Persönliche Daten. AT-Design (formerly IT-Solutions) Geschäftsführer BSM /BAC. Amalienstrasse Fürth. Mobile:

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1 AT-Design (formerly IT-Solutions) Geschäftsführer BSM /BAC Amalienstrasse Fürth Mobile: Mail: Homepage: Persönliche Daten Name: André Tröger Geburtstag: Abschluss: Muttersprache: Fremdsprache: QUABI Deutsch English Berufspraxis: 1997 Aktuelle Position: Inhalt: Stream Lead HP BAC, Trainer, Senior Consultant, Lebenslauf, Projektübersicht/ Skill Profil, Zeugnisse

2 André Tröger Amalienstrasse Fürth Tel Homepage: Lebenslauf (CV) - 1 -

3 André Tröger Amalienstrasse Fürth Tel Homepage: Werdegang Persönliche Daten Name Geburtsort Familienstand Staatsangehörigkeit Fremdsprachen Führerschein André Tröger Nürnberg ledig deutsch sehr gute englisch Kenntnisse Klassen A, A1, B Schulen / Ausbildung Ausbildung zum Divemaster, Rettungs- und technischen Taucher, OceanWorld, Zypern Umschulung zum IT-Systemelektroniker, Siemens SPE, Fürth, IHK-Abschluss Ausbildung zum Kraftfahrzeugmechaniker, Fa. Wrba, Zirndorf Ausbildung zum Drucker, Kunstanstalt Krugmann, Fürth Private Volksschule Liebfrauenhaus, Herzogenaurach, Abschluss Quali - 2 -

4 André Tröger Amalienstrasse Fürth Tel Homepage: Berufspraxis wBox GmbH, Deutschland, Nürnberg Software Beratungsfirma, Teamlead BSM, Einsatzgebiet: Europa Kompetenzen/Befugnisse - Planung der Aus- und Weiterbildung von Mitarbeitern - Mitarbeitereinsatzplanung - Erstellung und Bewertung der Mitarbeiterziele in Absprache mit der Geschäftsführung - Einstellungsentscheidungen - Gehaltsverhandlungen - Erteilung von Abmahnungen Strategische Bedeutung - Führung eines Teams aus der zweiten Managementebene - Entwicklung von Dienstleistungsprodukten - Gewährleistung eines Wertschöpfungsbeitrages - Mitgestaltung des Unternehmenswachstums. Weitere Aufgaben - Verantwortlich für die HP Initiative - Verantwortlich für alle externen Partnerschaften - Einführung des Telesales - Mitglied der Führungsebene (Abteilungsübergreifend) - Sales und Presales beim Kunden - Planen von Projekten - Mitentscheider bei der Unternehmensteuerung - Erschließen neuer Geschäftsbereiche - Key-Account-Management - Projektleiter wBox GmbH, Deutschland, Nürnberg Software Beratungsfirma, Solution Architect Consultant, Einsatzgebiet: Europa Verantwortlich für die Konzeption, Planung und Durchführung im Bereich Business Service Management (BSM.BAC) wBox GmbH, Deutschland, Nürnberg Software Beratungsfirma, Senior Consultant, Einsatzgebiet: Europa - 3 -

5 André Tröger Amalienstrasse Fürth Tel Homepage: Verantwortlich im Bereich Applikation Management und Business Technologie Optimization.(SLM, EUM, SAM, Infrastucture), Weitere Tätigkeiten: BlackBerry Administration, First- /Secondlevel Support für BlackBerry Enduser und Vodafone UMTS Karten, Infrastruktur Administration, Performance Task Force, Aldiana GmbH, Sarigerme Türkei Clubanlage, Hotelgewerbe, 220 Mitarbeiter Internet- und Netzwerkbetreuer, Seminarleiter Betreuung der Verwaltungsrechner und des Internetcafés, IT- Trainer, Programmierung der Showintros für das Theater Siemens BT GmbH und Co ohg, Nürnberg Gebäudetechnik, ca. 350 Mitarbeiter DV-Administrator ( freiberuflich) First- und Second Level Support im Bereich Hard- und Software, Benutzerkontenverwaltung, Betreuung der Standorte in Bayern, PKI und PGP Verantwortlicher, Ansprechpartner für alle Anwenderfragen, Projektverantwortlicher bei der Migration der Domain von NT auf.net Server Aldiana GmbH, Sarigerme Türkei Clubanlage, Hotelgewerbe, 220 Mitarbeiter Internet- und Netzwerkbetreuer, Seminarleiter Betreuung der Verwaltungsrechner und des Internetcafés, IT- Trainer Siemens BT GmbH und Co ohg, Nürnberg Gebäudetechnik, ca. 350 Mitarbeiter DV-Administrator First- und Second Level Support im Bereich Hard- und Software, Benutzerkontenverwaltung, Betreuung der Standorte in Bayern, PKI und PGP Verantwortlicher, Ansprechpartner für alle Anwenderfragen, Projektverantwortlicher zur Erstellung eines einheitlichen Notebookbetriebs für Außendienstmitarbeiter, Druckserververwaltung - 4 -

