Now you can buy your tickets directly from the VRR app!

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1 Any questions? Our customer service representatives will be happy to help you: Customer service hotline / (0.20 /call when calling via a German land line; mobile phone max Euro/call) Online Timetable Information Mobile Timetable Information VRR app Verkehrsverbund Rhein-Ruhr Augustastraße Gelsenkirchen Your Verkehrsverbund Rhein-Ruhr wishes you a pleasant journey! Now you can buy your tickets directly from the VRR app! As of: January 2017

2 2017 Subscription application in this brochure Unlimited mobility with the Ticket2000 and Ticket1000

3 Ticket2000 und Ticket1000 Tickets are available as a subscription or as monthly passes. Ticket features Around the clock in the selected zone of validity or starting from 9 a.m. Optionally transferable Take your bike with you any time of day or night Ticket2000 Ticket1000 The Ticket1000 is a personal ticket and only valid with a photo ID. Price categories A1 A2 Monthly pass** 76,40 80,40 Subscription pass 67,17 70,69 Subscription savings per month/year*** 9,23/110,76 9,71/116,52 9 o clock monthly pass** 56,85 59,55 9 o clock subscription pass 49,98 52,36 Subscription savings per month/year*** 6,87/82,44 7,19/86,28 Price categories A1 A2 Monthly pass** 67,85 71,65 Subscription pass 59,65 62,99 Subscription savings per month/year*** 8,20/98,40 8,66/103,92 9 o clock monthly pass** 50,25 53,00 9 o clock subscription pass 44,18 46,60 Subscription savings per month/year*** 6,07/72,84 6,40/76,80 2 ** Available online as a 30 day ticket with a flexible starting time. *** Average value based on the price for a Ticket2000/Ticket1000 as a yearly subscription.

4 Extras M F after 7 p.m. All day long on weekends and holidays* 1 adult Ride for free 3 children (6 14 years) Valid throughout the transport association network Mobility guarantee between 5 a.m. and 8 p.m. up to 25; between 8 p.m. and 5 a.m. up to 50 Around the clock up to 50 The Ticket2000 is available as a personal or transferable ticket. *until 3 a.m. of the following day A3 B C D 83,00 117,15 151,25 194,50 72,97 103,00 132,98 171,00 10,03/120,36 14,15/169,80 18,27/219,24 23,50/282,00 61,40 88,70 113,25 146,70 53,98 77,99 99,57 128,98 7,42/89,04 10,71/128,52 13,68/164,16 17,72/212,64 A3 B C D 74,30 107,40 142,30 181,30 65,32 94,43 125,11 159,40 8,98/107,76 12,97/155,64 17,19/206,28 21,90/262,80 54,75 79,35 104,65 135,10 48,14 69,76 92,01 118,78 6,61/79,32 9,59/115,08 12,64/151,68 16,32/195,84 Overview of cities with price categories A1 A3, see pages 8 9 Prices in euro 3

5 Why you can only benefit from a subscription ticket: lower price compared to the monthly ticket no forgetting the monthly token exchange and you don't need to make your way to the customer service centre thanks to the eticket (chip card) every month it is possible to change the price level at short notice free of charge uncomplicated and quick replacement of lost cards for a small processing charge upon presentation of your identity card attractive offers and discounts for leisure and cultural offerings twice a year as part of AboLust, the book of vouchers exclusively for subscribers the subscription can be cancelled during the year up to 6 weeks before the end of the month the only charge is the difference to the standard monthly ticket in the first year of subscription Tip: Don t forget your identity card when submitting the application or collecting your chip card from the customer service centre! 4

