Softline Inner Circle

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1 Softline Inner Circle Date: November 21 th, 2013 Jens-Hartmut Kaiser Global Account Manager Volkswagen Group Agenda Top 1 Fujitsu im Überblick Top 2 Fujitsu@Automotive am Beispiel des Accounts Volkswagen AG Top 3 Geschäftspotentiale & Projekte am Beispiel des Accounts Volkswagen AG 1 1

2 Agenda Top 1 Fujitsu at a Glance 2 Fujitsu im Überblick Headquarters President Established Net Sales Net Income R&D Expenditure Employees Principal Business Areas Tokyo, Japan Masami Yamamoto June 1935 EUR billion EUR 426 million EUR 2.38 billion (As 5.3% of Sales) 173,000 worldwide Technology Solutions, Ubiquitous Solutions, Device Solutions Stock Exchange Listings Tokyo (Code: 6702), Osaka, Nagoya, London Note: All yen figures have been converted to EURO for convenience only at a uniform rate of 1 EUR = 100,22 yen, the approximate closing rate on June 18 th,

3 Revenue by sector FY 2011 Device Solutions LSI Electronic Components Others 1.7% Others 833 million million 12.3% Technology Solutions Ubiquitous Solutions PCs/Mobile Phones Mobilewear Others million 24.3% 61.7% Solutions System Integration Infrastructure System Platforms System Products Network Products million Note: Consolidated Net Sales by Business Segment, Including Intersegment Sales Percentage breakdown for each segment is calculated as segment s net sales / (total consolidated net sales). FY 2011 is fiscal year ended March 31, Fujitsu im globalen IT Ranking Fourth in global IT services & computing systems Third in global IT services Rank Company Rank Company #1 IBM #1 IBM #2 HP #2 HP #3 Dell #3 #4 #4 Accenture #5 Acer Group #5 CSC 5 3

4 A strong global partner ecosystem Leveraging strong alliances with leading global players, we are even better positioned to serve our customers This is an excerpt from our global partner list 6 Our delivery capabilities in a nutshell (Global Matching) Wherever you are we are with you. Africa (600 employees) Data Centres (3) Service Desks (1) Applications services (2) Remote Infrastructure Mgmt.(1) Network (1) Onsite Support/Field Eng. (1) Professional (3) EMEA ( employees) Data Centres (32) Service Desks (32) Applications services (13) Remote Infrastructure Mgmt.(4) Network (4) Onsite Support/Field Eng. (12) Professional (4) Wherever you want to go we ll follow you. APAC ( employees) Data Centres (76) Service Desks (26) Applications services (7) Remote Infrastructure Mgmt.(5) Network (5) Onsite Support/Field Eng. (7) Professional (9) Americas (9.000 employees) Data Centres (6) Service Desks (3) Applications services (3) Remote Infrastructure Mgmt.(2) Network (1) Onsite Support/Field Eng. (2) Professional (3) Volkswagen Group Fujitsu Fujitsu Delivery Centres Fujitsu Global Cloud DataCentres 7 4

5 IT based In Car Components SOFTLINE INNER CIRCLE MIT VOLKSWAGEN Agenda Top 2 Fujitsu@Automotive am Beispiel des Global Accounts Volkswagen AG 8 Fujitsu@Automotive Fujitsu's Group Capabilities for Automotive Camera Modules Transmitters Motor/Inverter Collaboration Battery Collaboration Fleet Management VCU (Power Train ECU) Motor Chip DCDC Chip Security Chip Battery Chip Semiconductor Lithium Ion Capacitor DCDC Converter Relay Touch panel Components FCV Collaboration Lithium Ion Battery Healthiness Evaluation Audio ECU Gateway ECU DCM ECU TDS AG BPO Application Global Cloud Centers Technology Solutions Telematics Platform & Service Center OEM onboard infrastructures Production Optimization Fujitsu Limited Outsourcing Onsite PoS solutions Mobile Phones OEM Boards Digital Process Ltd. Providing of Solution/ for CAD, PDM, PLM, CAE and BOM 9 5

