ListofPublications Prof.Dr.DianaIngenhoff CompleteListofPublicationsavailableonline: www.unifr.ch/mukw/ingenhoff UniversityofFribourg FacultyforEconomicsandSocialSciences Dep.MediaandCommunicationResearch Bd.dePérolles90 CH1700Fribourg,Switzerland Phone +41(26)300S8383 Fax +41(26)300S9762 Maildiana.ingenhoff@unifr.ch 1.Peer<reviewedarticles(originalpublications) Helmig,B./Spraul,K./Ingenhoff,D.(2013):UnderPositivePressure:HowStakeholderPressure AffectsCorporateSocialResponsibilityImplementation.In:Business'&'Society'(onlinefirst:DOI 10.1177/0007650313477841).[RelevantforapplyingSEMSModellingonCSRresearch] Ingenhoff,D./Ruehl,C.(2013):InternationalPublicRelations:AsynopsisofGermanSspeakingand AngloSAmericanresearchapproaches.In:SComS'(Studies'in'Communication'Sciences),Vol.13 (1),pp.3S14.[RelevantforstructuringthestateofartoninternationalPRandpublicdiplomacy] Editorofthespecialissueon Competingidentities,emergingalliances,andpublicrelationsof nations.in:public'relations'review,2012,vol.38(5),pp.807s938(togetherwithprof.david McKieandProf.AnneGregory).[RelevantforPRofnations/countriesandcountryimages] McKie,D./Gregory,A./Ingenhoff,D.(2012).Overviewofthe stateofthefield.in:public'relations' Review,Vol38(5),pp.807S809. Lepori,B./Probst,C./Ingenhoff,D.(2012):ProfilestattRankings.EinVorschlagzurDarstellungvon AktivitäteninstitutionellerEinheitenderKommunikationswissenschaft.In:Medien;'und' Kommunikationswissenschaft,Vol.60(1),pp.80S101. 1
Ingenhoff,D./Kölling,A.M.(2012):GovernanceandCorporateSocialResponsibilityofMedia Organizations:AnInternationalComparison.In:Business'Ethics:'A'European'Review,Vol.21(2), pp.154s167.' Probst,C./Lepori,B./Ingenhoff,D.(2011):Profilesandbeyond:constructingconsensuson measuringresearchoutputincommunicationsciencesin:research'evaluation,vol.20(1),pp. 73S88. Ingenhoff,D./Sommer,K.(2011):CorporateSocialResponsibilityCommunication:AMultiSmethod ApproachonStakeholderExpectationsandManagers'Intentions.In:The'Journal'of'Corporate' Citizenship,Vol.42,pp.73S91. Probst,C./Lepori,B./Ingenhoff,D.(2010):MehrdimensionaleProfilevonForschungsgruppen:Ein VorschlagfürdieErhebungvonForschungsleistunginderKommunikationswissenschaft.In: Qualität'in'der'Wissenschaft.'Zeitschrift'für'Qualitätsentwicklung'in'Forschung,'Studium'und' Administration,Vol.4,pp.98S105. Thiessen,A./Ingenhoff,D.(2011):SafeguardingReputationthroughStrategic,Integratedand SituationalCrisisCommunicationManagement:DevelopmentoftheIntegrativeModelofCrisis Communication.In:Corporate'Communications:'An'International'Journal,Vol.16(1),pp.8S26. [Relevantforapplyingtheconstructofreputationtocrisiscommunication] Sommer,K./Einwiller,S./Ingenhoff,D./Winistörfer,N.(2010):Wirtschaftsberichterstattungim RundfunkderSchweiz UnterschiedezwischendenSprachregionen.In:SComS'(Studies'in' Communication'Sciences),Vol.10(2),pp.27S50. Ingenhoff,D./Kölling,M.(2010):WebSitesasaDialogicToolforCharitableFundraisingNPOs an InternationalComparison.In:International'Journal'of'Strategic'Communication,Vol.4(3),pp. 171S188. Thiessen,A./Ingenhoff,D.(2010):TheRelationshipbetweenJournalismandPublicRelationsin Crises:AStudyonCrisisCommunicationofGermanysLeadingNewspapersandCompanies.In: SComS'(Studies'in'Communication'Sciences),Vol.10(1),pp.153S180. Ingenhoff,D./Sommer,K.