6 André Tröger Amalienstrasse Fürth Tel Homepage: 08 / 2002 Aldiana GmbH, Sarigerme / Türkei Clubanlage, Hotelgewerbe, 220 Mitarbeiter Internet-Trainer Seminarleiter, Betreuung des Internetcafés 08 / 2001 Aldiana GmbH, Algarve / Portugal Clubanlage, Hotelgewerbe, 190 Mitarbeiter Internet-Trainer Seminarleiter, Betreuung des Internetcafés AT-Design, Oberasbach EDV-Dienstleister, 1 Mitarbeiter Selbstständiger EDV-Dienstleister First- und Second Level Support im Bereich Hard- und Software, Netzwerkbetreuung externer Kunden, Seminarleiter im Bereich digitale Bildbearbeitung Druckverarbeitung Tröger, Fürth / Vach Industriebuchbinderei, 3 Mitarbeiter Zuschneider und Maschinenführer Zuschneiden von Rohpapier, Einstellung der Falzmaschinen, ab 1999 Stellvertretender Betriebsleiter Personaleinteilung für Arbeitsabläufe, Kundenkontakt für Arbeitsbeschaffung Weiterbildungen Seminare mit folgendem Inhalt: Microsoft Windows 2000 Client Microsoft Windows 2000 Server mit Zertifikat Microsoft Windows XP mit Zertifikat Implementieren einer Netzwerkinfrastruktur unter Windows 2000 Mercury-BAC-Administration - 5 -

7 André Tröger Amalienstrasse Fürth Tel Homepage: Mercury-BAC-Scripting Mercury-BAC-Deployment Mercury-BAC-Upgrade-Varianten Mercury-BAC-Troubleshooting InformationsBuilder-Webfocus (Business- Intelligence) Vodafone Certificate UMTS/VPN First-, Second-, Thirdlevel Supporter Englisch am WS Institute in Nürnberg Bulets Exam (english) Mastery certificate WSI HP Instructor certificate HP AIS BAC Certificate HP UCMDB Essential HP UCMDB Advanced - 6 -

8 AT-Design (formerly IT-Solutions) executive Director BSM /BAC Amalienstrasse Fürth Mobile: Mail: Homepage: Personal Data Name: André Tröger Birthday: School leaving exam: Native language: Foreign language: QUABI Deutsch English Work experience IT since: 1997 Actual position: Stream Lead HP BAC, Trainer, Senior Consultant,

9 System of knowledge System of knowledge: First-, Second-, Third level Support for Client-/ Server systems, BI, AM, Network- and Security Support, Third level Support UMTS and VPN, ITSM Branch experience: Methodical knowledge: Applications: Different branches WFL, HTML, OSI, WMI, SQL, Java-Script, Network Infrastructure, Ansi C, VB, Prince II, ITIL V3 Microsoft Client-/Server Tools, Utimaco Tools, Symantec and Acronis Tools, Macromedia and Adobe Tools, RDV-Tools, WF-Developer-Tools, Mercury Tools (Topaz 4.5 FP2 & 5.0) BAC (5.1 & 6.1) Sitescope ( ), Vodafone Mobile Connect, VUGEN, BPM, OpenSSL, Apache, Tivoli ITM, ITCAM, UCMDB BAC 7.0 Certification: Microsoft Certified Professional Server OS 2000 Microsoft Certified Professional WIN XP Microsoft Certified Professional Network Infrastructure 2000 Vodafone Third Level Engineer UMTS/VPN Connections Electro engineer for fixed occupations WebFocus Consultant Certified HP Instructor Certified HP AIS BSM Consultant BAC Deployment and Configuration BAC VUGEN Scripting BAC Administration Bulets Exam (english) WSI Mastery (english) UCMDB 8.0 Essential Course UCMDB 8.0 Advanced Course

