Erfolgreich in die Cloud: Ein End-to-End-Projektplan. Robert Vogel, Director, Citrix Consulting Central Europe

Transkript

1 Erfolgreich in die Cloud: Ein End-to-End-Projektplan Robert Vogel, Director, Citrix Consulting Central Europe

2 Agenda Definition Cloud Business Motivatoren Grobprojektplan / Vorgehen Tool - Unterstützung bei der Projektplanung (DesktopTransformationAccelerator) Feinprojektplan Erfahrungen

3 Erfolgreich in die Cloud ein End2End Cloud Projektplan Wie bei anderen erfolgreichen Projekten, ist die Unterstützung des Managements und eine gute Projektplanung auch für den Erfolg eines Virtualisierungs-/Cloudprojektes von entscheidender Bedeutung. Die Planung zwischen den verschiedenen involvierten Nutzergruppen im Unternehmen, das Einbinden der Entscheider in den Planungs- und Umsetzungsprozess, die Integration der Technologie in die Businessanforderungen und nicht zuletzt ein ausgeklügeltes Changemanagement im Verhalten der IT Anwender sind ein Muss.

4 PC Era Cloud Era

5 PC Era Maintenance Long Lead Times IT Centric CapEx

6 Cloud Era Innovation On-Demand User Centric OpEx

7 Top Drivers for Cloud 84% Improving IT service 83% Speed of deployment 79% Enabling innovation 79% Savings on CAPEX 78% Greater flexibility and agility Source: IDG Enterprise Cloud Computing Study, January, 2012

8 Top Drivers for IT Departments ipads are in the Company Private Storage is in the company 2 nd / 3 rd device is in the company Users have the better IT stuff The IT opertating process did not work Source: IDG Enterprise Cloud Computing Study, January, 2012

9 Essentials of Cloud Platforms Architectures Matter (SLA s) Turnkey Amazon-style clouds Simple, self-service provisioning Automated cloud operations Cloud-ready, app-aware network Secure enterprise-to-cloud connection I / P / D as a Service Definition On Demand

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11 Get started on your move to the Cloud Assess Design Deploy Assess objectives, requirements, existing investments and readiness of your organization Create a well-designed strategy and plan that leverages existing resources as well as new private and public cloud services Build, test and rollout a solution starting with simple workloads to ensure that platform and automated operations meet business expectations

12 Evolve existing investments to a Cloud strategy Automation You are here Consolidation Physical infrastructure Traditional IT Siloed/over capacity/server sprawl Standardization Improve efficiency Resource Pooling Shared workloads Automation Rapid Provisioning Virtualization Increase utilization Cloud Computing Dynamic/Elastic/Pay per Use Abstraction

13 Build and Business Priorities Desktop Test Transformation Users Model and Apps Go-Live Project Roadmap Phased approach to Broad Supporting tools, Simple, transformation Production proven, industry-endorsed best practices, partnerships resources & programs tools and services to ease your transition Databases Hardware Hypervisor Storage User Profiles Networking 19

14 Desktop Transformation Accelerator Free, customized, step-by-step implementation guidance online Guided Assess & Design Peer Benchmarks Best Practices Documentation Step-by-step installation 21 bit.ly/dtaccelerator

15 Desktop Transformation Assess Phase

16 Assess Step 1 Identify Business Priorities Users and Apps Develop Project Roadmap Identify project stakeholders Gain consensus on key business drivers Prioritize business drivers Define and perform user segmentation Collect data on users and apps User segmentation and app assessment Assign FlexCast models to user groups Map deployment models to user groups Conduct capabilities assessment and gap analysis Conduct capabilities assessment and gap analysis Prioritize the user groups Create a high-level project plan Business Priorities 23

17 Identifying and Inputting Priorities 1. Identify and meet with project stakeholders Business Priorities 2. Gain consensus on key business drivers 3. Prioritize based on strategic imperatives 4. Input priorities into the Accelerator tool 24

18 Real World Examples Common requirements drive common technical solutions Business Priorities Healthcare Government Telecoms Financial Reduce login times for our clinicians, enabling quicker access to patient data Increase efficiency by allowing desktops to be quickly provisioned and de-provisioned to meet business changes Transform current access methodology from device-centric to user-centric access Lower personnel costs by moving back-office operations to Indonesia Performance Business Agility Device Independence Reduce Costs 25

19 Assess Step 2 Identify Business Priorities Users and Apps Identify project stakeholders Gain consensus on key business drivers Prioritize business drivers Collect data on users and apps User segmentation and app assessment Assign FlexCast models to user groups Business Priorities Users and Apps Develop Project Roadmap Conduct capabilities assessment and gap analysis Prioritize the user groups Create a high-level project plan 26

20 Data Capture Identify user characteristics: ᵒ Application usage ᵒ Performance profile ᵒ Endpoint device, etc. Business Priorities Users and Apps LakeSide FastTrack: ᵒ Designed exclusively for Citrix Desktop Transformation ᵒ 60 Day License for Free (requires Accelerator project) 27

21 Application Assessment Consolidate applications ᵒ Standardize on single version ᵒ Remove redundant applications ᵒ Ignore management applications Business Priorities Users and Apps 28

22 Application Assessment Compatibility ᵒ Citrix XenApp / Terminal Services ᵒ Application Streaming ᵒ Windows 2003 / 2008 / XP / 7 ᵒ 16-bit apps on 64-bit Architecture Business Priorities Users and Apps Citrix AppDNA ᵒ Simple to use with fast results ᵒ Detailed remediation information ᵒ Demo 29

