next level of communication sales? Michael Groß 19.09.2017 www.emnec.de
Marktbeobachtung: Zunehmend digital und vernetzt Mehr Mobilität & mehr Virtualisierung Business Networking & Cloud 9B mobile users in the world 50% of web browsing from mobile devices WW server shipment Growth 8% Workload processed in the cloud Server virtualization will reach 80%+ VDI market: 7.5% annual growth Global UCaaS market: From $2.5B in 2013 to $7.6B by 2018 Growth in adoption of business networks Kundenbindung, Prozessintegration & IoT Security & Big Data Integrate social Networking into business processes 1B virtual team Workers by end 2016 Security concerns drive 13% year-on-year growth Business continuity is key virtualization motivator More devices than people 50 Billion things to be connected to the internet World Data Generated last 2 years Total World Wide Data capacity
Herausforderungen vieler ITK Systemhäuser, wenn sie in den nächsten (5) Jahren erfolgreich sein wollen Neue Wettbewerber Neue Geschäftsmodelle Neue Lösungs- und Service Konzepte 50 NEC Enterprise Solutions 2017 NEC IP DECT SMB Solutions
Die Zukunft ist nicht (nur) Cloud! Smart IoT Smart UC&C OpenStack Nimm deinen Kopf aus der Cloud Smart Data Analytics Smart Business Continuity Smart Networking und stay on the ground 51 NEC Enterprise Solutions 2017 NEC IP DECT SMB Solutions
Kommunikation & Collaboration es geht um die Zusammenarbeit Büro MA Mobile MA Heim MA Führungskräfte Teamleiter Management Kunden, Partner, Lieferanten 52 NEC Enterprise Solutions 2017 NEC IP DECT SMB Solutions
Warum eingentlich UCC - Was ist UC&C? Echtzeit Kommunikation Integration in Geschäftsprozesse Einheitliche Benutzeroberfläche, Geräte und Medientypen 53 NEC Enterprise Solutions 2017 NEC IP DECT SMB Solutions
UCC im Überblick Improve IT Operations Serve Customers Better Optimize Business Connect With Anyone Increase Teamwork Communicate Be More Productive Work Anywhere Kommuikation 54 NEC Enterprise Solutions 2017 NEC IP DECT SMB Solutions
Wo sind die Unterschied zwischen den Lösungen SV9100 19 Box Server eigenes Management Device Orientiert InApp UC(C) Unterschiedliche Nutzer- Oberfläche Lizenz orientiert you get what you buy SV 9100 Skills Mehrwerte: IP DECT, BCT, SBC, Alarmserver Univerge 3C AD Benutzer Orientiert UCC Einheitliche Nutzer- Oberfläche Einfaches Lizenzmodell keep it simple U3C & Microsoft Skills Mehrwerte: IP DECT, BCT, SBC, Alarmserver 55 NEC Enterprise Solutions 2017 NEC IP DECT SMB Solutions
Web Collaboration White Paper Review Started: 3:10pm, Feb12, 2011 Marketing Planning Starts 1:00pm, Feb17, 2011 ABC Printing Meeting Starts: 8:00am, Feb18 2011 Widget Collateral Review Starts: 3:00pm, Feb21,2011 Bob Doe s Room Idle In-progress Scheduled Scheduled Scheduled Dedicated Die Lösungen für Next Level of Communications Collaboration UC Client Moderator: Jerry Toldre There are 3 participants in the room Moderator: Julie Hirsh There are 13 participants invited Moderator: Bill Klien There are 5 participants invited UC&C Client Mobility Operators & Attendants Agents & Supervisors Business Portals Wallboards & Displays Vertical Applications Moderator: Julie Hirsh There are 12 participants invited Moderator: Bob Doe There are 0 participants in the room Web-centric clients provide secure access from virtually anywhere Unified Communications Manager Contact Center Manager Collaboration Meeting Manager Unified Messaging Wide array of connection options allow you to tailor to the organizational needs PBX Systems Media Gateways SIP Trunk Service Provider Federation IP Phones Soft Media Wireless Thin Client Room Video Surveillance Tablets & Specialty Kiosks 56 NEC Enterprise Solutions 2017 NEC IP DECT SMB Solutions
Benutzer Orientierte Unified Communications Zusammenführen aller Formen der Kommunikation unabhängig davon, wo Sie sind oder das Gerät, das Sie verwenden Telephony Video Contacts Calendar IM Telephony Video Contacts Calendar IM Presence Presence Location Sharing Collaboration File Transfer Voicemail email Location Sharing Collaboration File Transfer Voicemail email 57 NEC Enterprise Solutions 2017 NEC IP DECT SMB Solutions
Lösungs Konzept MA4000 Expense Mgnt BCT media ports UCM (secondary) media server Microsoft Exchange Microsoft AD CMM conf. ports UCM media server DFS UCM (secondary) media server Media gateway DTxxx phones UC-client Mobile client Web based Collaboration Unified Communications Manager Collaboration Meeting Manager 58 NEC Enterprise Solutions 2017 NEC IP DECT SMB Solutions
UCM System Architecture (External) 3C Unified Communications Manager (UCM) Terminals SIP MGC Database Server EWS Calendar Monitor User Process 3C Database RIA Server Web Server Microsoft AD Server Exchange Server Media Server IM Server 59 NEC Enterprise Solutions 2017 NEC IP DECT SMB Solutions
UCM System Architecture (Internal) Software modules operating on all UCMs Software modules operating on one UCM Software modules operating on the primary UCM only Optional Software modules on primary UCM Desktop Manager Calendar Monitoring CCIS Trunk Call Log Call Logger SMDI Call Manager (MGC) IM Archive IM and XMPP Services Call Admission Control Server Media Server Web Admin Primary config Database Manager User Services Web Server RIA Services Unified Communications Manager DFS / FTP Service Network Load Balancer (optional) Microsoft OS Services Media Gateways Desk Phone UC Client w/desk Phone UC Client (standalone) Other Web Service Applications 60 NEC Enterprise Solutions 2017 NEC IP DECT SMB Solutions
Empfehlung Entwicklungs- Roadmap für Partner Univerge 3C Microsoft AD / Server SBC BCT /MobiCall IP-DECT inapps SV9100/SL2100. 61 NEC Enterprise Solutions 2017 NEC IP DECT SMB Solutions
Die Kernthemen & unser Antworten im SMB Segment Mehr Mobilität & mehr Virtualisierung SV9100 mit In UCC, InApps Business Networking & Cloud SV9100 mit Vernetzung der Anlagen Kundenbindung, Prozessintegration & IoT SV9100 mit BCT, Estos Security & Big Data SV9100 mit SBC, InGuard, InReport 62 NEC Enterprise Solutions 2017 NEC IP DECT SMB Solutions