Ticketing Service by München Ticket https://www.muenchenticket.de/ 1 1 Enter here the name of the event Halls & Walls and press enter. 2 2 Click on TICKETS SICHERN to buy a ticket. How to get your tickets from München Ticket GmbH Page 1 / 16
Information about the event 4 3 4 3 There is only one category of tickets for Halls & Walls. Prices are inclusive of tax but exclusive of costs for service and postage. 4 Click on TICKETS JETZT AUSWÄHLEN to continue. How to get your tickets from München Ticket GmbH Page 2 / 16
Choose of category 5 6 7 5 You don t need to choose a category as there are only standing room tickets available. 6 Choose the number of tickets (Anzahl) PK. 7 Click on WEITER to continue. How to get your tickets from München Ticket GmbH Page 3 / 16
Shopping bag 11 10 8 9 12 8 Click on ZUSÄTZLICHE PLÄTZE WÄHLEN to get additional tickets of the event. 9 Click on WEITERSHOPPEN to get tickets of any other event. 10 To cancel an article click on the x on the right end of the row. 11 Here you can see the number of articles/tickets in your shopping bag and time left for the shopping process. The shopping process has to be completed within 30 minutes. By clicking on this button you will return to the shopping bag from every step of the shopping process. 12 Click on WEITER to continue. How to get your tickets from München Ticket GmbH Page 4 / 16
Login 13 14 15 13 If this is your first time to deal with München Ticket you need to register. Click on JETZT REGISTRIEREN to register. 14 If you are already registered on München Ticket but forgot your password click on Passwort vergessen? 15 If you are already registered on München Ticket login with your E-Mail/Loginname and password and click on WEITER to continue. Continue on page 10 / 16 How to get your tickets from München Ticket GmbH Page 5 / 16
Registration 16 17 18 16 Enter your e-mail address, choose a password and confirm your password. * required field After submitting the form, you will receive an e-mail to activate your account. 17 Passwortstärke shows the safety of your chosen password. Password must have minimum 8 characters. For a safe password use upper and lower case letters, numbers and additional characters (for example: %,&,!). Information given during entering password: Leeres Passwort blank password Zu kurzes Passwort password too short Unsicheres Passwort password unsafe Passwortwiederholung stimmt nicht überein password and confirmation do not match 18 Click on WEITER to continue. How to get your tickets from München Ticket GmbH Page 6 / 16
Registration 19 20 21 19 Enter your contact details: Anrede: Frau / Herr Titel Vor- und Nachname Firma Straße und Hausnummer PLZ Ort Land Telefonnummer Alternative Tel. choose: Mrs. / Mr. title: for example PhD etc. first and last name company street and number postal code city country telephone alternative telephone * required field 20 Accept AGB (general terms and conditions): tick that you have read the general terms and conditions and accept them. 21 Click on WEITER to continue. How to get your tickets from München Ticket GmbH Page 7 / 16
Verifying your e-mail 22 YOUR E-MAIL 24 23 22 In a few minutes you ll receive an e-mail to your given e-mail-address with instructions how to finish registration. 23 You can also confirm your e-mail-address later. In case you did not receive an e-mail please check correct spelling of e-mail and also check your spam folder respectively anti-spam-filter. 24 Click on WEITER: LIEFERANSCHRIFT to continue. How to get your tickets from München Ticket GmbH Page 8 / 16