10 Projects / experience (selection) Project description: Supervision from the hotel IT-Infrastructure and from the Internet café, IT-Trainer, Initialization from the Voip project at the hotel over the existing telephone set. Video cut-programming, Flash-programming for promotion at the hotel Tourism Project leader, Technical Consultant, Trainer Flash, Adobe Photoshop, MPEG2 Hardware, VoIP, Telephone-Sets, WLAN, Client-Server Administration, Fidelio Software, Documentation, Budget management, Teacher-Skills Construction of network plans and of documents for courses, VoIP for (over) the existing Telephone-set, Programming of the Show Intros, TV-Presentations and the TV-Advertisement 16 month

11 Project description: First- and Second Level Support in the Hard- and Software area, User Account Management, Responsible for several locations in Northern Bavaria, PKI and PGP responsible for Security-certifications, Contact for all User questions, Project leader for the migration to WIN CAT of the different locations Building Technology Project leader, Technical Consultant, Supporter Project Management, PGP and PKI, Backup-Systems, customizing of the internal software of the internet cafés Project-Management, Ordering of the certificates, Time management with the different customers, Backup-responsible, VIP-Support, (*view Project description) 18 Month

12 Project description: Installation CAT-Clients Building Technology Technical Consultant User Help Desk (Service Desk), Responsible for User-Questions, Technical Supervisor Network-Skills, Client-/ Server skills, Different Application skills, Organisations skills, First-, Second- und Third level support, Interface between Customer and Project leader Installation of different Add-On s on existing CAT-Clients including the configuration and tests. Implementation from Special Applications on existing CAT-Clients including configuration and tests. Inventory of the existing clients and documentation from the executions. 2 Month

13 Project description: Installation Mobile Clients Building Technology Technical Consultant User Help Desk (Service Desk), Responsible for User-Questions, Technical Supervisor Network-Skills, Client-/ Server skills, Different Application skills, Organisations skills, First-, Second- und Third level support, Interface between Customer and Project leader Installation of different Add-On s on existing CAT-Clients including the configuration and tests. Implementation from Special Applications on existing CAT-Clients including configuration and tests. Inventory of the existing clients and documentation from the executions. 3 Month Project description: Configuration of the Mobile Clients Building Technology Technical Consultant User Help Desk (Service Desk), Responsible for User-Questions, Technical Supervisor Network-Skills, Client-/ Server skills, Different Application skills, Organisations skills, First-, Second- und Third level support, Interface between Customer and Project leader Taken over the existing Clients in the new Domain Execution from further configurations on Mobile Clients including configuration and tests. 2 Month

14 Project description: Course Instructor for Office-, Graphic applications and customer trainings Tourism Trainer Application skills, Social skills, Time management, Instructor Skills Different Applications, Network-Skills, Instructor Skills Preparation of training content Installation of the Applications Performance Appraisal of the trainees 2 Month Project description: Technical Consulting, Solution Architect Hardware Industry Technical Consultant, Project leader, Network, Infrastructure, Business processes, databases, Project Management, Business Intelligence and Enterprise Reporting (WebFocus), Datenbanken, WebFocus language, Styling of reports, Java Script, Troubleshooting, Interface between Head department and customer, Transform data into valuable business information and deliver it via the Web, 1 Monate

15 Project description: Setup of a Win2000 Domain in the medical area Medical Technical Consultant, Support Electro Skills, Server-/Client systems, Network, Security, VNC ADSL, OSI, AD, DNS, DHCP, NTFS, Routing, X-Ray Devices, Installation of the Server Operating Systems including special Medical Applications and a connection to the X-Ray Device. Installation of the Domain clients Create a connection to the broadband connection for all clients. Installation from a Security concept over two firewalls and Server protection Software Setup of a centralized distribution of patches and pattern Distribution of user rights Setup a remote connection over Terminal server Client 3 Month

16 Project description: Moval of the Server and the 150 Clients Building Technology Technical Consultant, Responsible for the logistic Mechanik, Network, Electro, Time management TS, EMV, USV, SWITCH, Router, Preparation of the documents for the moval and setup of the Server Place a request for the new connections for the setup of the Clients and Servers Dismantling of the Server cases during the working hours Setup of the Server cases during working hours Dismantling and Setup of the Server during working-hours. Documenting of the Dismantling and Setup of the Serverscape. Preparation of the clients for the moval, setup of them during the working hours Configuration and trial runs Hand out the documents to the customer 2 Month

17 Project description: Technical Consulting, Solution Architect Machine Industry Technical Consultant, Network, Infrastructure, Business processes, databases, Business Intelligence and Enterprise Reporting (WebFocus), Datenbanken, WebFocus language, Styling of reports, Java Script, Troubleshooting, Interface between Head department and customer, Transform data into valuable business information and deliver it via the Web, 2 Monate