(2010):TrustinCompaniesandinCEOs:AComparativeStudyoftheMain Influences.In:Journal'of'Business'Ethics,'Vol.95,pp.339S355. Ingenhoff,D./Fuhrer,T.(2010):PositioningandDifferentiationbyUsingBrandPersonality Attributes:DoMissionandVisionStatementsContributetoBuildingaUniqueCorporate Identity?In:Corporate'Communications:'An'International'Journal,'Vol.15(1),pp.83S101. Ingenhoff,D./Kölling,M.(2009):ThePotentialofWebSitesasaRelationshipBuildingToolfor CharitableFundraisingNPOs.In:Public'Relations'Review,Vol.35(1),pp.66S73. 2.Monographsandeditions Ingenhoff,D.(ed.)(2013):Internationale'PR;Forschung.Konstanz:UVKVerlagsgesellschaft.[Relevant fordiscussingthestateofartofinternationalprresearchandnationimages] 2
GanzSBlättler,U./Ingenhoff,D.(eds.)(2013):Mankannnichtnichtunterhalten.Beiträgezur Unterhaltungspublizistik.Berlinetal.:LIT. Ingenhoff,D./Meier,A.(eds.)(2012):Social'Media.'Praxis'der'Wirtschaftsinformatik(Heft287). Heidelberg:dpunkt.verlag. Ingenhoff,D.(2010):Organizational'Communication'and'Communication'Management'in'the'Media' Society:'Theoretical'Approaches'and'Empirical'Evidence.Habilitation.ThesisattheUniversityof St.Gallen,St.Gallen,Switzerland.April20,2010.[RelevantforoperationalizingbasicPRconstructs likeimage,reputationandtrustaswellastheirmeasurement] Ingenhoff,D.(2004):Corporate'Issues'Management'in'multinationalen'Unternehmen.'Eine'empirische' Studie'zu'organisationalen'Prozessen'und'Strukturen.Wiesbaden:VSVerlagfür Sozialwissenschaften. 3.Bookcontributions Ingenhoff,D./Bachmann,P.(2014):OrganisationskommunikationundPublicRelationsinder Kommunikationswissenschaft:ForschungsstandundPerspektivenzurparadigmatischen Integration.In:Karmasin,M/Rath,M./Thomaß,B.(eds.):Kommunikationswissenschaft'als' Integrationsdisziplin.Wiesbaden:VSVerlagfürSozialwissenschaften,pp.245S270.(inprint) Ingenhoff,D.(2013):ForschungsdesideratezurinternationalenPublicRelations.In:Ingenhoff,D. (ed.):internationale'pr;forschung.konstanz:uvkverlagsgesellschaft,pp.11s33. Bähni,A./Barth,E./Ingenhoff,D.(2013):DerEinflussvonKulturinderOnlineSKommunikationvon NGOs.In:Ingenhoff,D.(ed.):Internationale'PR;Forschung.Konstanz:UVKVerlagsgesellschaft,pp. 111S136. Ingenhoff,D./Lais,C./Zosso,J.(2013):LänderimagesunddieRollederKultur.In:Ingenhoff,D.(ed.): Internationale'PR;Forschung.Konstanz:UVKVerlagsgesellschaft,pp.183S206.[Relevantfor measuringcountryimagesviacontentanalysis] GanzSBlättler,U./Ingenhoff,D.(2013):Einleitung:ForscherundLehrer.Motivator.Türöffner.Erste SchritteinsLouistainment.In:GanzSBlättler,U./Ingenhoff,D.(eds.):Man'kann'nicht'nicht' unterhalten.'beiträge'zur'unterhaltungspublizistik.berlinetal.:lit,pp.15s20. Ingenhoff,D./Meys,B.(2012):OnlineSKampagnen.In:Zerfass,A./Pleil,T.(eds.):Handbuch'Online;PR.' Strategische'Kommunikation'im'Internet'und'Social'Web.Konstanz:UVKVerlagsgesellschaft,pp. 351S364. Ingenhoff,D./Kölling,M.(2010):InternetbasierteCSRSKommunikation.In:Raupp,J./Jarolimek, S./Schultz,F.(eds.):Handbuch'Corporate'Social'responsibility.'Kommunikationswissenschaftliche' Grundlagen'und'methodische'Zugänge.'Mit'Lexikon.Wiesbaden:VSVerlagfür Sozialwissenschaften,pp.480S498. Ingenhoff,D./Meier,A.(2010).WebplattformenzurCommunitySBildung.In:Heilmann,H.(ed.): Humane'Nutzung'der'Informationstechnologie.Heidelberg:AkademischeVerlagsgesellschaft,pp. 85S98. 3
