The New Collaboration Experience. Carsten Heidbrink Collaboration Architecture Sales

Transkript

1 The New Collaboration Experience Carsten Heidbrink Collaboration Architecture Sales

2 2010 Cisco Systems, Inc. All rights reserved. Cisco Confidential 2

3 The Power of Collaboration Presentation_ID 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3

4 Ihr Feedback an mich Cisco vs Microsoft? Was passiert mit dem Product Overlapping im Video Umfeld? Welchen Desktop Client platziere ich bei meinem Kunden? MeetingPlace oder WebEx, Hybrid oder on Premise? Es ist nicht leicht mit Euch verbessert Eure Prozesse Was macht Cisco im Enterprise Social Software Umfeld? Warum bringt Cisco einen Tablet PC raus? 2010 Cisco Systems, Inc. All rights reserved. Cisco Confidential 4

5 Cisco Collaboration Agenda Einige Gedanken und Trends Any Any Any.Cisco Collaboration am Beispiel Cisco IWE / QUAD Ausblick auf CIUS Wie gehen wir es gemeinsam an. 5

6 The Human work Connecting People Consumer/Data Center Presentation_ID 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 6

7 Wie sich die Art des Arbeitens verändert...10 Trends bis Innovationsdruck: Weniger Routinearbeiten 2. Work Swarm (ad hoc vernetzte Teams) 3. Schnelle/lose Vernetzung (pers. Netze wichtig) 4. Internet speed: das Kollektiv managen die Stimme des einzelnen 5. Individuelle Work Sketch-ups 6. Spontane Chance nutzen / Herausforderungen bewältigen 7. Simulieren und Experimentieren 8. Arbeitsmuster bewerten/bereitstellen 9. Hyper Connected (Risiko?) 10. My Place? Work / life balance Quelle: Watchlist: Continuing Changes in the Nature of Work, Gartner Sept 2010 Presentation_ID 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 7

8 Die Entwicklung der Zusammenarbeit Different time Different place Same time Different place Same time Same place Individual work Source: Forrester Cisco Systems, Inc. All rights reserved. Cisco Confidential 8

9 Any (mobile) device...any OS Video naturally everwhere the new voice... The nature of Social Media into Enterprise collaboration... Presentation_ID 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 9

10 Cisco Collaboration Agenda Einige Gedanken und Trends Any Any Any.Cisco Collaboration am Beispiel Cisco IWE / QUAD Ausblick auf CIUS Wie gehen wir es gemeinsam an. Presentation_ID 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 10

11 Conferencing 232 Mio.Minuten in FY User und Spaces in FY10 TelePresence 900 Units $852 Mio. Reisekosten Ersparnis! Cisco Enterprise 2.0 Dienste weiterhin auf Höhenflug! neu eingestellte Videos in Show&Share wurden über angesehen! 1.6 MILLION Wiki page edits Foren Blog und Forum Einträge in FY10 Directory Mio. Suchen (1,1 Mio. Experten Suchen) Presentation_ID 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 11

12 Die Planung für IWE (Integrated Workforce Exp.) People Video Communication & Collaboration Web 2.0 Tools & Technologies Communities Information Personalization & Relevancy Applications & Services New Business Capabilities Integrated Workspaces FCLN Finance Collaboration & Leadership Network New Cisco Workspaces Ciscopedia Directory 3.0 WebEx/MP Hybrid Client Platform Building Blocks Technologies RSS Video Sharing Wikis Unified Communications Blogs IM Discussion Forums Virtual Meetings Social Bookmarking Presentation_ID 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 12

13 Cisco Quad Vier Segmente des Workplace Content/Documents Communication Business Process Social 13

14 Cisco Quad Vier Segmente des Workplace Content/Documents Communication Content Development Content Management Voice/Video IM Portals Intranets Conferencing Business Applications Vertical Applications Profiles Teams Customer Care Workflow Communities Networks Business Process Social 14

15 Cisco Quad Content finds you + Enterprise Grade = das Ziel Content/Documents Communication Content Development Content Management Voice/Video IM Portals Intranets Notifications Conferencing Business Applications Context Policy Security Vertical Applications Enterprise Collaboration Platform Real-Time Identity Search Relevance Profiles Teams Customer Care Workflow Communities Networks Business Process Social 15

16 Presentation_ID 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16

17 Die ultimative Enterprise Collaboration Platform Cisco Quad Content and Information Customer Data Search & Directory Content Management HR Systems Enterprise Apps Communications Collaboration & Enterprise 2.0 Voice Mobile IM Video Calend ar Cisco Quad Blogs Professional Networking Wikis RSS Seamless Workspace Relevante Informationen auf einen Blick - individuell people, information,communities miteinander verbunden Real Time communication+ collaboration integriert Informationsaustausch und Workflow werden optimiert! 2009 Cisco Systems, Holger Herb. All rights reserved. 17

18 Cisco, Intel, B. of America, wann kommt Deutschland? Heute Desktop connect, morgen Quad! Announced Nov Cisco WebEx Connect EIM Enterprise Social Software Cisco WebEx (Cloud- Based) Cisco Unified Presence 8.0 Cisco Unified Personal Communicator 8.0 Cisco Unified Presence Jabber Acquisition Cisco Unified Personal Communicator (Premise-Based) Presentation_ID 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18 18

19 CUPC 8.0 ist der perfekte Start!

20 Cisco Collaboration Agenda Einige Gedanken und Trends Any Any Any.Cisco Collaboration am Beispiel Cisco IWE / QUAD Ausblick auf CIUS Wie gehen wir es gemeinsam an.