6 In the case of delay: The Mobility Guarantee Disruption to operations, vehicle and equipment malfunctions, traffic congestion, illegal parking and similar incidents can lead to delays to buses, trains and trams. Nevertheless, we guarantee your mobility. Our mobility guarantee enables you to take a taxi or train for which a surcharge has to be paid (IC/EC or ICE) to your destination. We will refund the additional costs to you throughout the day up to an amount of 50 if the means of transport chosen by you leaves your stop more than 20 minutes later than originally shown on the timetable and there is no obvious alternative bus or rail route to your destination. The mobility guarantee does not apply to delays resulting from strikes, bad weather, forces of nature or bomb threats. You only need to submit an application for reimbursement of the costs. The corresponding form is available from your transport company or on the Internet. Tip: Not only you benefit from the mobility guarantee, but also everyone who travels with you on your ticket! 5

7 VRR price categories Price Category A Price Category A is generally valid for journeys within a city: A1 in smaller cities and towns A2 in eleven larger cities with good public transport networks A3 in five large cities with particularly dense and high-quality local transport service 03 Wesel Example Price Category A1 Wesel Price Category B With Price Category B, you can generally reach neighbouring cities and often much farther. 21 Kempen/ Grefrath/ Tönisvorst 32 Krefeld 31 Viersen 41 Willich 42 Meerbusch 50 Mönchengladbach 51 Korschenbroich 52 Neuss/ Kaarst Example Price Category B with central fare area Willich and bordering fare areas 6

8 Price Category C Price Category C covers moderate travel distances: It is valid in two neighbouring central fare areas (corresponding to a city or several smaller cities and districts) and generally in all bordering fare areas sometimes even farther. 44 Ratingen/ Heiligenhaus 35 Essen Mitte/Nord 36 Bochum 45 Essen Süd Mettmann/ Wülfrath 55 Velbert 65 Wuppertal West Hattingen/ Sprockhövel 66 Wuppertal Ost 47 Witten/ Wetter/ Herdecke 67 Schwelm/ Ennepetal/ Gevelsberg/ Breckerfeld Example Price Category C with the central fare areas Velbert and Hattingen/Sprockhövel and bordering fare areas Price Category D Price Category D is valid throughout the entire transport association network. Got any questions about our price levels? Our staff in the Customer Center are happy to help you or find more information online at: 7

9 8 70 Wegberg 60 Nijmegen/ Groesbeek 57 Arnhem* 87 Zevenaar/ Duiven/ Westervoort* 59 Millingen a. d. Rijn 07 s-heerenberg 7440 Isselburg 7670 Bocholt 76 Bor 76 Rae 69 Venlo 30 Schwalmtal/ Niederkrüchten 31 Viersen 41 Willich 50 Mönchengladbach 51 Korschenbroich 52 Neuss/ Kaarst 61 Grevenbroich 63 Rommerskirchen 62 Dormagen 5 Düss S 72 Jüchen 42 Meerbusch 43 Düsseldorf Mitte/Nord H 03 Wesel 16 Alpen 84 Sonsbeck 85 Kevelaer 77 Uedem 83 Xanten 88 Hamminkeln 79 Rees 78 Kalkar 82 Bedburg-Hau 86 Goch/ Weeze 81 Kranenburg 71 Emmerich 80 Kleve 04 Geldern/ Issum 22 Moers 01 Kerken/ Wachtendonk 10 Straelen 02 Kamp- Lintfort 12 Rheinberg 14 Schermb Hünx 13 Dinslaken/ Voerde O h 23 Duisburg Nord 33 Duisburg Mitte/Süd 32 Krefeld 21 Kempen/ Grefrath/ Tönisvorst 20 Nettetal/ Brüggen 11 Neukirchen- Vluyn/ Rheurdt 7660 Rhede VRR fare valid only on certain lines and only for through-transit. VRR fare valid on all lines, but only for through-transit. KombiTickets are not valid. 0 gen/ beek 7 em* 87 Zevenaar/ Duiven/ Westervoort* 07 s-heerenberg 7440 Isselburg 7670 Bocholt 7650 Borken 7590 Heiden 7580 Reken 7690 Raesfeld 69 Venlo 0 Ha 34 Mülheim/ Ruhr 45 Essen Süd H S 30 Schwalmtal/ 31 Viersen 41 Willich Meerbusch 43 Düsseldorf Mitte/Nord 44 Ratingen/ Heiligenhaus 55 Velbert 65 Wuppertal West 54 Mettmann/ Wülfrath Gelsenkirchen 35 Essen Mitte/Nord 17 Recklingh Hert 15 Marl 03 Wesel 16 Alpen 84 Sonsbeck 85 Kevelaer 77 Uedem 83 Xanten 88 Hamminkeln 79 Rees 78 Kalkar 82 Bedburg-Hau 86 Goch/ Weeze 81 Kranenburg 71 Emmerich 80 Kleve 04 Geldern/ Issum 22 Moers 01 Kerken/ Wachtendonk 10 Straelen 02 Kamp- Lintfort 12 Rheinberg 14 Schermbeck/ Hünxe 13 Dinslaken/ Voerde 05 Dorsten 25 Bottrop/ Gladbeck 24 Oberhausen 23 Duisburg Nord 33 Duisburg Mitte/Süd 32 Krefeld 21 Kempen/ Grefrath/ Tönisvorst 20 Nettetal/ Brüggen 11 Neukirchen- Vluyn/ Rheurdt 7660 Rhede