23 User Segmentation Common requirements drive common technical solutions User Segmentation Dimensions Common Application Set Performance End-point capabilities Connectivity Risk tolerance Business Priorities Users and Apps 30

24 User Segmentation Segment based on dimensions Job Role Call Center Plant Worker Developers Field Sales Consultants Risk Tolerance Low Low Medium High High Business Priorities Users and Apps Installed Applications Remedy In-House Apps Visual Studio, User Installed Salesforce, Office 2010 SAP Office 2010 Performance Light Light Heavy Normal Normal Endpoints Shared Workstation Shared Workstation Dedicated Workstation Laptop Laptop Location Headquarters Headquarters Offshore Remote Remote Connectivity LAN LAN WAN Public Network / Offline Public Network / Offline 31

25 User Segmentation Review groups Job Role Call Center Plant Worker Developers Field Sales Consultants Risk Tolerance Low Low Medium High High Business Priorities Users and Apps Installed Applications Remedy In-House Apps Visual Studio, User Installed Salesforce, Office 2010 SAP, Office 2010 Performance Light Light Heavy Normal Normal Endpoints Shared Workstation Shared Workstation Dedicated Workstation Laptop Laptop Location Headquarters Headquarters Offshore Remote Remote Connectivity LAN LAN WAN Public Network / Offline Public Network / Offline 32

26 User Segmentation Collapse groups where possible Office Dedicated Mobile Job Role Call Center Plant Worker Developers Field Sales Consultants Risk Tolerance Low Low Medium High High Business Priorities Users and Apps Installed Applications Remedy In-House Apps Visual Studio, User Installed Salesforce, Office 2010 SAP, Office 2010 Performance Light Light Heavy Normal Normal Endpoints Shared Workstation Shared Workstation Dedicated Workstation Laptop Laptop Location Headquarters Headquarters Offshore Remote Remote Connectivity LAN LAN WAN Public Network / Offline Public Network / Offline 33

27 Mapping FlexCast Models Hosted Shared - XenApp Server desktop shared by many users (1:N) Use Cases Task workers, office workers requiring limited personalization Cost savings are of primary importance Thin-client deployments requiring high density Local VM - XenClient Provides XenDesktop with offline capabilities Data synced to the data center when back online Use Cases Road warriors, knowledge workers Personal and corporate desktop side-by-side Hosted VDI - XenDesktop Users connect to pooled VMs in the data center VMs hosted on XenServer, Hyper-V or vsphere Use Cases Power users, knowledge workers requiring personalization Apps not supported on server OS or RDS/TS Streamed VHD Provisioning Services Leverages local processing power of client Use Cases Zero touch clients / diskless PCs (government) Lab environments (education) Feature rich apps can be embedded in the image Photoshop, AutoCAD, etc. 34

28 Mapping FlexCast Models Use Desktop Transformation Accelerator Office Dedicated Mobile Job Role Call Center Plant Worker Developers Field Sales Consultants Risk Tolerance Low Low Medium High High Business Priorities Users and Apps Installed Applications Remedy In-House Apps Visual Studio, User Installed Salesforce, Office 2010 SAP, Office 2010 Performance Light Light Heavy Normal Normal Endpoints Shared Workstation Shared Workstation Dedicated Workstation Laptop Laptop Location Headquarters Headquarters Offshore Remote Remote Connectivity LAN LAN WAN Public Network / Offline Public Network / Offline 35

29 Assess Step 3 Identify Business Priorities Identify project stakeholders Gain consensus on key business drivers Prioritize business drivers Business Priorities Users and Apps Project Roadmap Users and Apps Collect data on users and apps User segmentation and app assessment Assign FlexCast models to user groups Develop Project Roadmap Conduct capabilities assessment and gap analysis Prioritize the user groups Create a high-level project plan 36

30 Capabilities Assessment Gap analysis Identify risks Keep it relevant! Business Priorities Users and Apps Project Roadmap Prioritize recommendations Consider timeframe Consider future projects 37

31 Prioritize User Groups Use Desktop Transformation Accelerator Business Impact Review business priorities Number of users Time to Value Review capabilities assessment Current experience Remediation effort? Business Priorities Users and Apps Project Roadmap 38

32 High-Level Project Plan Stay High-Level Can t be 100% accurate Dependencies: People & Training Storage & Hardware Network & Active Directory Business Priorities Users and Apps Project Roadmap 39

33 DTM Assess Summary Complicated and time consuming if you don t make use of tools Tools do not eliminate human analysis

34 Cloud Projects

35 Projectplan

36 KPIs Warum Citrix Consulting Fehlerfreie Produkteinführung Komplexität im Griff Fundiertes Konzept Profundes KnowHow Ausgezeichnete Dokumentation Seriös und professionell So gute Leute haben wir selten im Haus

37 Zusammenfassung Minimieren des Projektrisikos durch bewährte Citrix Methodik Erfahrungsaustausch (neue Produkte & komplexe Projekte) Qualitätssicherung durch den Hersteller Erkennen von neuen Potenzialen mit Citrix- Lösungen Vertrauen in Ihre neue Umgebung Betriebsmodelle und Servicedefinitionen

38 Ein Cloud Projekt Plan

39 Allgemeine Informationen

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