21 Cisco Collaboration Portfolio CUSTOMER CARE TELEPRESENCE CONFERENCING IP COMMUNICATIONS MESSAGING MOBILE APPLICATIONS ENTERPRISE SOCIAL SOFTWARE Presentation_ID 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 21

22 2010 Cisco Systems, Inc. All rights reserved. Cisco Confidential 22

23 Cisco CIUS Presentation_ID 2006 Cisco Systems, Inc. All rights reserved. 2005, Cisco Systems, Cisco Confidential Inc. Company Confidential 23

24 Ein Device für den mobilen Mitarbeiter Virtual Desktop Cisco Cius Presentation_ID 2009 Cisco Systems, Inc. Alle Rechte vorbehalten. Cisco Vertraulich 24

25 Android erweitert Applikations-Vielfalt Eigene Kontrolle Kontrollierter Zugang Managed Rollout Versions Management Caching Kostenstellen-zuordnung Android Marktplatz Geschäftsapplikation nach Kategorie Collaboration Geschäfts- Workflow Vertrieb Vertikale Anwendungen Presentation_ID 2009 Cisco Systems, Inc. Alle Rechte vorbehalten. Cisco Vertraulich 25

26 Presentation_ID 2009 Cisco Systems, Inc. Alle Rechte vorbehalten. Cisco Vertraulich 26

27 CIUS Verfügbar FCS März 2011 Applications unserer Kunden Emulator für Android jetzt! Architecture: VDI / TIP / OHA Enterprise Class Security! Presentation_ID 2009 Cisco Systems, Inc. Alle Rechte vorbehalten. Cisco Vertraulich 27

28 Any device bei einheitlicher User Experience Anywhere, Any Content, on Any Device Anwendungen Collaboration Services Infrastructure Presentation_ID 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 28

29 Wer, wie, was wieso, weshalb, warum? Cisco vs Microsoft? Es ist nicht leicht mit Euch Tools + Prozesse Welchen Desktop Client platziere ich bei meinem Kunden? MeetingPlace oder WebEx, Hybrid oder on Premise? Warum bringt Cisco einen Tablet PC raus? Was passiert mit dem Product Overlapping im Video Umfeld? Presentation_ID 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 29

30 2010 Cisco Systems, Inc. All rights reserved. Cisco Confidential 30

31 Erste WebEx Lösungen nun über die Cisco GPL verfügbar Cisco WebEx Meeting Center Cisco WebEx Enterprise Edition Cisco WebEx Connect NOW Available on Cisco GPL 2010 Cisco Systems, Inc. All rights reserved. Cisco Confidential 31

32 Der Weg nach vorn : Quad/Cius als Vision für Enterprise 2.0 positioinieren Desktop Applikation mit jedem Angebot CUPC 8.0 oder WebEx Connect auch bei Outlook/Notes Kunden einbringen Installed base Upgrades bitte Feedback, wenn wir helfen können Collaboration Breakaway...gut und wir arbeiten weiter daran Bundles für den Mittelstand bleibt Focusthema in D Video is the new voice! In jedem Projekt! Presentation_ID 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 32

33 Why Cisco? Integrated Experience Anywhere Richest Experience in Any Location: Mobile, Home, Office, Boardroom Secure Intra- and Inter-Company Communications Flexible Deployment Models: On- Premises, Cloud or Hybrid Any Device Flexible Access from any Device, Client or Application Open Framework for Third Party Developers Android, Mac, RIM, Symbian, Windows, Linux Firefox, IE, Safari, Chrome Any Content Video, Voice and Data for Richer Interactions Manage Any Medium for Optimal Experience Integration with Traditional Applications MSFT, IBM, EMC Presentation_ID 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 33

34 DANKE!... Ihr Feedback one Cisco... Ihre Loyalität... Ihre Gedult mit uns Presentation_ID 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 34

35 Frage: Wieviele Kunden in D haben >1 Mio in Cisco UC eqpt gekauft und 0 Cisco video (vor Tandberg)? 100 Video will be the new voice..stay tuned!! 2010 Cisco Systems, Inc. All rights reserved. Cisco Confidential 35

36 2010 Cisco Systems, Inc. All rights reserved. Cisco Confidential 36

37 Presentation_ID 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 37