ATOS IT Solutions and Services Herausforderung Smart Metering 23/06/2015

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1 ATOS IT Solutions and Services Herausforderung Smart Metering 23/06/2015

2 Atos, a worldwide company A worldwide solution About Atos Atos is an international technology services company with annual 2013 revenue of EUR 10 billion and employees in 66 countries, present in the Paris Stock Market Serving a worldwide client base, we deliver hi-tech transactional services, consulting and technology services, systems integration and managed services. Atos provides high value services through 5 global markets which are: - Manufacturing, Retail & Transport - Energy & Utilities - Public Sector - Healthcare - Financial Services - Telecom, Media & Technology North America Canada USA Latin America Argentina Brazil Chile Colombia Mexico UK & Ireland Iberia Portugal Spain Benelux & Nordics Belgium Denmark Finland Luxembourg Netherlands Sweden Germany France India, Middle East and Africa India Morocco South Africa United Arab Emirates Qatar Saudi Arabia ITO Central & Eastern Europe Austria Bulgaria Croatia Czech Republic Italy Poland Romania Russia Serbia Slovakia Turkey Switzerland Asia Pacific Australia China Indonesia Japan Hong Kong Malaysia Philippines Singapore Taiwan Thailand 2

3 The New Atos we re not just technologists we re business technologists 3

4 Atos Highlights

5 Today for the Olympic Games, tomorrow for you. ` 5

6 Atos in Energy & Utilities, an established player Strategic IT partner to major Utilities companies with more than 3% of worldwide market share Over 3,000 dedicated industry experts with 30 years full process, consulting and IT service to the Utility sector Covering all the value chain from production, transport, distribution to retail Smart Utilities: Utilities Scada and Control Center Smart Metering Utilities CIS, Billing, CRM Energy Trading Regulatory unbundling, C&H Power Generation Instrumentation and control for nuclear Energy trading and Risk Management Capacity planning and scheduling 6

7 Atos Kompetenzzentren für Energy & Utilities BENELUX Scada EMS, DMS, OMS Digital Oilfield Frankreich Smart Metering Smart Grid Scada EMS, DMS, OMS EAM (Enterprise Asset Mgmt.) WFM Spanien Energy Trading & Risk-Mgmt. e-vehicles SAP IS-U Deutschland Smart Metering / Security e-vehicles SAP IS-U, Billing & CRM SAP AMI / MDUS SAP C&H mobile WFM Österreich Programm Management Prozessdesign & Requirements-Engineering Architektur & Security Testmanagement SAP Smart Metering Italien Smart Metering Smart Grid SAP IS-U, billing & CRM SAP C&H 7

8 The way forward from European Commission point of view EU targets: To reduce emissions of greenhouse gases by 20% by To increase energy efficiency to save 20% of EU energy consumption by To reach 20% of renewable energy in the total energy consumption in the EU by EU policy drivers demand new requirements in energy supply and retail markets: Future energy supply scheme will dramatically change to a decentralized mix and active customer Increase flexibility for customers needs and increased quality of supply Appropriate incentives necessary Matching two worlds: Energy and ICT Telco The advent of smartness calls for a revision of the market model and the options for existing, viable business models and consumer services in the energy sector a consumer centered vision is coming up 8

9 EC Recommendation for Common minimum functionalities Manuel Sánzches, PHD, Smart grid Team Leader, European Commission, DG Energy 9

10 Smart Meter Electricity Rollouts for the next 10 years Manuel Sánzches, PHD, Smart grid Team Leader, European Commission, DG Energy 10

11 Atos Smart Utilities Model Trading and Risk Management E-vehicles Distribution Management Customer relationships and billing Smart services Smart Metering Atos Smart Grid Suite GIS Smart Utilities Consultancy Services 11

12 Smart Meter Architektur am Beispiel Linky in Frankreich Lieferant = System Integrator verantwortlich für die gesamte Smart Meter Wertschöpfungskette Meter LAN = PLC Daten Konzentrator WAN = GPRS (hauptsächlich) Informationsverarbeitung Zentrales Informations - system Kunde LV Netzwerk MV / LV Trafostationen Telco Netzwerk Rechenzentrum Lieferant 13