18 Project description: Installation and Configuration of the PKI-PGP Certificates for approximately 200 Employers in Northern Bavaria. Building Technology Project leader, Technical Consultant Time management, Project management, Client- and Application Skills PKI, PGP, WINXP, Applications in the Telephone environment. Place a request for the new certificates Installation of the certificates Configuration of the telephone software (intranet) Export and Import from the address directories Test of the security encoding and the intranet certificates 2,5 Month

19 Project description: Construction of a uniform notebook environment for the field representatives in the area of Service and assembly Building Technology Project leader File system, DLL, Informix, SQL, ODBC, AD, etc. DOS, Windows (NT, XP, 2000), Boot manager, Application Skills, dll, AES, DES, HHD Copy machines, Life books, testing tools (Hard- und Software), SGE comparison of target and actual business results pre configuration of the partition pre configuration of the HDD with Operating Systems and Drivers Pre Installation of the special User Applications, Utilities and the exchange Applications. Configuration of network connections, VPN-connections, network printer, User and Databases Creation of uniform desktops Encoding of the preconfigured HDD with SGE Trial runs from the created master HDD s Creation of the documents and hand out to the area leader 2,5 Month

20 Project description: Technical Consulting, Solution Architect Car Industry Technical Consultant, Network, Infrastructure, Business processes, databases, applied science, Business Intelligence and Enterprise Reporting (WebFocus), Datenbanken, WebFocus language, Styling of reports, Java Script, Troubleshooting, Interface between Head department and customer, Transform data into valuable business information and deliver it via the Web, 3 Monate

21 Project description: Migration of the Clients von NT auf XP-CAT (approximately. 400 Systems) Building Technology Technical Consultant Customer Support, Interface between Project leader and technical, Social Skills XP-CAT, certificates, Exchange, Time management, Hardware und Software, Inventory from the PC s (Software, Hardware, Rights, Preferences) Image preparation of the Mobile Clients Backup of the Business and Configuration data Checking of the backups Place a request for new PKI certificates Inventory of network connections, VPN-connections, network printer, User and Databases Installation of the Clients und finish of the configuration (individual configuration) Trial runs Hand out to the end-users and training of them. 2,5 Month

22 Project description: Creation of Documentation and Customizing of the Application Management. Focus: EUM and SAM Bank Project Leader, Technical Consultant Network Skills, Office, AM-Applications Remote connections, Scripting, Time Management, Register the actual state of the infrastructure and Business Processes Inventor the scripts Update/Upgrade the software Create an Documentation Hand out documentation Consulting of the customer Support of the application 18 month

23 Project description: International Monitoring of the Application Managements from a company in the financial branch Bank Technical Consultant Network, Applications, Support, SSL, Network topology, Installation of the BPM to an international monitoring Extension of the scripts for EUM Suggestions fort he EUM and new Security policies 30 month

24 Project description: POC: Application Management IT-Services Technical Consultant, Project Lead, Solution Architect Application, MMS, EUM, SLM, SAM, Time Management, SAP, WLAN, AM, BPM, SSL, RDC, CMDB Collect the SAP-Transactions Collect the SLA for the SLM Collect the Special Applications in the EUM Environment Place an order for the new licenses Place an order for the Hardware by the customer and preparation of the network environment. (Release of the Ports, Proxys, RDC,) Installation und Configuration of the Applications Creation of the new EUM scripts Creation of the new SLM s Configuration of the Views (CI, KPI) Including the View in the Dashboard Trial runs and a following hand out to the customer Edit the Documentation 6 month

25 Project description: Technical Consulting Insurance Technical Consultant, Trouble Shooter Network, Infrastructure, Business processes, databases, Business Intelligence and Enterprise Reporting (WebFocus), Datenbanken, WebFocus language, Styling of reports, Java Script, Troubleshooting, Interface between Head department and customer, Transform data into valuable business information and deliver it via the Web, Second Level Support 6 weeks Project description: Internal trainings for our employees in the Application Management Area (BAC, EUM, SAM) IT Services Consultant Social Skills, different Application Skills Training for installation and administration 36 month

26 Project description: IT-Security Governance Bank Project leader, Technical Consultant Security, Network, Infrastructure, Create new policies for the usage from Software, Hardware and Services Controlling of the IT-Infrastructure policies Consulting of the customer Meetings with the responsibles from the different departments 14 month Project description: Support for the Application Management initial project Insurance/Bank Project leader, Technical Consultant Scripting, Administration, network, Support for the Upgrade procedure, Scripting solutions, Development from possibilities in monitoring. Interface between the special departments enduring (30 month employed, after that selfemployed)

