Ticket2000 2011 No responsibility is taken for the correctness of this information Any Questions? Our customer service representatives will be glad to help you: Customer service hotline 0 180 3/50 40 30 (0.09 Euro/minute when calling via German land line, mobil phone max. 0.42 Euro/minute) Online journey planner: www.vrr.de Mobile journey planner: wap.vrr.de or pda.vrr.de Ticket2000 The Transferable Monthly Ticket With Many Extras We wish you a pleasant journey your Verkehrsverbund Rhein-Ruhr effective: January 2011
2 3 On The Go Every Day With Your Premium Ticket Ticket2000 is the ticket for everyone who wants to be on the go without limits every day: K Valid for unlimited trips within your chosen ticket validity area. K Unlimited travel in the entire VRR area (see pages 6/7) Mondays through Fridays after 7 p.m., all day at the weekends and official holidays as well as December 24th and December 31st. K Take along an adult and up to 3 children under 15 years of age at no extra charge during the times listed above. K Bring a bicycle along for free in the ticket s validity area. K You have the choice of either a transferable or a nontransferable ticket (photo identification required). K Mobility Guarantee up to 30 Euros (refer to page 8) For late risers: Ticket2000 as a 9 o clock Ticket K Not valid before 9 a.m. Mondays through Fridays. K Offers the same features as the Ticket2000. Cheaper By The Dozen: Ticket2000 As An Annual Subscription Both the Ticket2000 and the 9 o clock Ticket2000 are available as an affordable annual subscription. Not only will you save time and money, but you will also enjoy many other advantages: K Subscribers receive their ticket as an electronic chip card. K Easy ticket alterations have your price level, tariff zone or ticket type changed right in your customer service centre (KundenCenter). K Quick replacement of lost or stolen cards for a nominal fee. K Subscribers also receive regular mailings from their transport company with attractive recreational and cultural offers. K On top of that, subscribers will also receive the recreational guide FreizeitLust twice a year and the e-mail newsletter FreizeitLust-Online once a month at no extra charge. Have you decided on an annual subscription? Just fill out the enclosed subscription form and mail it to your transport company. You will find the correct address on pages 10/11. If you have any further questions, the customer service representatives at your transport company s customer service centre (KundenCenter) will be happy to help. Tip: With an annual subscription you save 13.54 Euros a month in price level B. In price level D the savings is 20.80 Euros.
4 5 Monthly Prices Ticket2000 (all prices listed in Euros) Ticket Price Level A1 A2 B C D Ticket2000 64.75 66.75 95.55 121.15 146.80 subscription 55.57 57.29 82.01 103.98 126.00 monthly savings 9.18 9.46 13.54 17.17 20.80 T2000 9 o clock 47.55 48.85 71.70 89.80 109.25 subscription 40.81 41.93 61.54 77.08 93.77 monthly savings 6.74 6.92 10.16 12.72 15.48 ZusatzTicket (Upgrade Ticket) A ZusatzTicket is valid for one person and one trip and allows you to upgrade your Ticket1000 in the following ways: K Trips outside of your Ticket2000 s validity area (also for each bicycle and each person that you bring along) K First class travel in regional trains 1. Klasse (first class) You would like to travel in more comfort? Purchase an upgrade ticket and travel first class. 1. Klasse-Tickets (First Class Ticket) (all prices listed in Euros) first class single fare (ZusatzTicket) 2.60 first class travel for one month 46.30 first class travel for one month with subscription 39.74 IC/EC Would you like to travel with the faster trains? If so, you can purchase the appropriate upgrade ticket at all DB (Deutsche Bahn) ticket counters. IC/EC monthly upgrade (all prices listed in Euros) C/EC monthly upgrade 60,60* IC/EC monthly upgrade with subscription 51,40* *prices subject to change after December 31st, 2011 K A one-way trip between Kaldenkirchen and Venlo (Netherlands) K Travel with the Casino Bus (Hohensyburg) ZusatzTickets (Upgrade Tickets) (all prices listed in Euros) For All Price Levels Upgrade Ticket 2.60 Upgrade Ticket 4-Pack 10.40 Please remember to stamp your Zusatz Tickets (Upgrade Ticket) at the beginning of your trip! Tip: You can find more information regarding fares and arrival and departure schedules at your transport company s customer service centre (KundenCenter).
