IT Infrastructure Management. Sandeep Parikh Jun 2003

Transkript

1 IT Infrastructure Management Sandeep Parikh Jun 2003

2 AGENDA IT Infrastructure? Why is everyone suddenly taking about it? Identifying problems with most IT Infrastructures The Solution Q&A

3 USER AND IT INFRASTRUCTURE TODAY

4 USER AND IT INFRASTRUCTURE TOMORROW

5 IT INFRASTRUCTURE & MANAGEMENT

6 IT Infrastructure Applications NOT Infrastructure IT Infrastructure Other Infrastructure Greater Reuse Software G Middleware OS Network Slack DB Hardware Servers Clients Storage Network Data Center Power Cnd. Rack Space Fire Control Access Security Building HVAC Building Security Power Loading Dock Structural Integrity Site Expansion Space Parking Site Security Public (Civil) Transportation Communications Power Water Sewage

7 OBJECTIVES A Good IT Infrastructure needs to be setup to: Lower overall organisational costs Enable Information availability Right Information to the Right People at the Right Time and the Right Place Enable all to provide better service Robust Dependable Scalable Better agility Be prepared for change at a moment s notice

8 Dependability TRAITS OF A GOOD INFRASTRUCTURE Efficiency Balance between Technology, Price and Turn Around Time Effectiveness Open platform for all applications Planned for the Long Term Agility Scalability Incorporate new business demands quickly Robustness

9 WHY IS EVERYONE TALKING ABOUT IT INFRASTRUCTURE MANAGEMENT It the Key differentiator

10 WHY IS EVERYONE TALKING ABOUT IT INFRASTRUCTURE MANAGEMENT Key to successful application roll out Key to ensuring effective use of that application Key differentiator Companies have SAP but may not have the same IT Infrastructure to run it on.

11 TYPICAL PROBLEMS ENCOUNTERED Inadequate Focus Constantly fire fighting and no time for infrastructure planning Poor representation in the Management hence no Management buy in Cost No Management buy in and hence low cost allocation Response Time Improper Communication Architecture planning Lack of ownership End user do not own up the project Lip Service Disjointed pieces No sharing Output of one application is not the input to an other

12 THE SOLUTION Be clear on what your organisation expects Clear Understanding of the Organisational Goals Derive the IT Road Map Ensure end user ownership Plan to achieve the IT Goals Design the IT Infrastructure Balance the immediate needs with the long term needs Balance end user skills and technology Make sure to reuse and optimise where possible

13 THE SOLUTION (contd.) Understand the Organisations expectation thru: It s Vision & It s Goals Derive a clear way forward for IT from the Vision and Goals Put your IT Strategy in place Be careful to balance your immediate needs and the long term needs Reinforce with adequate resources o Monitory (Budget) o People Get your Management buy in to your plan

14 THE SOLUTION (contd.) Let the Tiger taste blood Generate demand Adopt Pull Push philosophy Plan your infrastructure END to END, but Implement one piece at a time Reuse where possible Make sure to keep IT Simple Ensure User Friendliness Avoid culture shocks at frequent intervals Get the End User to monitor and run the show IT must be in the background to provide support

15 SUMMARY Managing the Enterprise IT Infrastructure means focusing on both process and day-to-day operations to: Reduce Costs Maximize the Efficiency of Internal Management Practices,, and Improve Overall Performance.

16 Q & A

17 Thank You You may reach me at