27 Project description: Performance tuning Manufacture of sporting goods Technical Consultant Network, Infrastructure, Business processes MMS, Infrastructure, Scripting, Proposal for the Optimization of the network, Creation of a Base lining. 5 month Project description: Upgrade BAC 5.0 to BAC 6.0 Transport systems Technical Consultant Network, Infrastructure, Business processes, databases Administration, Infrastructure, Scripting, Proposals for the upgrade procedure, Troubleshooting, Interface between Support and Customer. 2 weeks

28 Project description: Upgrade BAC 6.4 to 6.5 / Consulting / Scripting Insurance Company Technical Consultant Network, Infrastructure, Business processes, databases Administration, Infrastructure, Scripting, Proposals for the upgrade procedure, Troubleshooting, Interface between Support and Customer. 3 Month Project description: Consulting / Scripting / Korrelation of Web Applications Car Industry Technical Consultant Network, Infrastructure, Business processes, databases Administration, Infrastructure, Scripting, Troubleshooting, Interface between Support and Customer. 3 Month

29 Project description: Consulting / Scripting / Presales Company in the financial area Technical Consultant Network, Infrastructure, Business processes, databases, BAC Infrastructure Administration, Infrastructure, Scripting, Troubleshooting, Interface between Support and Customer. 3 Month Project description: Administration/ First-, Second-, Thirdlevel Support Company in the financial area Technical Consultant Network, Infrastructure, Business processes, databases, proxy s, BlackBerry Administration, Infrastructure, Scripting, Troubleshooting, Interface between Support and Customer and Head department and Customer 3 Month

30 Project description: Administration/ First-, Second-, Thirdlevel Support Medical Institute Administrator Network, Infrastructure, Business processes, databases, proxy s, First, Second and Third Level Support, OS, Rightmanagement Administration, Infrastructure, Support, Troubleshooting, Fixing problems, Administration enduring Project description: Transform an Mercury BTO System to an Open Source BTO System Financial Area Technical Consultant, Project Leader, Network, Infrastructure, Business processes, databases, proxy s, First, Second and Third Level Support, OS, Rightmanagement, Administration, Infrastructure,, Troubleshooting, Interface between Head department and software companies, tester 10 month

31 Project description: Remote scripting of an Oracle Forms Web Application Power and Energie Technical Consultant, Network, Infrastructure, Business processes, databases, proxy s, First, Second and Third Level Support, OS,, Administration, Infrastructure, scripting Troubleshooting, Interface between Head department and customer, Consultation 2 weeks Project description: Business and Technical Consultant Financial Service AG Technical Consultant, Business Consultant Network, Infrastructure, Business processes, databases, proxy s, First, Second and Third Level Support, OS, Project Management, Administration, Infrastructure, scripting Troubleshooting, Interface between Head department and customer, Consultation, Initial Installation and Configuration, Initial Strategy Meetings 26 month employed after that selfemployed

32 Project description: POC: Consulting / Scripting / Presales/ Installation Banking and Brokerage Technical Consultant, Project leader, Network, Infrastructure, Business processes, databases, Project Management, Ressource Management, Presales, Network, Infrastructure, Business processes, databases, proxy s, First, Second and Third Level Support, OS, Project Management, Installation, Reporting, Administration, scripting, Documentation, POC 8 month Project description: Training Post und Telecommunication (Swiss) Instructor VUGEN, Ansi C, VB, html Network, Infrastructure, Business processes, databases, proxy s, First, Second and Third Level Support, OS, Project Management, Installation, scripting 1 month

33 Project description: Create a Business case IT Project leader, Team leader, Interface between CIO and Vendor VUGEN, Ansi C, VB, ITIL, UCMDB, ITSM, SLM, BPI BAC, TV Network, Infrastructure, Business processes, databases, proxy s, First, Second and Third Level Support, OS, Project Management, Business Consulting, 12 month Project description: Expand the portfolio IT Product manager, Project leader, Interface between CIO and Vendor HP BAC, economics, ITIL V3, Prince II, marketing, Network, Infrastructure, Business processes, databases, proxy s, First, Second and Third Level Support, OS, Project Management, Product management 6 month

34 Project description: HP BAC Enablement Chemistry HP BAC Instructor VUGEN, Ansi C, VB, html, HP BAC AIS Network, Infrastructure, Business processes, databases, proxy s, First, Second and Third Level Support, OS, Project Management, ITIL Installation, scripting, administration, configuration, LDAP, Oracle Forms, 1 week Project description: Early Morning Check of 2000 Citrix Server due HP BAC Finance Sektor Project leader, Technical Consultant VUGEN, Ansi C, VB, ITIL, UCMDB, ITSM, SLM, BPI BAC, TV Network, Infrastructure, Business processes, databases, proxy s, First, Second and Third Level Support, OS, Project Management, Business Consulting, Technical Consulting 8 month

