CHANGE GUIDE Germany

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1 IATA TRAVEL AGENT CHANGE GUIDE Germany

2 CHECKLIST - IATA TRAVEL AGENT CHECK LIST Change of Ownership Instructions and special requirements in order to notify IATA of a Change of Ownership Notice of Change Form signed by authorised person of the Agency (transferor and transferee) Note: If this represents a complete (major) change to the owners and/or legal status of the Agency then the following documents are also required. Application Form signed and stamped by authorised person of the Agency 2 copies of the Passenger Sales Agency Agreement signed and stamped by authorised person of the Agency Copy of Travel Agent License (where applicable) Official Certificate of Company Registration Bank Guarantee timely unlimited, alternatively a declaration of assignment on a fixed deposit account, the level will be set after receipt of the application form and Notice of Change Form (sample attached) List of Shareholders Notary Certificate Sample of Travel Agency s Letterhead Proof of payment (see section of Fees) Self Disclosure Form signed and stamped by authorised person of the Agency Direct Debit Authorisation Form signed and stamped by authorised person of the Agency Change of Legal Status Instructions and special requirements in order to notify IATA of a Change of Legal Status Notice of Change Form signed by authorised person of the Agency Note: The following documents are also required. Application Form signed and stamped by authorised person of the Agency 2 copies of the Passenger Sales Agency Agreement signed and stamped by authorised person of the Agency Copy of Travel Agent License (where applicable) Official Certificate of Company Registration Bank Guarantee timely unlimited, alternatively a declaration of assignment on a fixed deposit account, the level will be set after receipt of the application form and Notice of Change Form (sample attached) June

3 CHECKLIST - IATA TRAVEL AGENT List of Shareholders Notary Certificate Sample of Travel Agency s Letterhead Proof of payment (see section of Fees) Self Disclosure Form signed and stamped by authorised person of the Agency Direct Debit Authorisation Form signed and stamped by authorised person of the Agency Change of Name Instructions and special requirements in order to notify IATA of a Change of Name (not resulting in a conversion to a different legal entity) Notice of Change Form signed by authorised person of the Agency 2 copies of the Passenger Sales Agency Agreement signed and stamped by authorised person of the Agency Copy of Travel Agent License (where applicable) Official Certificate of Company Registration Sample of Travel Agency s Letterhead Bank Guarantee timely unlimited, alternatively a declaration of assignment on a fixed deposit account. Proof of payment (see section of Fees) Change of Location Formless indication of the change prior to the change date signed by authorised person of the Agency Proof of payment (see section of Fees) Self Disclosure Form signed and stamped by authorised person of the Agency Copy of Travel Agent License (where applicable) Official Certificate of Company Registration Voluntary Relinquishment Formless indication of the Relinquishment prior to the effective date signed by authorised person of the Agency June

4 CHECKLIST - IATA TRAVEL AGENT Temporary Closure Formless indication of the Closure signed by authorised person of the Agency (Force Majeure only) June

5 FEES FOR CHANGES - IATA TRAVEL AGENT FEES (EUR, EXCL. VAT) CHANGE OF OWNERSHIP/LEGAL STATUS EUR 890,00 CHANGE OF OWNERSHIP/LEGAL STATUS ADDITIONAL BRANCH EUR 160,00 CHANGE OF OWNERSHIP BETWEEN IATA AGENTS EUR 320,00 CHANGE OF SHAREHOLDING EUR 540,00 CHANGE OF LOCATION EUR 350,00 CHANGE OF NAME EUR 350,00 The change fees will be collected via one-time bank withdrawal authorization prior to the approval of the change. June

6 CONTACT DETAILS - IATA TRAVEL AGENT CONTACT DETAILS SELF SERVICE PORTAL: FAX: +49 (0) info.de@iata.org

7 TEMPLATE BANK GUARANTEE WITH PRINCIPAL LIABILITY (the Guarantee ) Poststrasse 2-4 D Frankfurt am Main Germany (Letterhead of the Bank) At the request of ---[(insert name, full legal name and address of the Agent]--- ("our Customer") and in order to enable our Customer to comply with the s ( IATA ) requirements under the applicable IATA Resolutions, rules and procedures, as may be amended from time to time ( the Rules ), governing participation in the IATA Billing and Settlement Plan Germany (the BSP Germany ), ---[insert name and full address of bank]--- ( we, us, our or the Bank ) hereby irrevocably provides a guarantee ( Bürgschaft ) for the due and punctual payment of any and all amounts due and payable, at any time, by our Customer to IATA, or to any airline participating in the BSP Germany (a Member Airline ), which has appointed our Customer as its agent in BSP Germany. Further, we hereby waive and renounce any and all legal defences, exceptions or rights with respect to this Guarantee to require IATA or any Member Airline to enforce its right to any payment guaranteed hereunder. Therefore, this Guarantee shall be a guarantee with principal liability ("selbstschuldnerische Bürgschaft"), directly enforceable against us, in accordance with the following conditions: 1. If and when our Customer shall fail to pay any sum(s) whatsoever when due to IATA or any Member Airline, whether owing in connection with Traffic Documents, Transportation Orders or otherwise payable under the Rules (such sum(s) hereinafter referred to as the Debt ), we agree to pay that sum to IATA (up to the Limit Sum as defined below) on demand being made as hereinafter provided. For the avoidance of doubt, the Debt shall include any payment of interest owing in connection with any outstanding payment referenced in this clause 1, provided that such sum shall not include payments of interest on interest, but shall include any lump sum damages ( pauschalierter Schadensersatz ) owed by our Customer for failure to pay accrued interest. 2. Our total liability under this Guarantee for any outstanding Debt is limited to and shall in no circumstances exceed the sum of ---[Insert currency and amount in figures]--- (the Limit Sum ). 3. This Guarantee shall not be satisfied, discharged or affected by any intermediate payment or settlement of account. 4. Any failure, neglect or forbearance by IATA or any Member Airline to enforce its right to payment of any Debt hereunder (whether or not such failure, neglect or forbearance is intentional and whether or not such failure, neglect or forbearance is required by, or provided in accordance with, any agreement by and between IATA, or any Member Airline, and our Customer), shall not in any way prejudice or otherwise affect this Guarantee. 5. Payment against this Guarantee shall be conditional on a written demand by IATA, stating that our Customer has failed to pay the Debt and accompanied by a letter signed by an authorized IATA representative stating that our Customer has been declared in default under the Rules. The Debt so stated by IATA shall be deemed conclusive and final and we hereby confirm that we will not require proof of the same. 6. This Guarantee shall remain in full force and effect, notwithstanding any change in the constitution or control of our Customer. 1