13 Erfolgreiche Smart Meter Umsetzungen Referenzen Frankreich Linky erdf Italien A2A Milan, EPCG Montenegro Sorgenia Dolomiti Energia Deutschland Stadtwerk Haßfurt Niederlande Enexis Deutschland Umetriq Luxemburg Umetriq Wesentliche Merkmale Zähler, Interoperabilität, Betriebsführung, Skalierbarkeit für 35 Millionen Zähler Optimierter Rollout für 2 Million Zähler, Spartenintegration 1,047 Million Zähler, >1 Million Strom, Gas Zähler Zähler Spartenintegration für Strom, Gas, Wasser und Wärme End-to-End Security, internationale Standards Backend Integration SAP IS-U, Marktkommunikation Zähler G3 PLC, internationale Standards, bewährtes Partnersetup, Zähler 14

14 Key learnings vom Linky Projekt in Frankreich - Interoperabilität Projekt Implementierung eines Smart Metering Systems mit 200k Meter in der Stadt Lyon und 100k Meter im ländlichen Gebiet von Tourraine Scope Atos ist Generalauftragnehmer des größen europäischen Smart Metering Pilotprojektes und war verantwortlich für das zentrale Informationssystem (skalierbar bis zu 60 Mill. Meter) Design eines intelligenten Konzentrators WAN und M2M Lösung as a service inkl. managen von 3 Telco s Offene PLC Spezifikation Interoperability Testlabor End-to-end Security Key Learnings Das zentrale SW System ist der Schlüssel zur Unterstützung aller Smart Meter Prozesse, das vom ersten Tag an dem der erste Meter verbunden wird, verfügbar sein muss. Der technischer Betrieb der HW im Feld ist herausfordernd und komplex. Tools zum managen der Infrastruktur Rollout sind essentiell. Interoperability und Interchangeability sind der Schlüssel um Investitions- und Betriebskosten zu reduzieren. 100,000 meters 2500 Concentrators 100,000 meters 2500 Concentrators 100,000 meters 15

15 Aktuelle Lösungsvarianten und ihr Vergleich Alles aus einer Hand Durchgängiges System Abhängigkeit vom Hersteller Vendor A Vendor A Concentrators Vendor A Head End Vendor A Central Information System Unterschiedliche Hersteller gebündelt am Head End Herstellerunabhängigkeit Komplexe Architektur Komplexe Prozesse Interoperabilität durch Open Standards Vendor A Vendor A Vendor B Vendor B Concentrators Vendor A Concentrators Vendor B Head End Vendor A Adapter für Vendor B, C Central Information System Herstellerunabhängigkeit Durchgängiges System Geringere Kosten Interchangeability aller Komponenten Vendor A Vendor B Vendor B Smart Concentrators Vendor A,B,C Universal Head End Vendor independent Central Information System 18

16 Unsere Sicht auf ein Smart Meter Implementierungs Programm End to End Architektur Backend Systeme Rollout Zähler Security Tender Inbetriebnahme- Planung Kommunikation im Feld Rollout Kommunikation Operation 19

17 The main functions of a generic application architecture M E T E R R O L L O U T A C C E L E R A T O R AMI Concentrators Concentrators NOC EAM Head End System Conformance Test Laboratory Portal SCADA MDM Integration Bus Supervision GIS MDUS API HMI OMS WFM Smart Prepayment Mngmt bestehende Systeme (SAP IS-U, ) Market Comm EDM und NIS Operators / users access Customers Clearing E-Suppliers AMI: Advanced Metering Infrastructure EAM: Enterprise Asset Management MDM: Meter Data Management WFM: WorkForce Management NIS: Netzinformationssystem GIS Geographical Information System NOC Network Operation Center OMS Outage Management 21

18 ASGS Energy Security Suite Datenschutz vor Diebstahl und Manipulation Schutz der Informationen im Feld (Zähler, Konzentrator, Kommunikation ) Schutz des Zentralen IT Systems Zugangsberechtigungen und Rollen Streng kontrollierter Zugang zu Kommandos e2e security Energy Security Suite(ESS) End to End Security Lösung von Atos im Smart Meter Umfeld garantiert die Einhaltung der heutigen Security Verordnungen. 23

