Accelerating Your Mobile Strategy ASUG Webcast Series for SAP Services May 1, 2012
Today s Speakers JP Finnell Head of Mobile Strategy for SAP Services Mike Golz Senior Vice President and CIO of SAP Americas Follow JP: @JPFinnell Follow Mike: @mikegolz Moderator: Milja Gillespie Director, Mobility Thought Leadership and Strategy Programs Follow Milja: @miljagillespie 2
SAP Runs SAP Mobile #2 40+ BYOD ipad deployment globally1 Mobile applications Global trendsetter Strengthening leadership in mobile 22,000 devices, evaluating PlayBook (BES) 17,800 ipads (more to come) and > 11,000 iphones > 1,000 Samsung Galaxy tabs and phones Evaluation in 2012 1- Status January 2012 3
Two stages of mobile Business Value Productivity Engagement Innovation Approach Deductive Inductive Mobile Technology Substitution Net New Complexity Low High Systems Interoperability Low High 4
Enhance your use cases: four paths to transformation High News App Sales Pipeline Board Room Book Mobile Bus. Analytics Mobile CRM Expert Engagement Field Force AR? Mobile POS/RT Retail Remote Deposit Capture (RDC) Directory Email SI Asset Tracking Innovation Continuum Transformation Extension Avg. users per 10,000 employee enterprise LOB Work Order Approvals Resource Availability LOB PO Approvals 100k Mobile Coupons 10k LOB Travel Approvals B2C Branded App (UX Brand only) Work list alerts 1k 0.1k Photo Low Simple Functionality Complex * Enhancer Categories Source: AT&T 5
SAP Runs SAP Mobile in the Field Real-time Analytics News & Social Media HANA enables new business scenarios: Sales Pipeline Reporting SAP Box d020119/mydocuments Workflows and Cloud Apps Employee productivity apps allow to do routine work anytime, anywhere. CRM Fast and easy access to customer data Offlin SAP e Box Online 6
1. Reporting enhancers Next Gen Publishing Mobile Analytics Expert Engagement 7
SAP BusinessObjects Mobile BI Solutions as a Fast Start Targeted, personalized information wherever you are Targeted BI Content Search & Exploration In-Memory accelerated exploration of any data source 8
2. Knowledge enhancers Parts Availability Paperless Cockpit 9
3. Workflow enhancers LOB Approvals Retail Execution (REX) Real-Time Retail 10
4. Transaction enhancers Data Capture Mobile Couponing Remote Deposit Capture 11
SAP Runs SAP Mobile Apps Most popular apps People Mobile Strengthening leadership in mobile Process Analytics SAP Cart Approval SAP StreamWork CRM@SAP Sales Business Objects Explorer SAP NOW Jive Mobile VP Dashboard Experience SAP Speaker Adobe Connect (SAP Connect) Customer Briefing Mobile BI SAP Box Partner Matrix SAP Financial Fact Sheet Foundation Productivity Single Sign-on ipass PGP Viewer Afaria RSA SecurID Gallery Launcher 12
Enhance Your Use Cases Accelerate Choice Governance Applications Platform 13
Enterprise Mobility Governance Applications Pillars of a device-agnostic mobility strategy Platform Applications Roadmap User Experience Framework Security Application Management Governance Device Management Technology Infrastructure Architecture Framework 14
Governance Platforms create choice Applications Platform 15
Governance SAP Runs SAP Platform Status Applications Platform Create Connect Consume Eclipse Examples SAP Applications Databases J2EE Connector Architecture Web Services Software Applications Sybase Unwired Platform SAP and Partner Applications Custom Applications Files Management Console Today: Solution Manager SP04 connected to SUP for E2E change, exception and workload analysis Upgrade to SP05 in Q3 Afaria Control 16
SAP Runs SAP Mobile Apps Governance Global IT Roadmap Applications Platform 2011/2012 Multiple Device Types Multiple Operating Systems 2010 Blackberry ipad/ios New Mobile Business Scenarios Business Scenarios Office Productivity E-Mail, Calendar VPN, SecurID, PGP Citrix, ipass SAP Box SAP Single Sign On Mobile StreamWork CRM@SAP, SAP Pricelist VP Dashboard Partner Matrix Shopping Cart Approval Sales Maps Analytics SAP BusinessObjects Explorer and SAP BI Experience SAP BI Mobile 360 View (custom) Executive Dashboards Asset Tag HCM Approvals HCM Leave Request HCM Time Capture Customer Briefing Board Docs Financial Fact Sheet Payment Approvals Travel Receipt Capture GRC Access Approver Business Workflow Resource Management Mobile Opportunity Browser Deal Configurator (Mobile Quote) Mobile Infrastructure SAP Gateway Systems Sybase Unwired Platform Afaria Live In Progress App Gallery 17
Governance Center of Excellence accelerates velocity of innovation Applications Platform 1 Foundation to drive enterprise mobility adoption 2 Mobility strategy and COE need to be linked Use cases Ratings Metrics Filters 3 4 Not a sole source of mobility expertise, but drives shared learning across enterprise Lightweight to get going, and evolve as needed Mobility Center of Excellence Governance Evaluation standards / Metrics 18