8 7. This Guarantee shall be in addition to and shall not be in any way prejudiced or affected by any other security or guarantee, provided at any time, by our Customer to IATA or any Member. Notwithstanding any other provision of this Guarantee, if our Customer provides a separate guarantee (or any other type of security) in favour of any Member or other airline participating in any other IATA Billing and Settlement Plan in terms of which payment is guaranteed to such Member or airline for all amounts that may become due and payable by our Customer to such Member or airline, such Member or airline which is the beneficiary of such separate guarantee shall not be entitled to any payment under this Guarantee until all outstanding indebtedness of our Customer to such Member or airline under such other guarantee shall have been discharged up to the limits of the applicable guarantee. 8. No event of bankruptcy, liquidation, restructuring or insolvency of our Customer shall prejudice or otherwise affect or determine our liability under this Guarantee. 9. The obligations under this Guarantee shall be valid and effective regardless of any law, regulation or decree now or after this date in effect which affects or might in any way affect the Rules, and we hereby confirm that neither IATA nor any Member is bound to take any steps or to exhaust any remedies against our Customer before calling on this Guarantee up to Limit Sum payable under this Guarantee, to the extent permitted by applicable law. 10. This Guarantee shall be governed by and construed in accordance with the Laws of Germany. 11. This Guarantee is non-assignable. The English language of this Guarantee shall be controlling, provided that where a German term has been inserted in parenthesis and/or italics such German term alone (and not the English term to which it relates) shall be controlling and authoritative for the purpose of interpretation and application of any applicable law. 12. The parties irrevocably submit to the exclusive jurisdiction of the courts of Frankfurt am Main, Germany Signature of authorised representative of issuing Bank Date Full Name: Title: SEAL OF BANK 2

9 SAMPLE ASSIGNMENT ON FIXED DEPOSIT ACCOUNT (Briefbogen des Sicherungsgebers) (Name und Anschrift) nachstehend Sicherungsgeber genannt, tritt der International Air Transport Association (IATA), Poststrasse 2-4, Frankfurt/Main ab: Seine jeweiligen Guthaben (ohne Zinsen) bzw. Saldoforderungen in Höhe von EUR aus: Festgeldkonto Nr. Kreditinstitut: (Name und Anschrift) BLZ: Das Guthaben ist festgelegt, solange die Forderung der gegenüber dem Sicherungsgeber besteht, d.h. nicht schriftlich durch sie widerrufen wird oder der Sicherungsgeber den Status des IATA-Agenten verliert und alle Verbindlichkeiten gegenüber der (IATA) oder Luftverkehrsgesellschaften, die am Billing Settlement Plan teilnehmen, beglichen hat. Die Abtretung dient für alle gegenwärtigen und künftigen Verbindlichkeiten des(r) (Name und Anschrift des IATA-Reisebüros, Firmensitz) gegenüber der (IATA) und Luftverkehrsgesellschaften, die am Billing Settlement Plan teilnehmen (BSP), für die (Name des IATA Reisebüros) aufgrund des Antrags auf Ernennung zum IATA-Agenten oder als ernannter IATA-Agent Verkäufe von Flugscheinen oder Gutscheinen für Flugscheine etc. (MCO's) durchgeführt hat oder durchführen wird. Die Rechte und Ansprüche auf Kündigung der(s) Guthaben(s) gehen mit dieser Abtretung an die (IATA) über. Werden die Nummern der oben bezeichneten Konten geändert oder ergänzt, so bleibt die Abtretung hinsichtlich dieser Konten wirksam. Falls die (das) der aufgrund dieser Abtretung zustehende(n) Guthaben auf andere für den Sicherungsgeber bei der Bank geführten Konten umgebucht werden (wird), so umfasst diese Abtretung auch diese Konten. Der Sicherungsgeber versichert, dass die abgetretenen Forderungen frei von Rechten Dritter bestehen, dass er berechtigt ist, uneingeschränkt über sie zu verfügen und ihnen keine aufrechenbaren Ansprüche gegenüberstehen. Die wird der Bank diese Abtretung anzeigen. Sie ist berechtigt die ihr übertragenen Rechte und Ansprüche auszuüben und geltend zu machen, wenn der Sicherungsfall eingetreten ist. Ort und Datum rechtsverbindliche Unterschrift des Sicherungsgebers Die IATA nimmt vorstehende Abtretung an: Ort und Datum Unterschrift IATA (Abtretungsnehmer) Bitte 2fach im Original einreichen