CONDOR GERMAN AIRLINES

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1 CONDOR GERMAN AIRLINES JANUARY

2 Condor at a glance Founded in 1955 and owned by Lufthansa up to Thomas Cook takes over 100% Leading German leisure Airline with short- and long haul destinations High-performance fleet of 42 aircrafts Airbus A320, B757 and newly refurbished B767 Operating Services to the Mediterranean, Asia, Africa, North America and the Caribbean with more than 70 destinations worldwide Main base is Frankfurt Airport, with a hub at Munich Airport Established own Condor Technik for maintenance in million passengers per year Award winning airline for service quality, customer satisfaction and most sustainable airline 2

3 Condor Destinations in CANADA Whitehorse Calgary Canadian Interline Partner Vancouver Toronto Halifax 3

4 Condor schedule

5 DE connections beyond Frankfurt with our European Partners Frankfurt 5

6 Cabin refurbishment on all Boeing 767 long haul aircraft 3 class concept (Business, Premium Economy, Economy) Improved Living Space and Video-on- Demand within all 3 classes New lavatories, LED & mood lighting Wing extensions Higher fuel-efficiency (up to 5% per year) Lower emissions Improved aerodynamics New cabin design elements (e.g., wallpapers, carpets, galleys, logos) Source: Condor 6

7 B767 Cabin Product - Business Class New full-automatic reclining seats Seat pitch 60 Reclining to 170 degrees Bed length of more than 1,80 m / 5,9 ft seat configuration Personal reading light and cocktail table Movable headrest Personal 15 seat back screens USB and power port at each seat Blanket and extra-wide pillow Source: HL/P 7

8 Service - Business Class Exclusive selection of beverages with a welcome drink and cocktail service Delicious five-course meal with a selection of three entrées served on porcelain, with cloth table linens Separate dessert and after-dinner drink trolley Cosmetics set and heated towelettes Free seat reservation with the option to check in online Baggage allowance increased to 30 kg; for flights to the United States or Canada: 2 x 32 kg (deviating regulations for feeder and connecting flights may apply) Two hand carry-ons totaling 12 kg Free carriage of sports equipment up to 30 kg Separate check-in at the Business Class counter in Frankfurt and at many airports in other countries Access to lounges in Frankfurt and at many other international airports Source: HL/P 8

9 B767 Cabin Product - Premium Economy Class New ergonomically seats with Antithrombosis cushion Seat pitch Back rest recline seat configuration Movable headrest and adjustable footrest Personal 9 seat back screens USB port at each seat Blanket and extra-wide pillow Free alcoholic drinks with meals Free headsets Wide range of magazines Wellbeing set with a selection of useful accessories for your stay on board 1 x 32 kg Free baggage allowance on North America flights One hand carry-on up to 8kg Separate Check-In at all German airports Free seat reservation Source: HL/P 9

10 B767 Cabin Product - Economy Class New ergonomically designed seats with Anti-thrombosis cushion Back rest recline seat configuration Personal 9 seat back screens USB port at each seat Blanket and pillow Variety of cold or hot meals and snacks Non-alcoholic beverages free of charge Possibility to pre-book a Premium or Special menu 1 x 23 kg free baggage allowance for North America flights One free hand carry-on up to 6 kg Free seat reservation for families with infants (under two years of age Source: HL/P 10

11 Important to know 25% Child fare discount on every Economy and Economy Premium Fares Great thru fares to Europe, Middle East and India Rail Train bookable in GDS Over 30 connections with WestJet in Canada Miles accrual with LH Miles & More Very competitive group fares available Fare quote within 24 hours Flexible payment options for groups upon request 11

12 Everything you need to know about Condor: Extranet for Travel Agents Travel Agent Support Call Center : Reservation_usa@condor.com Useful tool for the everyday work at the office Information about our products Download of useful information materials General news & local news Media library with logos, latest photos and videos Link: 12

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