stakeholders as multiplicators for e-learning establishing agreed culture using Web 2.0 technologies setting up data protection regulations providing time and space for learning integrating e-learning into everyday work

13 Challenges for the university adapting existing courses and concepts without overall lowering the standard of education developing courses for workers with different levels of education taking interfering interests into account (sharing knowledge vs. bonusschemas)

14 Lessons learned from co-operation For the success of a sustainable implementation the different stakeholders must be included. Company agreements concerning dataprotection and working time regulation need to be made. Employees, trainers and executives need time to create adapted strategies for e-learning and knowledge management. A design of a project based on co-operation supported by Web 2.0 technologies supports the change process. A co-operation between university and company benefits both partners (theory/practice, guaranteed quality, flexibility, )

15 Arbeitsstelle für Thank you for your attention! Questions? Comments! Questions? Comments! Comments! Comments! Questions?

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