6 Update Our Value Proposition for Volkswagen Group Global Governance Telematic Automotive Specific Portfolio Online Products & Solution Global Delivery Capabilities One Global Portfolio Global Cloud Hybrid Cloud Models Global Program Management Near Shore Global Operation Model Off Shore Fujitsu Innovation Program (FIP) 10 Vehicle Web Car ICT Fujitsu s Target Portfolio at a glance Universal Enterprise Service Management - UNISEM Integrated Driver Assist. System - IDAS Telematics Service Center - TSC OEM Driver Health Status Mgt. Parking Space Mgt. Usage-Based Insurance Technologies POI BigData Analytics Real Time Traffic Info Mobile Office Travel Booking Fleet Proactive Maintenance Probe Management Stores Garages

7 Agenda Top 3 Geschäftspotentiale und Projekte am Beispiel des Global Accounts Volkswagen AG 12 Geschäftspotentiale und Ansätze // Softline Car Configurator Global Service Concept AUDI Data Center Shaping Dealer Cloud based Solutions Hardware HPC in F&E VW Produktions PC MSR Workstation F&E VW Nutzfahrzeuge Server Dealer Cloud Fujitsu Cloud for easy car fibunet Security Solutions Security Audit Financial Use Case Overview RZ Betrieb WOB Tivoli /CA Smile SAP Betrieb Kassel

8 Car Configurator Service Concept Acceptance Entitlement SD - 1st Level Support Country Local Service Call dispatch Service Reporting Continuous Improvement UHD, 3 rd Level Service Desk Close Call Third Party Onsite Service Fujitsu Onsite Service FTS INTERNAL 14 Data Center Shaping - Optimization Professional Service Managed Storage, Server, Database, SAP Basic Optimization/ Implementation Integration Operation Billing Technology/ Infrastructure Financing Base modules Optional

9 Fujitsu-Cloud for Dealer CRM Data History of customer support Garage VW Dealer Fujitsu Cloud for easy-car-fibunet VW Internal 1. Design 2. Quality/ Recall VW Finance 3. CRM 4. DMS Fleet operators VW buyers 16 Managed Data Center Deliverables Server Storage Database SAP Basic Local business reflection On demand Capacity management Infrastructure Optimization Capacity provisioning Automation Administration Accounting ITILbased Maintenance & support Proactive IMAC/D Monitoring Service Management Patch Management Multi vendor Reactive Remote monitoring Remote data collection Variable monthly charging On-site support Operational services

10 Lüfterloser Produktions-PC für die AUDI AG 18 Vorteile Fujitsu Produktions-PC Hardwareauswahl Idealer Mix aus Standard und kundenspezifischen Komponenten Attraktives Preisverhältnis durch Komponenten nach Industriestandard Hochverfügbare Komponenten für den Dauereinsatz Industriekomponenten für den 7x24- Einsatz über bis zu 10 Jahre Erfolgreiche Referenzen im Automobil- Umfeld u.a. durch den Einsatz in Fertigungsrobotern der Fa. KUKA Ausfallraten < 1,0 % Additive Dienstleistungen direkt ab Werk Image-Betankung nach Kundenvorgaben Label-Anbringung nach Kundenvorgaben Paketierung nach Kundenvorgaben Weltweite Logistik inkl. additiver Teile Lagerbevorratung von Chargen zum Schnellabruf 19 Enge vertriebliche Betreuung Direkt zugeordneter strategischer Berater Automotive Audi-eigener Account Manager Vor-Ort-Betriebsteam in Ingolstadt Breite Pre- und Postsales-Unterstützung Produktion in DE Schnelle Lieferzeiten (ab Auftragseingang ca. 15 Werktage) Direkte Einflussnahme auf Produktion Kurze Eskalationswege im Fehlerfall Kundenspezifische Anpassungen direkt in der Entwicklung möglich (Hard- und Software) Schneller Austausch im Fehlerfall durch direkten Zugriff auf Lager und Entwicklung Eigenes Betriebsteam in Ingolstadt vor Ort Globale Rollout-Erfahrung, u.a. auch für Audi Globale Governance für Rollout und Maintenance 10

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