RailMaster New Version 7.00.p26.01 /

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1 RailMaster New Version 7.00.p26.01 / English Version Bahnbuchungen so einfach und effizient wie noch nie! Copyright Copyright 2014 Travelport und/oder Tochtergesellschaften. Alle Rechte vorbehalten. Travelport stellt diese Dokumentation ausschließlich für Informationszwecke zur Verfügung. Es besteht keine Gewährleistung, dass die enthaltenen Informationen zutreffend, aktuell und vollständig sind. Änderungen können durch Travelport ohne vorheriges Ankünden vorgenommen werden. Die Dokumentation darf ausschließlich für die persönlichen Zwecke des Lizenznehmers genutzt werden. Es ist nicht gestattet, die gesamte Dokumentation oder Auszüge daraus in jeglicher Form und für jegliche Zwecke elektronisch oder mechanisch (einschließlich Fotokopien und Aufzeichnungen) zu vervielfältigen, in Datenbanken zu speichern oder weiterzureichen, wenn nicht zuvor eine entsprechende schriftliche Genehmigung bei Travelport und/oder Tochtergesellschaften von Travelport eingeholt wurde. Neues mit Version 7.00.p26.01 Seite 1

2 MISCELLANEOUS On a new RailMaster Version 7.00.p26.01 will be loaded. This RailMaster Version includes changes, enhancements and corrections. ENHANCEMENTS Train routes / Journey Course You can display the complete route of a specific train e.g. ICE, EC/IC and RE trains via RailMaster. For trains operating purely outside of Germany this service is not available. You can display the complete route of a specific train using the mask "Ticket Issuance" or the mask "Booking File Overview". Mask "Ticket Issuance" With a right mouse click on the train number a menu opens. Click on Journey Course and the information from bahn.de will be displayed. Neues mit Version 7.00.p26.01 Seite 2

3 Mask "Booking File Overview" With a right mouse click on a selected segment a menu opens. Click on Journey Course. The mask Journey Course Train Selection opens. Select the train. With a click on the button Journey Course the information from bahn.de will be displayed. Neues mit Version 7.00.p26.01 Seite 3

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5 Masks Reservation Complete and Reservation Express If you click the button Reserve in the mask Ticket Issuance all data from the train pair TGV 9580/81 and TGV 9582/83 Frankfurt(Main) Hbf Marseille-St-Charles Frankfurt(Main)Hbf will be transferred into the mask Reservation Complete or Reservation Express now. This saves time and minimizes errors in comparison to a manual process. In this context we would like to remind you that it is possible to do specific seat reservations in a Duplex train since Open either the mask Reservation Complete: Seat Reservation or the mask Reservation Express. In these masks you will find the description Location of Compartment. Via a Drop Down Menu you can define if the seat should be reserved in the upper or lower level of the coach of a Duplex train. German English Möglichst oben preferably upper Möglichst unten preferably lower Ohne Bedeutung any Unbedingt oben mandatory upper Unbedingt unten mandatory lower Neues mit Version 7.00.p26.01 Seite 5

6 In particular seat reservations for TGV trains (Duplex) are much easier now, as you do not have to try and error to find the right seat for your customer. It reduces the time to reserve the right seat! HINT: For TGV trains (Duplex) only Ohne Bedeutung, Möglichst oben oder Möglichst unten can be requested. A request of Unbedingt oben or Unbedingt unten is technically not possible and will result in an error message. Ohne Bedeutung stands for Any which means you do not specify a specific seat, the system will automatically allocate a seat reservation. Neues mit Version 7.00.p26.01 Seite 6

7 CORRECTIONS 0.- Anschlußreservierungen, There has been a challenge with cancelled 0.- Anschlußreservierungen, which prevented to edit, change or cancel any segment in the booking file. This has been solved now. Deposit for group bookings A deposit payment for a group booking with payment method credit card is possible again. OTHERS Group bookings It is mandatory for group bookings to select the delivery method Ticketversand. A later change of the delivery method for group bookings is not possible. To remind you to select the right delivery method following information has been incorporated into RailMaster: Mask Customer Profile In the mask Customer Profile following hint appears: For group bookings select always Ticketversand. Neues mit Version 7.00.p26.01 Seite 7

8 Mask Ticket Issuance If in the mask Ticket Issuance the number in the field Number of Travellers is 6 or greater and you click the button Ticket+Time Table or Book Ticket the RailMaster checks the delivery method of the booking file. Is the delivery method of the booking file Ticketversand, the transaction takes place Is the delivery method of the booking file Bahn-Tix or Direktverkauf or Online-Ticket, a change of the delivery method to Ticketversand is prepared. A dialog will be displayed and you can decide to proceed or to cancel the transaction. If you click OK, the delivery method of the booking file will be changed into Ticketversand. If you click Cancel, the transaction will be cancelled. Search Train stations Streckenfahrschein Since the last load of the RailMaster Version 7.00.p you probably have sometimes challenges finding the right train stations in the Bahnhofssuche bei Streckenfahrscheinen. This situation could not be fully improved with this RailMaster Version. We plan to have it solved with the next RailMaster Version - to be loaded on Neues mit Version 7.00.p26.01 Seite 8

9 Infocenter Via the Infocenter you always get the latest news regarding RailMaster. E.g. several documents under the column Benutzerhandbücher or Product Advisories are available which help you during your daily work. You can open the Infocenter via menu Help Infocenter or click on following icon: Neues mit Version 7.00.p26.01 Seite 9