SAP s App Gallery and Idea Place 19
Takeaway: Need, Speed and Feed Need Enhance Use Cases Speed Accelerate Choice Applications Discover & Plan Feed Increase Innovation Velocity Governance Deploy Center of Excellence WHAT: envision use cases Customize Community & Metrics WHY: define vision/focus Maintain Policy HOW: derive realization WHEN: prioritize/roadmap Platform Evaluate Implement Optimize 20
Thank you Contact information: JP Finnell Head of Mobile Strategy, NA Services 3999 West Chester Pike, Newtown Square, PA 19073 @JP Finnell
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2012 SAP AG. Alle Rechte vorbehalten. Weitergabe und Vervielfältigung dieser Publikation oder von Teilen daraus sind, zu welchem Zweck und in welcher Form auch immer, ohne die ausdrückliche schriftliche Genehmigung durch SAP AG nicht gestattet. In dieser Publikation enthaltene Informationen können ohne vorherige Ankündigung geändert werden. Google App Engine, Google Apps, Google Checkout, Google Data API, Google Maps, Google Mobile Ads, Google Mobile Updater, Google Mobile, Google Store, Google Sync, Google Updater, Google Voice, Google Mail, Gmail, YouTube, Dalvik und Android sind Marken oder eingetragene Marken von Google Inc. Die von SAP AG oder deren Vertriebsfirmen angebotenen Softwareprodukte können Softwarekomponenten auch anderer Softwarehersteller enthalten. INTERMEC ist eine eingetragene Marke der Intermec Technologies Corporation. Microsoft, Windows, Excel, Outlook, und PowerPoint sind eingetragene Marken der Microsoft Corporation. IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, z10, z/vm, z/os, OS/390, zenterprise, PowerVM, Power Architecture, Power Systems, POWER7, POWER6+, POWER6, POWER, PowerHA, purescale, PowerPC, BladeCenter, System Storage, Storwize, XIV, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, AIX, Intelligent Miner, WebSphere, Tivoli, Informix und Smarter Planet sind Marken oder eingetragene Marken der IBM Corporation. Linux ist eine eingetragene Marke von Linus Torvalds in den USA und anderen Ländern. Adobe, das Adobe-Logo, Acrobat, PostScript und Reader sind Marken oder eingetragene Marken von Adobe Systems Incorporated in den USA und/oder anderen Ländern. Oracle und Java sind eingetragene Marken von Oracle und/oder ihrer Tochtergesellschaften. UNIX, X/Open, OSF/1 und Motif sind eingetragene Marken der Open Group. Wi-Fi ist eine eingetragene Marke der Wi-Fi Alliance. Bluetooth ist eine eingetragene Marke von Bluetooth SIG Inc. Motorola ist eine eingetragene Marke von Motorola Trademark Holdings, LLC. Computop ist eine eingetragene Marke der Computop Wirtschaftsinformatik GmbH. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, SAP HANA und weitere im Text erwähnte SAP-Produkte und Dienstleistungen sowie die entsprechenden Logos sind Marken oder eingetragene Marken der SAP AG in Deutschland und anderen Ländern. Business Objects und das Business-Objects-Logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius und andere im Text erwähnte Business-Objects-Produkte und Dienstleistungen sowie die entsprechenden Logos sind Marken oder eingetragene Marken der Business Objects Software Ltd. Business Objects ist ein Unternehmen der SAP AG. Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame und MultiWin sind Marken oder eingetragene Marken von Citrix Systems, Inc. Sybase und Adaptive Server, ianywhere, Sybase 365, SQL Anywhere und weitere im Text erwähnte SybaseProdukte und -Dienstleistungen sowie die entsprechenden Logos sind Marken oder eingetragene Marken der Sybase Inc. Sybase ist ein Unternehmen der SAP AG. HTML, XML, XHTML und W3C sind Marken oder eingetragene Marken des W3C, World Wide Web Consortium, Massachusetts Institute of Technology. Crossgate, m@gic EDDY, B2B 360, B2B 360 Services sind eingetragene Marken der Crossgate AG in Deutschland und anderen Ländern. Crossgate ist ein Unternehmen der SAP AG. Apple, App Store, ibooks, ipad, iphone, iphoto, ipod, itunes, Multi-Touch, Objective-C, Retina, Safari, Siri und Xcode sind Marken oder eingetragene Marken der Apple Inc. Alle anderen Namen von Produkten und Dienstleistungen sind Marken der jeweiligen Firmen. Die Angaben im Text sind unverbindlich und dienen lediglich zu Informationszwecken. Produkte können länderspezifische Unterschiede aufweisen. IOS ist eine eingetragene Marke von Cisco Systems Inc. RIM, BlackBerry, BBM, BlackBerry Curve, BlackBerry Bold, BlackBerry Pearl, BlackBerry Torch, BlackBerry Storm, BlackBerry Storm2, BlackBerry PlayBook und BlackBerry App World sind Marken oder eingetragene Marken von Research in Motion Limited. Die in dieser Publikation enthaltene Information ist Eigentum der SAP. Weitergabe und Vervielfältigung dieser Publikation oder von Teilen daraus sind, zu welchem Zweck und in welcher Form auch immer, nur mit ausdrücklicher schriftlicher Genehmigung durch SAP AG gestattet. 23