6 7 Travelling With VRR: The Price Levels Price Level A Valid for trips within one city Price Level B The ticket normally needed to travel to your neighbouring cities. Verkehrsgemeinschaft Münsterland (VGM) more information at www.muensterland-tarif.de Price Level C Usually for travelling between two neighbouring central tariff zones and to the adjacent tariff zones Price Level D Tickets in price level D are valid throughout the entire VRR area 9292ov (Niederlande) more information at www.9292ov.nl 20 Nettetal/ Brüggen 30 Schwalmtal / Niederkrüchten 70 Wegberg Aachener Verkehrsverbund (AVV) more information at www.avv.de Verkehrsgemeinschaft Niederrhein (VGN) Mehr Infos unter www.vgn-online.de 01 Kerken/ Wachtendonk 21 Kempen/ Grefrath/ Tönisvorst 31 Viersen 41 Willich 32 Krefeld 51 Korschenbroich 50 Mönchengladbach 72 Jüchen 22 Moers 42 Meerbusch 61 Grevenbroich 23 Duisburg Nord 33 Duisburg Mitte/Süd 52 Neuss/ Kaarst 63 Rommerskirchen 13 Dinslaken 24 Oberhausen 05 Dorsten 25 Bottrop/ Gladbeck 34 Mülheim/ Ruhr 06 Haltern 45 Essen VRR Süd 46 44 Ratingen/ Heiligenhaus 54 43 Mettmann/ Düsseldorf Wülfrath Mitte/Nord 62 Dormagen 53 Düsseldorf Süd 64 Erkrath/ Haan/ Hilden 74 Solingen 73 Langenfeld/ Monheim 35 Essen Mitte/Nord 15 Marl 17 Recklinghausen/ Herten 28 Hattingen/ 55 Sprockhövel Velbert 67 Schwelm/ Ennepetal/ 65 Wuppertal West 08 18 Olfen Oer-Erkenschwick/Datteln 27 Herne 37 Dortmund Mitte/West 36 Bochum 66 Wuppertal Ost 75 Remscheid 26 Gelsenkirchen Castrop- Rauxel 29 Waltrop 47 Witten/ Wetter/ Herdecke Gevelsberg/ Breckerfeld Verkehrsverbund Rhein-Sieg (VRS) more information at www.vrsinfo.de 2190 Lünen 38 Dortmund Ost 58 Hagen 2150 Schwerte 2400 Bergkamen Verkehrsgemeinschaft Ruhr-Lippe (VRL) more information at www.ruhr-lippe-tarif.de 2390 Kamen 2490 Unna 2480 Holzwickede VRR tariff valid on all lines in VRR-VRL passage only VRR tariff only valid on certain lines
8 9 We Get You There: The Mobility Guarantee Traffic jams, parking offenders, breakdown or malfunction of vehicles or equipment these can all be reasons for delays. We still guarantee you mobility. The Mobility Guarantee allows you to take a taxi or a train that would require an upgrade ticket (IC/EC or ICE) to your destination. We will refund the cost to you if: K your preferred means of transportation departs more than 20 minutes later than scheduled in the timetable and K no other obvious means of transportation to your destination such as bus or tram is available. We will reimburse you the cost up to 30 Euros. You only need submit a request for a refund. The necessary forms are available from all transport companies or for download on the internet. No refund will be issued if the delay is caused by strike activity, an act of nature or terrorism (for example an environmental catastrophe, bomb threat etc.). Online Or With Your Mobile: The Journey Planner Looking to go somewhere? To find out the best way to get to your destination, try the online journey planner available on the VRR web site at www. vrr.de/en. On the German site you ll also find maps for every stop in the VRR area as well as route maps for all VRR cities. You can also access the journey planner with your WAPenabled mobile phone. (Please refer to your mobile phone s instruction manual to find out how to set your phone up for WAP services.) Here s how it works: K Enter the journey planner s WAP address manually: wap.vrr.de. K Or have us set your phone up for a nominal fee: simply send a text message to 82005 and save the download link to your mobile phone. Click on the link, and you re done. Most transport companies also offer up to the minute timetable information online (see pages 10/11). Tip: Other people included on your ticket are also entitled to the Mobility Guarantee. More information and a request for a refund can be found in the German language brochure Die Mobilitätsgarantie.