10 VRR-Tarif gilt nur auf bes Linien und nur im Übe VRR-Tarif gilt auf allen Linien nur im Übergan KombiTickets gelten n VRR-Tarif gilt auf allen Linien nur im Übergan Preisstufe D Mit Inbetriebnahme de The transport network area Price Category A1 Price Category A2 * Price Category A3 50 ken 7590 Heiden 7580 Reken Holzwickede 90 sfeld 2150 Schwerte 06 Haltern eck/ e 34 Mülheim/ 58 Hagen Ruhr 44 Ratingen/ eiligenhaus 3 eldorf üd 2190 Lünen 47 Witten/ Wetter/ Herdecke 05 Dorsten Bottrop/ Dortmund mund Gladbeck Ost /West 24 berausen 34 Mülheim/ Ruhr 22 Moers Vluyn/ Rheurdt Kerken/ Wachtendonk 45 Essen Süd Essen Süd Olfen Oer-Erkenschwick/Datteln Hattingen/ 55 Sprockhövel Velbert 67 Schwelm/ Ennepetal/ 54 Gevelsberg/ Mettmann/ 66 Breckerfeld Wülfrath 65 Wuppertal Wuppertal West Ost 64 Erkrath/ Haan/ 75 Hilden 74 Remscheid Solingen 33 Duisburg Mitte/Süd 58 Hagen 73 Langenfeld/ Monheim BergkamenMarl 55 Velbert 67 Hattingen/ Sprockhövel KamenRecklinghausen/ Herten Holzwickede Schwerte Essen Mitte/Nord 32 Krefeld 44 Ratingen/ Heiligenhaus 21 Kempen/ Grefrath/ Tönisvorst Schwelm/ Ennepetal/ Gevelsberg/ Breckerfeld 42 Meerbusch 66 Wuppertal Ost 54 Mettmann/ Wülfrath 65 Wuppertal West 43 Düsseldorf Mitte/Nord 41 Willich 31 Viersen 75 Remscheid 27 Herne 36 Bochum 64 Erkrath/ Haan/ Hilden Düsseldorf Süd 52 Neuss/ Kaarst 51 Korschenbroich Solingen 50 Mönchengladbach Unna Gelsenkirchen Castrop- Rauxel * 29 Waltrop 47 Witten/ Wetter/ Herdecke 73 Langenfeld/ Monheim 37 Dortmund Mitte/West 2190 Lünen 38 Dortmund Ost 2150 Schwerte 2400 Bergkamen 2390 Kamen 2490 Unna VRR-Tarif gilt nur auf bestimmten 2480 Holzwickede Linien und nur im Übergang. VRR-Tarif 58gilt auf allen Hagen Linien nur im Übergang. KombiTickets gelten nicht. 62 Dormagen VRR-Tarif gilt auf allen Linien nur im Übergang. 63 Rommerskirchen 61 Grevenbroich Preisstufe D 72 Jüchen Mit Inbetriebnahme der Linie RE19 Straelen 69 Venlo 20 Nettetal/ Brüggen 30 Schwalmtal/ Niederkrüchten 70 Wegberg VRR fare valid on all lines, but only for through-transit. Price Category D *Beginning with the commencement of service on the line RE19 9

