DB1 Abgabe Umsetzung der Callcenter Datenbank nach SQL von Daniel Häfliger, Dominik Süsstrunk und Reto Brühwiler

Transkript

1 DB1 Abgabe Abgabe2DML UmsetzungderCallcenter DatenbanknachSQLvonDanielHäfliger,DominikSüsstrunkundReto Brühwiler Tabellenerstellen(callcenter_tables.sql) DieTabellenwerdenzuerstgelöscht,sofernsieexistieren(ohneaufdieFremdschlüsselzu achten(cascade)). DROP TABLE IF EXISTS Company CASCADE; DROP TABLE IF EXISTS Branch CASCADE; DROP TABLE IF EXISTS Person CASCADE; DROP TABLE IF EXISTS Caller CASCADE; DROP TABLE IF EXISTS CallAlloc CASCADE; DROP TABLE IF EXISTS Call CASCADE; DROP TABLE IF EXISTS Supporter CASCADE; CREATE TABLE Company ( CompID INT PRIMARY KEY, Name VARCHAR(40) NOT NULL UNIQUE CREATE TABLE Branch ( BranchID INT PRIMARY KEY, CompIDFS INT REFERENCES Company(CompID) ON UPDATE CASCADE, Location VARCHAR(40) NOT NULL CREATE TABLE Person ( PersID INT PRIMARY KEY, Familyname VARCHAR(30) NOT NULL, Firstname VARCHAR(30) NOT NULL, DominikSüsstrunk RetoBrühwiler Seite1of7

2 DB1 Abgabe Street VARCHAR(30) NOT NULL, ZIP VARCHAR(10) NOT NULL, City VARCHAR(30) NOT NULL CREATE TABLE Caller ( CallerID INT PRIMARY KEY REFERENCES Person(PersID) ON UPDATE CASCADE ON DELETE RESTRICT, CompIDFS INT REFERENCES Company(CompID), ContactNr VARCHAR(40) NOT NULL UNIQUE CREATE TABLE Call ( CallID INT PRIMARY KEY, CallerIDFS INT REFERENCES Caller(CallerID) ON UPDATE CASCADE, BranchIDFS INT REFERENCES Branch(BranchID) ON UPDATE CASCADE, ProblemDesc TEXT NOT NULL CREATE TABLE Supporter ( SupporterID INT PRIMARY KEY REFERENCES Person(PersID) ON UPDATE CASCADE ON DELETE RESTRICT, Level INT, Location VARCHAR(40) NOT NULL CREATE TABLE CallAlloc ( SupporterIDFS INT REFERENCES Supporter(SupporterID) ON UPDATE CASCADE, CallIDFS INT REFERENCES Call(CallID) ON UPDATE SET NULL, PRIMARY KEY (SupporterIDFS, CallIDFS DominikSüsstrunk RetoBrühwiler Seite2of7

3 DB1 Abgabe Dateneinfügen(callcenter_insert.sql) DieTabellenwerdenzuerstgeleert(ohneaufdieFremdschlüsselzuachten(CASCADE)). TRUNCATE TABLE CallAlloc CASCADE; TRUNCATE TABLE Supporter CASCADE; TRUNCATE TABLE Call CASCADE; TRUNCATE TABLE Caller CASCADE; TRUNCATE TABLE Person CASCADE; TRUNCATE TABLE Branch CASCADE; TRUNCATE TABLE Company CASCADE; INSERT INTO Company VALUES (1, 'Migrosoft' INSERT INTO Company VALUES (2, 'Oepfel' INSERT INTO Company VALUES (3, 'Soennn' INSERT INTO Company VALUES (4, 'IPM' INSERT INTO Company VALUES (5, 'HB' INSERT INTO Company VALUES (6, 'Linus' INSERT INTO Company VALUES (7, 'Gaggle' INSERT INTO Branch VALUES (1, 1, 'Seattle' INSERT INTO Branch VALUES (2, 5, 'Zürich' INSERT INTO Branch VALUES (3, 2, 'Rapperswil' INSERT INTO Branch VALUES (4, 3, 'Oslo' INSERT INTO Branch VALUES (5, 7, 'Wien' INSERT INTO Branch VALUES (6, 7, 'Zürich' INSERT INTO Branch VALUES (7, 7, 'Hong Kong' INSERT INTO Person VALUES (1, 'Meier', 'Hans', 'Milkyway 2', '8000', 'Zürich' INSERT INTO Person VALUES (2, 'Müller', 'Hans', 'Steingasse 8', '1000', 'Genf' DominikSüsstrunk RetoBrühwiler Seite3of7