35 Project description: HP BAC upgrade from Topat 4.5 to BAC 6.8 Financial Area Senior Consultant IT-Administration, Network-Administration, Topaz 4.5, BAC 6.8 and 7.x, SiteScope, MS SQL, Network, Infrastructure, Business processes, databases, proxy s, OS, Technical Consulting, Interface between Vendor and Customer. Installing and upgrading the BAC environment, Solution concepts, reporting 4 weeks Project description: HP BAC 7.0 Installation and Configuration Software Company Senior Consultant IT-Administration, Network-Administration, BAC 7.x, SiteScope, MS SQL, CMDB Network, Infrastructure, Business processes, databases, proxy s, OS, KPI, CI, Dashboard OpenAPI, BlackBerry Enterprise Server Technical Consulting, Interface between Vendor and Customer. Installing and upgrading the BAC environment, Solution concepts, reporting 4 weeks

36 Project description: Create reference packages for further HP BAC projects Financial Services Project leader, KAM, Interface between CIO and Vendor VUGEN, Ansi C, VB, ITIL, UCMDB, ITSM, SLM, BPI BAC, TV Network, Infrastructure, Business processes, databases, proxy s, First, Second and Third Level Support, OS, Project Management, Business Consulting, Technical Consulting, Interface between Vendor and Customer. 4 month Project description: HP BAC Enablement, Scripting Enablement IT Provider Instrctor VUGEN, Ansi C, VB, ITIL, UCMDB, ITSM, SLM, BPI BAC, TV, Troubleshooting, Network, Infrastructure, Business processes, databases, proxy s, First, Second and Third Level Support, OS, Project Management, Training 2 weeks

37 Project description: HP BAC Implementation of a central monitoring system Financial Area Project Leader, Senior Conultant, internal Sales Support IT-Administration, Network-Administration, BAC 6.8 and 7.x, SiteScope, Network, Infrastructure, Business processes, databases, proxy s, First, Second and Third Level Support, OS, Project Management, Business Consulting, Technical Consulting, Interface between Vendor and Customer. Installing and upgrading the BAC environment, Solution concepts, reporting and presentation tasks. 8 month Project description: HP UCMDB Financial Area Project Leader, Senior Conultant, internal Sales Support IT-Administration, Network-Administration, HP BAC 6.8 and 7.x, SiteScope, HP UCMDB in a shared Environment Network, Infrastructure, Business processes, databases, proxy s, First, Second and Third Level Support, OS, Project Management, Business Consulting, Technical Consulting, Interface between Vendor and Customer. Installing and upgrading the BAC environment, Solution concepts, reporting and presentation tasks. 6 month

38 Project description: Reorganisation of the internal organisation (Project Excellence) 3wBox GmbH Service Provider Project Leader Prince II, ITIL V3, Economics, Marketing, Law, Finance, Human Ressources, Teamwork, presentation skills InStep, MS Project, Domino, Quickr, Sharepoint, MS Office, Mindmap, Graphik Tools, Video Tools Projectlead, QA, Interface between the stearing board (5)and the project members (10) 8 month Hint: This Profile is confidential. Without permission, from the creator of this document, it is not allowed to publish this profile or the information which are included. Stand: 30/06/2009 André Tröger

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41 Teilnahmebestätigung Wrfreu n Lns bgstäligen zu lönnsn däss Herr Andre Tröger Business Aväilability Cenler 5.0 Planning and Doployment Public Training vom 25. Jull2006 mil Erfolg teilgenommen rrat. Dieser Kurs b inhalt i die Pflsg von Proiilen alrs dem End user und sysiem Availability Management, die Konfigu tion der BAC nf slruklur, User / Gruppen VeMalllng sowe das Management der Dalenbank und der Dalenlief ranten. lmünchen, den 2s. Jü i2006 I't Die SefricesCEE