Example of confirmation e-mail 25 Betreff: Bestätigung Ihrer Registrierung bei www.muenchenticket.de Sehr geehrter Kunde, wir freuen uns sehr, dass Sie sich auf www.muenchenticket.de registriert haben. Ihre Kundennummer bei München Ticket lautet: XXX Mit dieser Mail stellen wir sicher, dass Ihre E-Mailadresse korrekt ist. Um Ihr Konto bei München Ticket zu aktivieren klicken Sie bitte jetzt auf diesen Link: https://www.muenchenticket.de/usr/approvesignup... Für weitere Fragen stehen wir Ihnen selbstverständlich auch persönlich unter der Telefonnummer 089 / 54 81 81 81 zur Verfügung. Die genauen Ticket Telefon Öffnungszeiten finden Sie unter https://www.muenchenticket.de/oeffnungszeiten Falls jemand unberechtigt Ihre E-Mail-Adresse verwendet hat, schicken Sie diese E-Mail bitte an info@muenchenticket.de mit dem Betreff "Keine Anmeldung" zurück. Wir freuen uns darauf, Sie bald wieder auf unserer Internetseite begrüßen zu dürfen. Ihr München Ticket Team 25 Subject: Confirmation of your registration at www.muenchenticket.de Dear customer, we are very pleased that you have registered on www.muenchenticket.de. Your customer number at München Ticket is: XXX With this mail we verify your e-mail address. To activate your account at München Ticket please click on this link: https://www.muenchenticket.de/usr/approvesignup... For further questions, please do not hesitate to contact us by calling 089/54 81 81 81. For opening hours look at https://www.muenchenticket.de/oeffnungszeiten If someone has used your e-mail address unauthorized, please return this e-mail to info@muenchenticket.de with subject "Keine Anmeldung (No Registration)". We look forward to welcoming you back to our website soon. Yours München Ticket Team How to get your tickets from München Ticket GmbH Page 9 / 16
Terms and Conditions have changed 26 27 26 tick that you have read the actual terms and conditions of München Ticket GmbH and that you accept them. For English terms and conditions please contact München Ticket GmbH. 27 Click on WEITER to continue. How to get your tickets from München Ticket GmbH Page 10 / 16
Delivering address 28 XXX first and last name company street and number postal code and city 29 30 31 33 32 28 Your costumer number and address 29 Click on ADRESSE BEARBEITEN to edit your address. How to get your tickets from München Ticket GmbH Page 11 / 16
30 Click on AN VORHANDENE ADRESSE SENDEN to continue by sending tickets to your address. 31 Alternative delivery address Titel Vor- und Nachname Firma Straße und Hausnummer Adresszusatz PLZ Ort Land title: for example PhD etc. first and last name company street and number extra address line for further information postal code city country * required field 32 Click on LIEFERADRESSE ZURÜCKSETZEN to reset delivery address. 33 Click on AN ABWEICHENDE ADRESSE SENDEN to continue by sending tickets to delivery address. How to get your tickets from München Ticket GmbH Page 12 / 16
Choose mode of dispatch and payment 34 35 36 37 34 Choose mode of dispatch. We recommend for non-residents to choose Print@Home: After payment by credit card or by money transfer you can download the tickets directly. Please note that web browser must allow pop-up windows. Additionally you will receive the tickets together with order confirmation by email. 35 Choose mode of payment. Kreditkarte credit card 6 SOFORT Überweisung online payment via money transfer 36 Click on ZURÜCK to return. 37 Click on WEITER to continue. How to get your tickets from München Ticket GmbH Page 13 / 16
Verifying your order 38 39 41 first and last name first and last name company street and number postal code and city company street and number postal code and city 40 42 43 45 44 46 38 Please check the correctness of all data. After booking you will receive a confirmation by email within a few minutes. 39 Please check your address. 40 Click on ADRESSE BEARBEITEN to edit your address. 41 Please check your delivery address. 42 Click on ADRESSE BEARBEITEN to edit your delivery address. 43 Please check your order. How to get your tickets from München Ticket GmbH Page 14 / 16
44 Click on ZURÜCK to return. 45 tick that you have read the terms and conditions of Halls & Walls organised by (in German and English) and that you accept them. 46 Click on KAUFEN to buy your order. How to get your tickets from München Ticket GmbH Page 15 / 16
Bezahlung 47 48 49 50 51 52 53 47 Credit card number. 48 Valid until month and 49 year. 50 Security number. 51 Help? Explanation of security number. 52 Click on KAUFEN to buy your order. 52 Click on Zahlung abbrechen to cancel. How to get your tickets from München Ticket GmbH Page 16 / 16