4 DB1 Abgabe INSERT INTO Person VALUES (3, 'Meier', 'Lisbet', '2', '8000', 'Zürich' INSERT INTO Person VALUES (4, 'Hackl', 'Schorsch', 'Bahnhofstrasse 200', '8620', 'Wetzikon' INSERT INTO Person VALUES (5, 'McLean', 'John', 'Milkyway 3', '8000', 'Zürich' INSERT INTO Person VALUES (6, 'Issakson', 'Peer', 'Smörebröd 9', 'NO-8500', 'Oslo' INSERT INTO Person VALUES (7, 'Steinbrück', 'Karl', 'Indyway 120', '192741', 'Indiana' INSERT INTO Person VALUES (8, 'Lambiel', 'Lisa', 'Butterstrasse 12', '1000', 'Genf' INSERT INTO Person VALUES (9, 'Häfliger', 'Lara', 'Westumfahrung', '8000', 'Zürich' INSERT INTO Person VALUES (10, 'Groob', 'Petra', 'St. Rudolfweg 1', '12391', 'München' INSERT INTO Person VALUES (11, 'Mettler', 'John', 'Indyway 100', '192741', 'Indiana' INSERT INTO Person VALUES (12, 'Camichel', 'Karl', 'Sterneis 2', '8610', 'Uster' INSERT INTO Person VALUES (13, 'Caduff', 'Corsin', 'Bubuquai 8', '3000', 'Bern' INSERT INTO Person VALUES (14, 'Yakin', 'Eldin', 'Blablaweg 97', '8630', 'Bäretswil' INSERT INTO Caller VALUES (1, 1, ' ' INSERT INTO Caller VALUES (3, 5, ' ' INSERT INTO Caller VALUES (5, 3, ' ' INSERT INTO Caller VALUES (7, 2, '112-i-like-Oepfel' INSERT INTO Caller VALUES (9, 5, ' ' INSERT INTO Caller VALUES (11, 6, ' ' INSERT INTO Caller VALUES (13, 7, ' ' INSERT INTO Call VALUES (1, 1, 1, 'Was ist los in meinem gehirn' INSERT INTO Call VALUES (2, 7, 3, 'Blablabla...' INSERT INTO Call VALUES (3, 11, 7, 'Mir ist langweilig.. wie weiter?' DominikSüsstrunk RetoBrühwiler Seite4of7

5 DB1 Abgabe INSERT INTO Call VALUES (4, 13, 6, 'Okey?' INSERT INTO Call VALUES (5, 5, 4, 'ja aber aber... blalbla' INSERT INTO Call VALUES (6, 3, 2, 'hossa... fake call..' INSERT INTO Call VALUES (7, 1, 1, 'ehh nöd' INSERT INTO Supporter VALUES (2, 1, 'dort' INSERT INTO Supporter VALUES (4, 2, 'da' INSERT INTO Supporter VALUES (6, 4, 'hier' INSERT INTO Supporter VALUES (8, 3, 'danach' INSERT INTO Supporter VALUES (10, 1, 'davor' INSERT INTO Supporter VALUES (12, 2, 'davor' INSERT INTO Supporter VALUES (14, 2, 'dort' INSERT INTO CallAlloc VALUES (2, 1 INSERT INTO CallAlloc VALUES (4, 2 INSERT INTO CallAlloc VALUES (6, 3 INSERT INTO CallAlloc VALUES (8, 4 INSERT INTO CallAlloc VALUES (2, 5 INSERT INTO CallAlloc VALUES (10, 6 INSERT INTO CallAlloc VALUES (14, 7 Abfragen(callcenter_select.sql) -- SELECT mit Distinct (Alle Standorte die abgedeckt werden sollten) SELECT DISTINCT Branch.Location FROM Branch ORDER BY Branch.Location; -- SELECT mit mehreren joins (Alle Caller mit Company, Problem und Location) SELECT Person.FamilyName, Person.FirstName, Company.Name, Branch.Location, Caller.ContactNr, Call.ProblemDesc DominikSüsstrunk RetoBrühwiler Seite5of7

6 DB1 Abgabe FROM Caller INNER JOIN Person ON (Person.PersID = Caller.CallerID) INNER JOIN Company ON (Company.CompID = Caller.CompIDFS) RIGHT JOIN Call ON (Caller.CallerID = Call.CallerIDFS) INNER JOIN Branch ON (Call.BranchIDFS = Branch.BranchID) ORDER BY Company.Name ASC; -- SELECT mit unterabfrage (Ausgabe von allen Supportern) SELECT Person.FirstName, Person.FamilyName FROM Person WHERE PersID IN (SELECT SupporterID FROM Supporter -- SELECT mit GROUP BY (Ausgabe anzahl Caller/Firma) SELECT Company.Name, COUNT(Caller.CallerID) as Anz_Anrufe FROM Company INNER JOIN Caller ON (Company.CompID = Caller.CompIDFS) GROUP BY Company.name ORDER BY Company.name; -- SELECT MIT NOT IN (Firmen die noch nie angerufen haben) SELECT Company.Name FROM Company WHERE CompID NOT IN (SELECT CompIDFS FROM Caller DominikSüsstrunk RetoBrühwiler Seite6of7

7 DB1 Abgabe BatchScript(callcenter.bat) DatenbankwirdzuerstgelöschtunddannerstelltmitdemBenutzer postgres.danachword diedatei callcenter.sql off dropdb -q -h localhost -U "postgres" CallCenter createdb -q -h localhost -U "postgres" CallCenter IF %ERRORLEVEL% EQU 0 ( ) ELSE ( ) psql -q -d AngProj -h localhost -U "postgres" -f callcenter.sql echo An Error occurred! PAUSE Datenbankscriptsausführen(callcenter.sql) DieseDateiführtdieDateienzumerstellen,füllenundabfragenderDatenbankaus. -- Erzeugen der Callcenter Tabellen \i callcenter_tables.sql -- Generieren von Testdaten \i callcenter_insert.sql -- Ausführen der Selects \i callcenter_select.sql DominikSüsstrunk RetoBrühwiler Seite7of7