Huck,S./Ingenhoff,D.(2010):PersonalisierunginderinternenKommunikation:Ergebnisseeiner ländervergleichendenanalysevonmitarbeiterzeitschriften.in:eisenegger,m./wehmeier,s. (eds.):personalisierung'der'organisationskommunikation.wiesbaden:vsverlagfür Sozialwissenschaften,pp.170S188. Ingenhoff,D./Bredl,M.(2010):IntegriertesReputationsmanagementsystemderTelekomAustria.In: Pfannenberg,J./Zerfass,A.(eds.):Wertschöpfung'durch'Kommunikation.'Kommunikations; Controlling'in'der'Unternehmenspraxis.'Wiesbaden:FrankfurterAllgemeineBuch,pp.239S250. Ingenhoff,D./Sommer,K.(2010):SpezifikationvonformativenundreflektivenKonstruktenund PfadmodellierungmittelsPartialLeastSquareszurMessungvonReputation.In:Woelke, J./Maurer,M./Jandura,O.(eds.):Forschungsmethoden'für'die'Markt;'und'Organisations; kommunikation.köln:herbertvonhalem,pp.246s288.[relevantforintroducingplsssemto measurereputationandimage] Ingenhoff,D./Schwarz,A.(2009):Sozialerwünschtoderentscheidungsrelevant:WelcheRollespielt diekommunikationvonsozialerverantwortungbeimaktienkauf?eineexperimentalstudie.in: Schmidt,S.J./Tropp,J.(eds.):Die'Moral'der'Unternehmenskommunikation';'Lohnt'es'sich,'gut'zu' sein?'köln:herbertvonhalem,pp.323 347. Ingenhoff,D.(2008):KommunikationsmanagementimCyberspace:DerEinsatzvonCorporateBlogs undblogsmonitoringinderunternehmenskommunikation.in:wehmeier,s./thimm,c.(eds.): Organisationskommunikation'online:'Grundlagen,'Praxis,'Empirie.FrankfurtamMain:PeterLang, pp.123s146. Einwiller,S./Ingenhoff,D.(2008):CorporateBrandingandIssuesManagement:Integratingtwo ConceptstoEnhanceCorporateReputation.In:Meckel,M.,Schmid,B.(eds.): Kommunikationsmanagement'im'Medienwandel.Wiesbaden:Gabler,pp.249S269. Röttger,U./Ingenhoff,D.(2008):Rollen,WorkflowsundIT WieBertelsmannundSwissReIssues Managementstrukturierenundorganisieren.In:Roselieb,F./Dreher,M.(eds.): Krisenmanagement'in'der'Praxis.Berlin:ErichSchmidt,pp.133S150. 4.Peer<reviewedpapersatnational/internationalconferences Ruehl,C./Ingenhoff,D.(2013).PublicRelationsimSocialWeb:Rezipientenerwartungenandas KommunikationsmanagementaufWeb2.0SAnwendungen.Jahrestagung'der'DGPuK;Fachgruppe' PR/Organisationskommunikation.'1.S2.November2013,Wolfsburg. Ruehl,C./Ingenhoff,D.(2013).:Publicrelationsinsocialmedia:Changingtheperspectivetowards stakeholderneeds.european'public'relations'education'and'research'association'annual' Congress'(EUPRERA)'Annual'Conference.Strategic'Public'Relations.'Public'Values'and'Cultural' Identity.'October3S5,2013,Barcelona.[Postersession] Buhmann,A./Ingenhoff,D.(2013).AdvancingtheCountryImageConstructfromaPublicRelations Perspective.European'Public'Relations'Education'and'Research'Association'Annual'Congress' (EUPRERA)'Annual'Conference.Strategic'Public'Relations.'Public'Values'and'Cultural'Identity.' October3S5,2013,Barcelona. 4
