GSI Global Skills Initiative 28.3.2014 Christoph Glaser-Leclaire, IBM

GSI Global Skills Initiative 28.3.2014 Christoph Glaser-Leclaire, IBM

Agenda Vorstellung Was ist GSI? GSI Rückblick - der Start ab 01.07.2013 GSI Entwicklung System z Technical Conference Budapest 2

Christoph Glaser-Leclaire Manager IBM Lab Services DACH Manager IBM Training for Systems - BDM STG Conferences Europe 3

Content IBM Global Training Provider IBM Global Training Providers Satisfy Client Demands Client Commitment The Solution The Client Advantage Clients understand the need for education and workforce development with significant investment in IBM solution training, complementary technology, and project management and soft skills. IBM Global Training Providers (GTPs) will provide dedicated account executives and advisors to continue to work with you on needs assessment and business alignment, success measurement, professional certification, cost control. Engage in end-to-end solutions based on high-quality training authorized by IBM, and delivered by a handful of expert partners monitored by IBM. Many clients operate in multiple countries throughout Europe, the Middle East and Africa, Asia Pacific and the Americas and are free to choose when and where they need training. High quality, consistent training that is available to clients around the globe, whenever and wherever they need it. Choose from a high volume of courses, off the shelf or custom designed, and a plethora of scheduling options at market-driven competitive pricing. Training is needed in the format that is appropriate for the student, who should be able to add on coaching or link training across a range of disciplines and business goals. Clients expect the high standard of quality content created by IBM. 4 4 Benefit from personalized service through the entire skills journey, from purchase to completion in IBM and complementary skills. Blend classroom learning with digital learning. Use learning coaches to improve training effectiveness and increase knowledge retention. IBM is committed to working together with the GTPs to constantly monitor quality and portfolio coverage. Stay close to home with more local training centers located across continents, countries and cities. Combine flexible training formats that include traditional classroom, private training, digital learning and coaching.

GSI Global Skills Initiative Rückblick Start am 01.07.2013 Zu schnelle Transition: Vertriebs- und Lieferprobleme Kommunikations-Engpässe Zu viele Kurse geplant Datenschutz Folgeerscheinungen Verunsicherung am Markt Zu wenig Kursanmeldungen pro Kurs Stornierungen Kurzfristige und/oder keine Absagen Koordinierungsprobleme Zusammenfassung Kein Land hatte so große Startschwierigkeiten wie Deutschland 5

GSI Global Skills Initiative Entwicklung 07/13 10/13 Start GSI Häufung von Kundenbeschwerden 11/13 02/14 12/13 02/14 Evaluierung Schulungsbedarf und Kommunikation an Avnet/Empalis Meeting aller deutschen GTP Vertreter und IBM in München 02/14 03/14 GSE Management Guide GTPs bieten erste IMS Kurse wieder an (gestoppt in 2012) GTPs bieten STG Kurse des Lab Mainz (eingestellt 07/13) wieder an 03/14 Z Platform Labs können von GTPs für alle Events zum 50. Mainframe Geburtstag genutzt werden Guaranty to run Kurse durch Avnet 6

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