42 Teilnahmebestätig u ng WnieLen u.s beslälqen zu kdnnen, däss Herr Andre Tröger 3wBoxGmbH Business Availability Center 5.0 Scripting with vugen PublicTraining vom 26,-27. Juli2006 mil Ertolg teilgenommen hat. Der Virllal User Generator (vucen) st ein Scipling Tool, welches zum Auizeichnen und wieder Abspelen von Benutzer Akiionen auf den zu überuachenden Anwsndung n v ruend t wird. De miäels vucen ezeugten Skiplewerdgn dann zrr Uberuachlng von Geschäitspbzessen mit BAc 5.0 FP1 benotzt. Deser Kurs beschäftigl sich mil der Planung, EßlelLung und Anpässung von Vucen Skrpten iür die Uberuachung von Web Anwendungen. Ausiührliche Ublngen an Fand einer Web Applikation vermtleln hnen das Fachwssen, um wirkunqsvolle Skr pie fürd e UbeMachung lhreranwendunger ar erstellen. a\,1ünchen, den 27. Juli2006 Manager Pofess onalseryces CEE kt tt Maik K

43 Teilnahmebestätigung Wrfreuen uns bestäligen z! \önnen, dass Herr Andre Tröger Business Availability Center 5.0 Syslem Admlnlstration Public Training vom 29. Juli2006 mil Erlolg te lgonommen hat. Dieser Kurs be nhaltel die Pflese von Pofilen aus d m End User Lhd sysiem Availäbjlity Manägement die KonfiglEtion der BAC iniraslruklur, User/ Gruppen VeMallung sow e das Manag ment dar Dalenbank lnd der Dalenlieferanlen. rmünchen, den 28. Juli2006 SetoicesCEE f-, L^

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46 SIEMENS ZEFNNFilW Herr Andre Tröger.a!,,1 wohnhaft in lnformatiotrs- und Telekommunikations- SPE TB Fürth derzeit vom bis 7, zur Elektrofachkla [t f ür festgeleste Tätigkeiten. Theoretsche Ken.hisse von VoE-Voßchnften (0100,0105). Unialveholungsvoßchriten BGV42. Umqano mit werkzeusen (E er.rm- u. Handwerkzeus). S cheros Afteiten mll Lelern und Gerüsten r Lesen von Plänen (lnslallälionen, Verlelen). Einsalz von veßchedenen Betiebsfritlen. Anwenduns unteßch edlichervedege- u.d Montägetechniken. Dmensionierune von stomke sen (uberstromsch!lzorgane, ouerschnin. Ede tem von stromkreisve.tellen. Pdjlen der Schulzmaßnahmen VOE 0100 mitveßchiedene. Meßgehten (z.b Gossen-Melräwatl Protitesl c, lso ationsmessungl. Prüfen vo. Elekloseräten (2. B Nelzgeräl lrlon tor. Pc) näch voe 0702 bfl BGVA2 (z B. Prtlfgeräl sekutesi 0702). Dokumentalon der PrüJerqebnisse (z B. Exce daleien). Kalkllalion und Alfmaß elekascheranlagen. Theoeiische und prakl sche Erio sskonlrcie. Dieses zedifikat e.tbindel den Vorceselzenichi vonseiner Führüngsveranlvortung die n der Ausblldung etuorbenen Kenntnisse zu überpdfen Fürlh der 22. Seplember 2003

47 Candidate Test Report Trceger English Company/OrganisationiSwBox GmbH 15/12/2tn8 Overull Band CEF/AL E Level : 82J3 Readrng and Länguago Knowledge score 56 fhe s@res ate siven an a standard scale out ot T2

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49 fr NerAndE Trcqer geboren am nnümberg sl seit dem in unse ßm Unlemehmei a s PC Fachkaft b $häh gtund sheidet zum C{ aus nls slell seinen Kunden Fachpeßonal d Büb md Vetoalungsberech er Vedügung. Durch rcchselndeau&6&n ki'men unsee Mlarbelerin [uuer zet vieleriahtuig sah' mei und sich berui ch wlerqualiizle n. Ner Tdger aöeil le sich mil Eoßem Eigagementln ene neuen Arbeilsbe che en. Ml Unleßlülzun9 von Adhinislraloren {aren se ne ALngabenschweFunkle im Wesenlichen nsta labon und Suppon / Te venarung de. Siche eirszenirikare (PKIPGP)an vef Inslalalion und KoolguElion von Belieb$Flemen {MSDoS Wr93WlnNT, W i2000,!mnxp) lft Außend enshilaüe la! id (oiigu ration der E,Mai Cr ei ls lnna al oi udd konligue( on von Anrendeßofiwarc Fißl und Seond eve Suppod lür die A!ßen. udd Lnnend enshibrbe ler im 8ereich Had uid Sofüare, Nelzwerkbetreuunq VPN.Verbnduogen Otr.eAnrendungen, Remolverbliduigen und llidenspezf$hersoftware nsra laijon von Sode*onponentei mit W2!W nniav n2003 Allualsierung der Palches und V renslgnalurcn def Aüßend ensl,n laöeiter W r ünd unser mil den Le stlnqei ßi Nem Tdqer leneu eil sehr zufüedei W t haben Fem Trdget als kom pelenlen und edgaqierier l\4 laöeile r ke nengeml Se i Vehallen geqenüber Voßeseten und Kollelen warledeue I korekr und zuvoronmend Hetr Tdger scheidet aulegenen Wlish aus,!6 wr setu bedauen Wi bedankei lns für die qute Zßammenade I und wünschen Hem iröger 1ür d e Zukunil alles Gute und Mohles FachkGtle TE0slalion Doiumentat on Gfrbfl