Bachmann,P./Ingenhoff,D.(2013).Theresponsibilitycommunicationofmediacorporations. Second'International'CSR'Communication'Conference.September18S20,2013,Aarhus,Denmark. [Paperaccepted] Buhmann,A./Ingenhoff,D.(2013).TheGlobalEconomicandFinancialCrisisandtheConstitution andeffectsofnationimages:thecaseofchinaandtheusa.'international'association'for'media' and'communication'research'[iamcr].june25s29,2013,dublin. Ruehl,C.H./Ingenhoff,D.(2013).SocialWebPR:StakeholderExpectationsinTimesofCrises. International'Association'for'Media'and'Communication'Research'[IAMCR].June25S29,2013, Dublin. Bachmann,P./Ingenhoff,D.(2013).CorporateSocialResponsibilityandMediaSocialResponsibility: AnInnovativeClassification'of'Corporate'Responsibility.'63rd'Annual'Conference'of'the' International'Communication'Association'(ICA).'June17S21,2013,London. Ingenhoff,D./Buhmann,A.(2012).MediatedDiscoursesonWaterScarcityandQuality.Panelleader attheeuropean'communication'conference'of'the'european'communication'research'and' Education'Association'(ECREA)'2012.October24S27,2012,Istanbul,Turkey. Ingenhoff,D./Suter,C./Buhmann,A.(2012).FramingWaterScarcityinDifferentLanguageRegions. AnAnalysisofSwissNewspapers.European'Communication'Conference'of'the'European' Communication'Research'and'Education'Association'(ECREA)'2012.October24S27,2012, Istanbul,Turkey. Bachmann,P./Ingenhoff.D.(2012).StrategicCommunicationof'DisembeddedResponsibilities':A newroleformultinationalcorporations?european'communication'conference'of'the'european' Communication'Research'and'Education'Association'(ECREA)'2012.'October24S27,2012, Istanbul,Turkey. Gregory,A./Toledano,M./McKie,D./Ingenhoff,D.(2012).Pathwaystothefuture:Learningfrom researchintonationalandtransnationaldimensionsofthecontemporaryprofession.european' Public'Relations'Education'and'Research'Association'Annual'Congress'(EUPRERA)'Annual' Conference.Researching'The'Changing'Profession'of'Public'Relations.'September20S22,2012, IstanbulUniversity,Turkey. Ingenhoff,D./Ruehl,C.(2012).InternationalComparativePRandCommunicationManagement Research.TheAdvancementoftheStateoftheArt.19th'BledCom'International'Public'Relations' Research'Symposium.July6S7,2012,LakeBled,Slovenia. Ingenhoff,D./Bachmann,P.(2012).CSRcommunication:reciprocalinfluencesbetween internationalbusinessandpolitics.barcelona'meeting'#2:'international'conference'on'social' EXPERIENCES.July3S4,2012,Barcelona. Ingenhoff,D./Ruehl,C.(2012).OrganizationalcommunicationofcontingencyPRmanagement s challengetolegitimizedecisionsindifferentmediaenvironments.barcelona'meeting'#2:' International'Conference'on'Social'EXPERIENCES.July3S4,2012,Barcelona Ingenhoff,D.(2011):OnCSRexpectationsandintentions:TheattitudeSbehaviourgap.First' International'CSR'Communication'Conference.October26S28,2011,Amsterdam. 5
Lepori,B./Ingenhoff,D./Probst,C./Bähni,A.(2011):Whatdetermineslaboratoryactivityprofiles? ResourceacquisitionandproductioncomplementaritiesinSwisscommunication sciences.enid/sti'science,'technology'and'innovation'indicators'conference'2011.september7s 9,2011,Rome. Ingenhoff,D.(2011):CultureandinternalcommunicationinSwitzerland.18th'BledCom' International'Public'Relations'Research'Symposium.July1S2,2011,LakeBled,Slovenia. Ingenhoff,D.(2011):ImaginingSwitzerland:PRandNationalImageConstruction.International'PR' 2011'Conference'on'Competing'Identities:'PR'in'the'2010s.June28S29,2011,Barcelona. Ingenhoff,D.