Guidelines for Official Titles: SAP Supervisory Board and SAP Executive Board January 2018

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Guidelines for Official s: SAP Supervisory Board and SAP Executive Board January 2018 The SAP Executive Board is the official governing body of SAP SE, overseeing and deciding on the activities of the company. Subject to European company law, the SAP Executive Board is committed to the interests of SAP and bound by company policy. It provides the SAP Supervisory Board with regular and comprehensive reports about all essential issues of business, corporate strategy, and potential risks. The SAP Global Managing Board was established in May 2012 in addition to the SAP Executive Board and allowed SAP to appoint a broader range of global leaders to help steer the organization. It proved valuable, especially as we acquired new companies and evolved into a cloud business model. NOTE: With entering a new phase in SAP s business, the Global Managing Board was discontinued in April 2016. We do no longer use this reference, nor that someone is a former member of the Global Managing Board. Note Use of company name SAP versus SAP SE: Use SAP Executive Board Use Executive Board of SAP SE with the official name of the company in external texts, press releases, and other materials for external use. Business cards Due to space restrictions, you can use the short form Executive Board, SAP SE without including Member of on business cards if necessary. s are listed below in both and and are for external use. For more information on internal use and additional guidance, see the detailed PowerPoint presentation (page 5 ff). MEMBERS OF THE SAP SUPERVISORY BOARD AND THE SAP EXECUTIVE BOARD Professor Hasso Plattner Chairman of the Supervisory Board of SAP SE (Short: Prof. Hasso Plattner) Prof. Dr. h. c. mult. Hasso Plattner Vorsitzender des Aufsichtsrats der SAP SE (Kurzform: Prof. Hasso Plattner) Go to SAP.com for a comprehensive list of members of the SAP Supervisory Board.

BOARD AREA: OFFICE OF THE CEO Bill McDermott CEO and (Short: CEO of SAP SE or on a title slide CEO, SAP SE) Bill McDermott Vorstandssprecher der SAP SE ------------ BOARD AREA: CLOUD BUSINESS GROUP Robert Enslin President, Cloud Business Group Robert Enslin President, Cloud Business Group ------------ BOARD AREA: GLOBAL CUSTOMER OPERATIONS (GCO) Adaire Fox-Martin Adaire Fox-Martin Jennifer Morgan Jennifer Morgan ------------ BOARD AREA: GLOBAL BUSINESS OPERATIONS (GBO) Christian Klein COO and Global Business Operations Christian Klein COO und Global Business Operations

BOARD AREA: DIGITAL BUSINESS SERVICES Michael Kleinemeier Digital Business Services Michael Kleinemeier Digital Business Services BOARD AREA: PRODUCTS & INNOVATION (P&I) Bernd Leukert Products & Innovation Bernd Leukert Produkte & Innovation ------------ BOARD AREA: GLOBAL FINANCE & ADMINISTRATION (GFA) Luka Mucic Chief Financial Officer Luka Mucic Finanzvorstand der SAP SE ------------ BOARD AREA: HUMAN RESOURCES (HR) Stefan Ries Chief Human Resources Officer Stefan Ries Chief Human Resources Officer Note: Include the title Labor Relations Director if Stefan is acting and/or signing in this function, such as on the SAP.com Web site, in the notes/appendix of the annual report, as well as in any official employee report. Hinweis: Der Titel Arbeitsdirektor wird hinzugefügt, wenn Stefan in dieser Rolle auftritt und/oder unterzeichnet, zum Beispiel auf der offiziellen Webseite SAP.com, im Anhang des Geschäftsberichts, im Personal- und Sozialbericht. Copyright/Trademark

Communication Guidelines for Official s SAP Supervisory Board and SAP Executive Board Brand Voice January 2018

Introduction This document provides the official titles of SAP Executive Board members, other executives, and examples for the use of these titles in and. The SAP Executive Board is the official governing body of SAP SE, overseeing and deciding on the activities of the company. Subject to European company law, the SAP Executive Board is committed to the interests of SAP and bound by company policy. It provides the SAP Supervisory Board with regular and comprehensive reports about all essential issues of business, corporate strategy, and potential risks. The SAP Global Managing Board was established in May 2012 in addition to the SAP Executive Board and allowed SAP to appoint a broader range of global leaders to help steer the organization. It proved valuable, especially as we acquired new companies and evolved into a cloud business model. NOTE: With entering a new phase in SAP s business, the Global Managing Board was discontinued in April 2016. We do no longer use this reference, nor that someone is a former member of the Global Managing Board. Additional references and biographies: SAP.com about SAP: / SAP Corporate Portal: /go/whoiswho Note Use of company name SAP versus SAP SE: Use SAP Executive Board Use Executive Board of SAP SE with the official name of the company in external texts, press releases, and other materials. Business cards Due to space restrictions, you can use the short form Executive Board, SAP SE instead of Member of on business cards if necessary. 52