50 Aldiana S^rqexW Zeugnis Herr Andr6 Tröger, geboren am 29.Q ln Nü rn berg, war vom bis zum und vom bis zum als lnternet-. Netu/erkbetreuer und lt-trainer u nserem Untemehmen beschäftigt. Herr Tröger hatte insbesondere die folgenden Aufgabenl. Netzwerkbetreuung. Programmierung des. Sicherstellen des Internetbetriebe5 Hotelinformationssystems. Coaching von Personal und Clienten ' Programmierung von Showintros Erstellung der Kursunterlagen. Hard- und Software Support. Einführung von VolP. Inhouse Werbemittel erstellen (Cd's,. WLAN lnstallatjon Flyer, Werb s, Bierdeckeldesign, etc.). Consultingfunktion bei Fragen zu l\4aterialbeschaffung Herr Tröger setzte seine ausgezeichneten Fach ken ntnisse jede zeit adäquat und sehr ergebnisorientiert in seinem Tagesgeschäft um. Er plante alle Arbeiten stets sorgfältig, legte sinnvolle l\4eilensteine fest und garantierteine konsequente und selbstständige Umse?ung wodurch er eine U msatzsteigeru ng von über 50 % erreichen konnte. Aufgrund seines ausgeprägten analytischen Denkvermögens und seinem Sinn für die Praxis fand Herr Tröger auch ftir schwierigste Probleme schnell effektive Lösungen, die wir stets gewinnbringend umseelen. Herr Tröger überzeugte jederzeit durch sein ausgeprägt entwickeltestrategisches und untemehmerisches Denken und Handeln. das er stets zum Wohle des Unternehmens einsetzte. Er war Neuem gegenüber stets a ufgesch lossen, fand jederzeit ausgezeichnete neue kreative ldeen und übezeugte durch hochi novative Ansätze. Herr Tröger verfügt über ausgezeichnete rhetorische Fähigkeiten. Er drilckte sich jedezeit klar aus, war kontaktfreudig und trat auch vor großen Gruppen souverän auf. Aufgrund seines hervorragenden Verhandlungsgeschicks erzielte Herr Tröger für alle Beteiligten stets hervorragende Ergebnisse. Er stellte sich auf u nte rschied Iic hste G esprächspa rtner sehr gut ein und übezeugte durch eine stels kompetente zielgerichtete Verhandlungsführung. Besonders hervorheben möchten wir, dass sich Herr Tröger auch im internationalen Umfeld unseres Konzernsehr gut zurecht fand. Dabei zeigte er ein hohes Maß an interkultureller Kompetenz und griff sicher auf seine guten Eng lisch ken ntn isse zu rllck. Er zeigte stets hohe Eigeninitiative. identifizierte sich voll n]it seinen Aufgaben sowie dem Unternehmen, wobei er auch durch seine große EinsaEfreude übezeugte. Auch unter schwierigsten Arbeitsbedingung en bewältigte Herr Tröger alle Aufgaben in hervorragender Weise. Aldiana Sangerme Seite I von 2 Turizm Ticaret Ltd. Sti. Sangerme - ortaca / Mugla - Türkiye Tel. Nr. (+) 0o-252-2s Telefax (+) sec@aldiana-dltn.com

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57 Stoqrlich dnerkon.t privoro Volkss.fi sl Lieb{rouenhous Heaosenooroch ZEI'GNIS UBER DIE PRÜFITNG tn I{TIIIZSGHR rt l$! i;t,;ä.! \iä and.ä,.. s e, gfüäg rs77 i r\u,rb-re f:, 5.h ci de, obei,.enondci 5.h q i "!!l.är\,! * : I 1lu-u9 d.,9 ; il ; $&-Pä E E-r, t* i fi ie i t+ {- -s9 \ll- : Henoqenaura.h, 29. \r" satom'f{h!e'\bü boyü{rn kh!n loo s ^/ ree01( ben ed 9eid. ouyechend '@...