(2011):LinkingMicroSandMacroSLevel:theAttitudeSBehaviorGapinResponsibility Communication.61th'Annual'Conference'of'the'International'Communication'Association'(ICA). May26S30,2011,Boston,MA. Thiessen,A./Ingenhoff,D.(2010):TheImpactofCrisisCommunicationStrategiesonaFunctional, SocialandEmotionalPerceptionofOrganizations.European'Public'Relations'Education'and' Research'Association'Annual'Congress'(EUPRERA)'Annual'Conference.'September23 24,2010, Jyväskylä,Finland. Thiessen,A./Ingenhoff,D.(2010):OrganisationalLegitimationinaCrisis.TheImpactof OrganizationalCrisisCommunicationonaMultilevelConstitutionofTrustworthinessand Reputation.26th'European'Group'for'Organizational'Studies'(EGOS)'Conference.June30SJuly3, 2010,Lisboa,Portugal. Ingenhoff,D.(2010):MaintainingReputationinTimesofCrisis:ATimeSeriesAnalysis.60th'Annual' Conference'of'the'International'Communication'Association'(ICA),June22S26,2010,Singapore. Thiessen,A./Ingenhoff,D.(2010):VeränderteRahmenbedingungenfürdieKrisenkommunikation Potenzialestrategischer,integrativerundsituativerKrisenkommunikationfürdieKonstitution organisationalerreputation.jahrestagung'der'deutschen'gesellschaft'für'publizistik;'und' Kommunikationswissenschaft'(DGPuK).12.S14.Mai2010,Ilmenau. Kölling,M./Ingenhoff,D.(2010):InternetbasierteCSRSKommunikation.Jahrestagung'der' Schweizerischen'Gesellschaft'für'Kommunikations;'und'Medienwissenschaft'(SGKM).26.S27. März2010,Luzern. Thiessen,A./Ingenhoff,D.(2010):DieWirkungstrategischer,integrativerundsituativer KrisenkommunikationaufdieVertrauenswürdigkeitvonOrganisationen Konsequenzender ModellvariablenfürdieaktuelleWirtschaftskrise.Jahrestagung'der'Schweizerischen'Gesellschaft' für'kommunikations;'und'medienwissenschaft'(sgkm).26.s27.märz2010,luzern. Probst,C./Lepori,B./Ingenhoff,D.(2010):ProfilesandBeyond:MeasuringResearchOutputin CommunicationSciences.3rd'European'Network'of'Indicators'Designers'Conference'on'STI' Indicators'for'Policymaking'and'Strategic'Decisions.March3S5,2010,Paris. Thiessen,A./Ingenhoff,D.(2009):AnIntegrativeModelofCrisisCommunicationManagementand Strategies.TheoreticalandPracticalImplicationsonReputation.'International'Conference:'Crisis' communication'at'the'beginning'of'the'21st'century.october10s12,2009,ilmenau. 6
Ingenhoff,D.(2009):Wahrheit,Wahrhaftigkeit,AuthentizitätundInszenierung:Theoretische ÜberlegungenundempirischeUntersuchungzurGlaubwürdigkeitvonPR.'Jahrestagung'der' DGPuK;Fachgruppe'PR/Organisationskommunikation.5.S7.November2009,Offenburg. Thiessen,A./Ingenhoff,D.(2009):ReputationManagementintheMediaSociety.Safeguarding ReputationduringCrisisSituationsthroughCrisisCommunicationManagement.'EUPRERA' Congress'2009'Corporate'citizens'of'the'third'millennium.'Towards'a'Shared'European' Perspective.September23S26,2009,Bucharest,Romania. Ingenhoff,D.(2009):GovernanceandCorporateSocialResponsibilityofMediaOrganizations.An InternationalComparison.'International'Conference:'The'Basics'of'Journalism:'Concepts'of'Ethics,' Responsibility'and'Quality'in'Media'and'Journalism.September18S20,2009,Eichstaett(Bavaria), Germany. Einwiller,S./Ingenhoff,D./Sommer,K./Wiegand,G.