@police. Die Einführung von sozialen Medien als Kommunikationsmittel europäischer Polizeibehörden. Dr. Sebastian Denef Fraunhofer FIT

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1 @police Die Einführung von sozialen Medien als Kommunikationsmittel europäischer Polizeibehörden Dr. Sebastian Denef

2 München Holzkirchen Freiburg Efringen- Kirchen Freising Stuttgart Pfinztal Karlsruhe Saarbrücken St. Ingbert Kaiserslautern Darmstadt Würzburg Erlangen Nürnberg Ilmenau Schkopau Teltow Oberhausen Duisburg Euskirchen Aachen St. Augustin Schmallenberg Dortmund Potsdam Berlin Rostock Lübeck Itzehoe Braunschweig Hannover Bremen Bremerhaven Jena Leipzig Chemnitz Dresden Cottbus Magdeburg Halle Fürth Wachtberg Ettlingen Kandern Oldenburg Freiberg Paderborn Kassel Gießen Erfurt Augsburg Oberpfaffenhofen Garching Straubing Bayreuth Bronnbach Prien Hamburg

3 Designing Computing

4 Designing Computing for People

5 Designing Computing for People in Real World Scenarios

6 Das COMPOSITE Projekt

9 Project Consortium 1 Erasmus-University Rotterdam, Netherlands (Coordinator) 2 University Utrecht, Netherlands 3 Police Academy of the Netherlands 4 Fachhochschule der Polizei des Landes Brandenburg, Oranienburg, Germany 5 Fraunhofer-Institut für Angewandte Informationstechnik FIT, Sankt Augustin, Germany 6 University of Durham, United Kingdom 7 United Kingdom 8 Capgemini Telecom Media Defense, France 9 Centre National de la ReParis, France 10 University Antwerpen, Belgium 11 Romania 12 Fondazione per la Ricerca sulla Migrazione e sulla Integrazione delle Tecnologie, FORMIT, Rome, Italy 13 ESADE Business School, Barcelona, Spain 14 Masaryk University, Brno, Czech Republic 15 University St. Kliment Ohridski, Project Consortium

10 Identification of environmental policing opportunities and threats. Identification of internal capabilities, strengths and best practices. Knowledge sharing capabilities and best practices in police organisations. Structural and cultural changes in European police forces. Organizational Change The identity of the police forces and their legitimation. Leadership in police organisations. Monitoring, training & consultancy. Adoption of technology.

11 Adoption of technology. Photo: David Adams

12 Trend Analysis Best Practice Expert Workshops On-Site Studies & Societal Perspective

13 ICT Trends in European Photo: David Adams Policing COMPOSITE Draft of Deliverable D4.1

14 Theme 1: Integrating Systems Theme 2: Increasing Mobility Theme 3: Surveillance Technology Theme 4: Digital Biometrics Theme 5: User Acceptance Photo: David Adams Theme 6: Social Media ICT Trends in European Policing COMPOSITE Draft of Deliverable D4.1

15 November 2, nd European Workshop on Social Media as a Tool for Police Communcation Greater Manchester Police, UK Study: Twitter during #ukriots June 16, st European Workshop on Social Media as a Tool for Police Communcation Fraunhofer FIT Sankt Augustin, Germany September 27-28, 2011 Social Media at the French Police Paris, France LKA, Wiesbaden, Germany January 19, 2012 Seminar New Media and Crime DHPOL, Münster, Germany June 28-30, 2011 October 24 28, 2011 Seminar: Social Media and Policing Lisbon, Portugal Conference on Cybercrime, Cybersecurity & Social Media Madrid, Spain Twitter icon: CC license by December 6, 2011 Workshop Social Networks

16 Soziale Medien als Mittel der polizeilichen Kommunikation

17 Police icon: CC license by

18 Soziale Medien als polizeiliche Informationsquelle braucht einen rechtliche Rahmen erfordert Training erfordert u.u. neue Software wird breit eingesetzt erweitert bestehende Praxis Police icon: CC license by

19 Soziale Medien als Kommunikationsmittel wird von wenigen benutzt ist experimentell bedarf organisationeller Veränderung Police icon: CC license by

20 Hannover

23 Manchester

26 Video:

27 Video:

28 Video:

29 It won't be long before Jack is helping out, he is training hard. flic.kr/ p/a19r3n

31 @gmpolice very useful to keep daughter in Manchester up to date. Thank you. Makes you look more human and part of your community.

33 Reykjavik

34 When the going gets tough, the tough go on Facebook... Source: Stefán Eiríksson, Chief of Police

Confidence in Institutions in Iceland 100 90 80 70 60 50 40 30 Police University Parliament

36 Confidence in Institutions in Iceland Police University Parliament Banks Courts Source: Stefán Eiríksson, Chief of Police

38 Zürich

41 Heerlen

42 Boudewijn Mayeur, Politie Limburg-Zuid, NL

43 Organisationelle Herausforderung Soziale Medien

44 #1 Schnell agieren im freien Raum #2 Power to the Edge #3 Der Bürger als Gesprächspartner #4 Die Polizei als Freund

45 Vielen Dank. Dr. Sebastian Denef Fraunhofer FIT Twitter icon: under CC license, by Chris Wallace

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