19 Atos Meter Replacement Accelerator Meter Replacement Accelerator MRA liefert Workforce Funktionalitäten zur Koordination und Verteilung von Aufträgen für Monteure im Feld, unterstützt Servicemitarbeiter im Feld sowie alle Zähler relevanten Prozesse wie den initialen Zähleraustausch, Konfiguration, on-site Ablesung, MRA ist ein Tool das mehrere Firmen, mehrere Vertragsfirmen und mehrere Lieferenten gleichzeitig managed. MRA liefert einfach zu bedienende Benutzeroberflächen für sicheres Arbeiten. Workforce Management Real time Dashboards mit KPI s zur Überwachung des SLAs beim Rollout der Zähler MRA hat das Potential bis zu 20% der Zähleraustauschzeit und Kosten durch optimierte Rolloutprozesse einzusparen MRA ist ein erprobtes Tool 24

20 Atos MRA KPI A2A Milan Large city / Urban wide areas Concentrators : Total PDA: 225 : /Day: Avg 1700 / Max 2400 Pictures: /Day/Fitter: Avg 27 / Max 40 Operators/Users: 418 Minutes/Meter single phase 4-5 min poly phase min 25

21 Atos MRA KPI Dolomiti Energia Trentino Medium and small towns / Urban and rural areas Concentrators : Total PDA: 114 : /Day: Avg 800/ Max 940 Pictures: /Day/Fitter: Avg 20/ Max 32 Operators/Users: 342 Minutes/Meter single phase 5-6 min poly phase min 26

22 Atos Smart Metering Test Labor Conformance tests (PLC Kommunikation) Funktions-/Performancetests Lower layers: physikalisch/ LLC Management layer (CIASE) Application layer (COSEM): Verfügbarkeitsprüfung aller Objekte (R/W) Interoperabilitäts Tests Prüfen des Zählerverhaltens durch Scripts, durch Simulation von Funktionen Lasttest durch Simulation hoher Anzahl von angeschlossener Zähler Testwerkzeuge Test unterschiedlicher Zähler (jeder Konzentrator mit unterschiedlichen Zählertypen) Test des Dämpfungsverlustes ( 300 m, Einsatz von Repeaterfunktion) Testtools speziell entwickelt für die ntowendigen Tests Kann auch an Kunden und HW Lieferenten angeboten werden (Lizenz) 27

23 Grid Display Supports Alert Identification The display of the grid is an strong support to interpret the alarm No alarm Alarm on one meter Alarm on a gateway Trouble on the network Localized trouble on the network 28

24 The Linky business case at ERDF in France Linky «straight» ERDF business Benefits for the society (EV, renewables, services, ) 0 IS & others Asset management purchase Performance of interventions installation Non technical losses 30

25 The major cost leavers for Smart Metering Projects are Standardization in the field leads to Low HW costs due to competition of vendors Low operations costs due to the focus of knowledge in operation Low communication cost intelligent mix of PLC ( Prime, G3 ), wired radio, IP over Internet and GPRS tariffs limit the communication cost Automation in Deployment Special Contract and Workforcemanagement process can reduce the deployment costs by half Meter Replacement Accelerator Central operation wherever possible Central communication platform for the whole country like UK Central information system AMM and MDM for the whole country like France Central steering of field management: system monitoring for incidents and events, steering of field intervention 31

26 perceptions on customer awareness Example UK 2013 Despite meter rollouts having already taken place, 51% of people have no awareness of smart meters. However, across different age groups, backgrounds and gender, it can be even lower: 41% of females have heard of smart meters 36% of people in the lowest social demographics have heard of smart meters 37% of those in rented accommodation have heard of smart meters Despite the benefits to both consumers & the significant investment by the energy companies, 39% either didn t know of any benefits or thought there were none Only 33% of people thought there were cost savings and budgeting benefits possible Only 8% knew of the environmental benefits source: (DECC report Aug- 2012) 32

27 Communication is key The information and communication to the people during the rollout is key, to achieve an outcome regarding reduction of energy consumption Source: Dr. Robert Denda, Smart Metering Project Coordinatior Endessa 33

28 Build the agile utility of tomorrow 34

29 Thank you Atos, the Atos logo, Atos Consulting, Atos Worldline, Atos Sphere, Atos Cloud and Atos WorldGrid are registered trademarks of Atos SE. August Atos. Confidential information owned by Atos, to be used by the recipient only. This document, or any part of it, may not be reproduced, copied, circulated and/or distributed nor quoted without prior written approval from Atos. 15/10/2012