(2008):BusinessNewsCoverageinSwitzerland ComparingtheNewsProgramsinPublicandPrivateTVandRadio.2nd' European'Communication'Conference'of'the'European'Communication'Research'and'Education' Association.November25S28,2008,Barcelona. Ingenhoff,D./Sommer,K.(2008):TrustinCompaniesandinCEOs:AComparativeStudyoftheMain Influences,2nd'European'Communication'Conference'of'the'European'Communication'Research' and'education'association'(ecrea).november25s28,2008,barcelona. Ingenhoff,D./Helmig,B.(2008):DoesStakeholderPressureMatterinEnhancingCorporateSocial ResponsibilityStrategyandOutcome?'Academy'of'Management'Annual'Conference.August8S 12,2008,Anaheim,California. Ingenhoff,D./Kölling,M.(2008):UsingthePotentialofOnlineSCommunicationforFundraising ActivitiesofCharitableNPOs:AComparativeStudyinSwitzerland,Germanyand France.European'Public'Relations'Education'and'Research'Association'Annual'Congress' (EUPRERA).October16S18,2008,Milan,Italy. Ingenhoff,D./Sommer,K.(2008):TheInterrelationshipsbetweenCorporateReputation,Trustand BehavioralIntentions:AMultiSStakeholderApproach.'58th'Annual'Conference'of'the'Interna; tional'communication'association'(ica).may21s27,2008,montreal,canada. Einwiller,S./Ingenhoff,D./Sommer,K./Wiegand,G.(2008):Wirtschaftsberichterstattunginden SchweizerTVSundRadioSNachrichten EinevergleichendeAnalyse.'Jahrestagung'der'Deutschen' Gesellschaft'für'Publizistik'und'Kommunikationsforschung'(DGPuK).30.AprilS3.Mai,2008, Lugano,Schweiz. Ingenhoff,D./Schwarz,A.(2008):DieWirksamkeitvonPRSInformationenüberunternehmerische Verantwortung.EineKombinationvonExperimentundBefragung.Jahrestagung'der'Deutschen' Gesellschaft'für'Publizistik'und'Kommunikationsforschung'(DGPuK).30.AprilS3.Mai2008, Lugano,Schweiz. Ingenhoff,D./Modena,I.(2008):TheInterrelationshipbetweenUncertaintiesandDecisionMaking incomplexenvironments.asystemtheoryapproach.annual'conference'of'the'international' Sociological'Association'(ISA).September5S8,2008,Barcelona,Spain. 7
Helmig,B./Ingenhoff,D.(2008):OntheRelevanceofCorporateSocialResponsibilityforFundraising ActivitiesofNonprofitOrganizations.European'Marketing'Academy'Annual'Conference'(EMAC),' University'of'Brighton.May27S30,2008,Brighton. 5.Otherpertinentpublications Lepori,B./Ingenhoff,D./Probst,C./Donzallaz,D./Hove,I./Bähni,A.(2011):FinalreportoftheCRUS project:measuringresearchoutputincommunicationscienceandeducationalsciencesbetween internationalbenchmarks,culturaldifferencesandsocialrelevance. [URL:http://www.unifr.ch/evaluation/assets/files/CRUS20project20report20CH.pdf] Ingenhoff,D.(2011):EvaluiereninderKommunikationsSundMedienwissenschaft.WarumAktivitätsS ProfilediebessereAlternativesind.In:Schweizerische'Akademie'der'Geistes;'und' Sozialwissenschaften,SAGWBulletin,Vol.2,pp.44S45. Ingenhoff,D.(2011):ReputationsmanagementundSmessung.In:CEOSMagazin.2008. Ingenhoff,D.(2011):MethodenderReputationsmessung.In:Cision'Special'Profile' Reputationsmessung,Vol.1,pp.11S12.' Einwiller,S./Ingenhoff,D./Lehmann,D./Sommer,K./Winistörfer,N.(2008):' Wirtschaftsberichterstattung'in'den'Fernseh;'und'Radionachrichten' 'Erfüllen'die' Nachrichtensendungen'den'Service'Public?BundesamtfürKommunikation(BAKOM). Abschlussbericht. 8