10 11 Your VRR Contacts: ABELLIO Rail NRW GmbH Eckeseyer Str. 110 58089 Hagen www.abellio-rail-nrw.de ph. 0 180 3/22 45 67 (0.09 Euro/minute Bahnen der Stadt Monheim GmbH Daimlerstr. 10 a 40789 Monheim www.bahnen-monheim.de ph. 0 21 73/9 57 40 Bochum-Gelsenkirchener Straßenbahnen AG Universitätsstr. 58 44789 Bochum BVR Busverkehr Rheinland GmbH KC Martinusstr. 36 41564 Kaarst ph. 0 21 31/5 12 96-13/-17 KC Friedrichstr. 259 42551 Velbert ph. 0 20 51/91 98-19/-22 www.bvr-online.de DB Regio NRW GmbH Verkehrsbetrieb S-Bahn Rhein-Ruhr Hollestr. 3 45127 Essen www.bahn.de/nrw ph. 0 180 3/464 006 (0.09 Euro/minute DSW21 (Dortmunder Stadtwerke AG) Deggingstr. 40 44141 Dortmund Duisburger Verkehrsgesellschaft AG Bungertstr. 27 47053 Duisburg www.dvg-duisburg.de ph. 02 03/604 4555 Essener Verkehrs-AG Zweigertstr. 34 45130 Essen www.evag.de ph. 02 01/8 26-12 34 Hagener Straßenbahn AG Am Pfannenofen 5 58097 Hagen www.strassenbahn-hagen.de ph. 0 180 3/50 40 30 (0.09 Euro/minute Keolis Deutschland GmbH & Co. KG Niederlassung eurobahn Unionstr. 3 59067 Hamm www.eurobahn.de ph. 0 180 2/9 27 37 27 (0.06 Euro/minute Mülheimer VerkehrsGesellschaft mbh Duisburger Str. 78 45479 Mülheim an der Ruhr www.mhvg.de ph. 02 08/4 51 14 51 Niederrheinische Verkehrsbetriebe AG Homberger Str. 113 47441 Moers www.niag-online.de ph. 0 180 3/50 40 30 (0.09 Euro/minute NVV AG Rheinstr. 70 41065 Mönchengladbach www.nvv-ag.de ph. 0 180 3/50 40 30 (0.09 Euro/minute Niederrheinwerke Viersen mobil GmbH Rektoratstr. 18 41747 Viersen www.niederrheinwerke.de ph. 0 21 62/37 13 81 NordWestBahn GmbH Alte Poststr. 9 49074 Osnabrück www.nordwestbahn.de ph. 0 180 5/60 01 61 (14 ct/min. when calling via German land line, mobil phone max. 42 ct/min.) Prignitzer Eisenbahn GmbH Pritzwalker Straße 8 16949 Putlitz www.prignitzer-eisenbahn.de ph. 03395/30 99 48 48 Regiobahn Fahrbetriebsgesellschaft mbh An der Regiobahn 15 40822 Mettmann www.regio-bahn.de ph. 0 21 04/305-400 Rheinbahn AG Hansaallee 1 40549 Düsseldorf www.rheinbahn.de ph. 0 180 3/50 40 30 (0.09 Euro/minute StadtBus Dormagen GmbH Kirschfeld 8 41542 Dormagen www.stadtbus-dormagen.de ph. 0 21 33/1 94 49 Stadtwerke Neuss GmbH Moselstr. 25 27 41464 Neuss www.stadtwerke-neuss.de Tel. 0 180 3/50 40 30 (0.09 Euro/minute Stadtwerke Oberhausen AG Max-Eyth-Str. 62 46149 Oberhausen www.stoag.de ph. 0 180 3/50 40 30 (0.09 Euro/minute Stadtwerke Remscheid GmbH Neuenkamper Str. 81 87 42855 Remscheid www.stadtwerke-remscheid.de ph. 0 21 91/16 43 43 Stadtwerke Solingen GmbH Verkehrsbetrieb Weidenstr. 10 42655 Solingen www.sobus.net ph. 02 12/2 95-22 22 Straßenbahn Herne Castrop-Rauxel GmbH An der Linde 41 44627 Herne SWK MOBIL GmbH St.-Töniser Str. 124 47804 Krefeld www.swk.de ph. 0 180 3/50 40 30 (0.09 Euro/minute Verkehrsgesellschaft der Stadt Velbert mbh Thomasstr. 1 42551 Velbert ph. 0 20 51/9 55-2 18 Verkehrsgesellschaft Ennepe-Ruhr mbh Wuppermannshof 7 58256 Ennepetal www.ver-kehr.de ph. 0 180 3/50 40 30 (0.09 Euro/minute Vestische Straßenbahnen GmbH Westerholter Str. 550 45701 Herten WSW mobil GmbH Bromberger Str. 39 41 42281 Wuppertal www.wsw-online.de ph. 02 02/5 69 52 00 Verkehrsverbund Rhein-Ruhr Augustastr. 1 45879 Gelsenkirchen www.vrr.de ph. 0 180 3/50 40 34 (0.09 Euro/minute