Passenger traffic our customer base is half the Swiss population. SBB Passenger traffic Long distance traffic

Transkript

1 Passenger traffic our customer base is half the Swiss population. SBB Passenger traffic Long distance traffic

2 Passenger traffic: the highlights SBB Passenger traffic Long distance traffic

3 Organisation. SBB Passenger traffic Long distance traffic

4 Long distance traffic. Organisation. Long distance traffic Finance & Controlling Program leaders Services Strategic planning Product management Marketing Switzerland International passenger traffic E-Business Baggage logistics SBB Passenger traffic Long distance traffic

5 Principles on planning the long distance traffic offer. Market / Demand Offer SA/PM Rolling stock Infrastructure

6 Overwiev of responsability in offer planning Schaffhausen Konstanz Romanshorn Basel SBB Winterthur St. Margrethen Olten Zürich HB St. Gallen La Chaux-de-Fonds Biel/Bienne Zofingen Buchs SG Arth-Goldau Neuchâtel Luzern Bern Fribourg Interlaken Ost Chur Route Nord-Süd: E. Schenk Laurent Stalder Thomas Hösli Genève Lausanne Sion Brig Bellinzona Locarno Route Romandie: G. Rosetti Pierre-Alain Perren Route West-Ost: A. Dörig Jörg Ostwald Andreas Wisler

7 SBB-alliances in international passenger traffic Hamburg / Berlin / Dresden Frankfurt Mannheim Paris Lyria Strasbourg Stuttgart Rheinalp München Alliances: CH France Lyria CH Italy Cisalpino LUNA/EN EuroNight CH Germany Rheinalp Mâcon Lyon Mulhouse Dijon Basel Lausanne Genève Torino Bern Brig Zürich Lugano Milano Verona Bologna Cisalpino Innsbruck Venezia Wien Overseas Marketing REG RE4A Barcelona Genova Firenze Roma SBB Passenger traffic Long distance traffic

8 Backup slides. Backup slides. SBB Passenger traffic Long distance traffic

9 How does the SBB s income break down? Almost a third of income comes from passenger traffic: Other 12% 29% Passenger traffic Federal contribution to infrastructure 17% 9% 13%. Freight traffic Grants 16%. 4% Ancillary income Rents SBB Passenger traffic Long distance traffic

10 SBB Passenger Traffic Overall strategy. SBB Passenger Traffic wants to act as a mobility provider (integration and networking). focuses rigorously on customer needs. excels as a leading European rail producer on account of operational excellence, high product quality (safe, clean, punctual) and the continued development of Rail 2000 (faster and more frequent services). holds its own as a provider of regional and international transport in the liberalised business environment. SBB Passenger traffic Long distance traffic

11 SBB Passenger Traffic strategic thrust. Growth Wachstum We Wir are werden turning zur into «S-Bahn Switzerland» Schweiz and und the zur hub of the Bahn-Drehscheibe European rail network Europas. Steigerung Increase train-km, von Zkm, passenger- Pkm, Personenverkehrserträgkm, revenues from passenger und Ertrag/ services Reisende and (Ertragskraft) revenue per passenger (profitability) Verlagerung Transfer from von road der to Strasse rail (modal auf split) die Schiene (Modalsplit) Ausschreibungswettbewerb Competing for work put out to tender Expansion ins abroad grenznahe in areas Ausland close Internationale to Swiss borders Kooperationen International cooperation und Allianzen and alliances Business Mission Produktivität Productivity Quality Qualität We Wir will setzen deploy our unsere resources Mittel We Wir are sind Europe's der europäisch leading rail even und more Kräfte efficiently noch besser ein. producer führende Bahnproduzent. Operational Excellence Einsatz, Deployment, Umlaufplanung planning of turnaround und times Unterhalt and rolling Rollmaterial stock maintenance More productive deployment of loco/train Produktiverer crews Einsatz LP/ ZP Auffangen Achieve future des Wachstums growth without mit any dem increase heutigem in Personalbestand headcount Innovate products and services Innovation in Produkt- und Serviceleistungen Make or buy Keep investment within sustainable Make or buylimits Verkraftbare Investitionen Improved customer satisfaction and service Erhöhung der Kundenzufriedenheit und Services Service to the customer Dienst am Kunden : Sicher safe Sauber clean Pünktlich punctual Zuverlässig reliable SBB Das staff provide SBB-Personal a unique, erbringt einzigartige service und exzellente top-notch Leistungen. SBB Passenger traffic Long distance traffic