11 The ZusatzTicket expands the validity of your ticket (you need a ZusatzTicket for each additional person, trip or additional use). For the Ticket2000 Mondays to Fridays before 7 p.m.: Expansion of the area of validity to the entire transport association network or Bike transport for the persons included on the ticket or 1st class upgrade For transporting a bike in the expanded area of validity on workdays before 7 p.m., the ticket holder needs a second ZusatzTicket for the bike. For the Ticket1000 Expansion of the area of validity to the entire transport association network or Bike transport or 1st class upgrade ZusatzTickets ZusatzTicket 3,40 4-pack ZusatzTicket 12,20 1st class tickets and IC/EC monthly surcharges Price categories A/B C/D 1st class single journey (ZusatzTicket) 3,40 3,40 1st class monthly pass 45,45 80,90 1st class monthly subscription pass 39,96 71,13 Price categories A B/C D IC/EC monthly supplement* 64,80 66,70 68,60 IC/EC monthly supplement for subscriptions* 55,00 56,60 58,30 10 * Anticipated validity through 31 December Prices in euro

12 Buy your ZusatzTicket with ease using our app! Online ticket information Do you often travel by bus and train and are looking for the best ticket for your needs? How much does a Ticket2000 cost? Our online ticket information system has the answers to these questions at under Tickets. There you can enter a starting point and a destination and you will be provided with a suitable ticket recommendation. Our app Do you use an iphone or Android smartphone? Then download the VRR app or the app for your transport company now. The app features a modern design and is intuitive to use. Simply enter a starting point and a destination and you will receive travel itinerary information as well as the option to purchase your ticket directly from the app s Ticket Shop. The app also has many practical features and functions. You can customize the app to your personal needs by saving favourites and by personalizing icons and photos. Find out about any travel advisories via push alerts on your smartphone. In addition, any tickets that you frequently purchase can be saved in the Ticket Shop so that they are quickly available when you need them. The new fare check feature is also quite practical. When you save the data for your season pass into the app, you will be automatically informed whether you need an additional ticket for a specific bus or train journey when searching for connections. 11

13 Bicycle transport In general, the transport company will gladly transport your bicycle as well. However, in the interests of all passengers, this may depend on the time of day, the volume of passengers and the space available. Please familiarise yourself in advance with the applicable carry-on regulations of your transport company. Trips beyond the local transport network The NRW EinfachWeiterTicket It is a flat-rate add-on ticket for holders of timed passes Is valid for holders of timed passes within the VRR, VRS and AVV areas Extends the valid timed passes for trips from VRR into VRS and AVV and vice versa EinfachWeiterTicket Adult 2nd class 6,40 EinfachWeiterTicket Child 2nd class 3,20 EinfachWeiterTicket Adult 1st class 9,60 EinfachWeiterTicket Child 1st class 4,80 Prices in euro For more information, go to: 12

14 Always a Winner: Ticket2000 and Ticket1000 Have we aroused your curiosity? Do you also want to be mobile round-the-clock and enjoy the numerous extras available to subscribers? Then Ticket2000 is "just the ticket" for you. Should you no longer require your ticket, it is only necessary to send an informal written cancellation up to 6 weeks before the end of the month. General rule: If you cancel your ticket in the current year you do not pay any more than the standard price of a monthly ticket. So what are you waiting for? Simply fill out the attached order form and hand it into your customer service centre. Then you can also soon enjoy: Subscription terms & conditions You may view the complete subscription terms & conditions as well as our conditions of transport and fare conditions in the Customer Center or online at 13