U.S. spelling rules TITLES WITH NAME Capitalize titles in signature format or after a comma following the name in formal contexts, such as in lists of speakers in agendas, in our Integrated Report, when the title is shown in a video, or under call-out quotes: : (business card) Bill McDermott CEO and TITLES WITHOUT THE NAME Do not capitalize titles in general use or when used without the person s name : president, vice president, manager, head of the department The vice president of this line of business is responsible for (formal contexts/lists) Hasso Plattner, Chairman of the Supervisory Board of SAP SE Bill McDermott, CEO and Always capitalize when the title is directly before the name (no comma). : Chairman Professor Hasso Plattner said Do not capitalize after the name in running text/in sentence constructions. : said Hasso Plattner, chairman of the Supervisory Board of SAP SE. XY is CEO/senior vice president of the company... Bill McDermott, the current CEO and member of the Executive Board of SAP SE, announced 63

SAP Supervisory Board Go to SAP.com for a comprehensive list of members and biographies. version version

Hasso Plattner Notes Professor Hasso Plattner Chairman of the Supervisory Board of SAP SE Hasso Plattner Chairman of the SAP Supervisory Board We do not include academic titles in internal communications. Prof. Dr. h. c. mult. Hasso Plattner Vorsitzender des Aufsichtsrats der SAP SE Hasso Plattner Vorsitzender des Aufsichtsrats Include academic title in external communications on first mention of the name; after first mention use only the name If space is limited, you can use Prof. Capitalize title when directly before the name in running text or when included in lists, videos, agendas: Chairman Hasso Plattner said Professor Hasso Plattner, Chairman of the Supervisory Board of SAP SE Lowercase title in running text and clauses: Professor Hasso Plattner, the current chairman of the Supervisory Board of SAP SE, as Professor Hasso Plattner, chairman of the Supervisory Board of SAP SE, said Capitalize title when directly before the name in running text or when included in lists, videos, agendas: Chairman Hasso Plattner said Hasso Plattner, Chairman of the SAP Supervisory Board Lowercase title in in running text and clauses: Hasso Plattner, the current chairman of the SAP Supervisory Board, as Professor Hasso Plattner, chairman of the SAP Supervisory Board, said Hasso prefers chairman to chairperson Hinweise In der internen Kommunikation nennen wir keine akademischen Titel. In der externen Kommunikation verwenden wir akademische Titel bei der ersten Nennung des Namens, im weiteren Textverlauf nur den Namen. 85

SAP Executive Board Go to SAP.com for additional information and biographies. Version Version

Bill McDermott Notes Board area: Office of the CEO Bill McDermott CEO and Member of the Executive Board of SAP SE Short forms: CEO of SAP SE CEO, SAP SE SAP CEO Bill McDermott Vorstandssprecher der SAP SE Capitalize title when directly before the name in running text or when included in lists, videos, agendas: CEO Bill McDermott said Bill McDermott, CEO and Member of the Executive Board of SAP SE Bill McDermott CEO Bill McDermott Vorstandssprecher Capitalize title when directly before the name in running text or when included in lists, videos, agendas: CEO Bill McDermott said Bill McDermott, CEO and Member of the SAP Executive Board Name: Use Bill, not William Bill signs internal e-mails with his first name. Hinweise Name: Bill, nicht William Im Deutschen nicht CEO, sondern Vorstandssprecher Interne E-Mails unterschreibt Bill mit Vornamen. Lowercase in running text: As CEO and member of the, Bill McDermott is responsible Bill McDermott, CEO and member of the Executive Board of SAP SE, said Lowercase in running text: As CEO and member of the, Bill is responsible Bill McDermott, CEO and member of the SAP Executive Board, said 10 7

Robert Enslin Notes Robert Enslin President, Cloud Business Group Robert Enslin President, Cloud Business Group Rob Enslin Member of the SAP Executive Board President, Cloud Business Group Rob Enslin Mitglied des Vorstands President, Cloud Business Group Use Rob in internal communications Rob signs internal e-mails with his first name. Hinweise Board area: Cloud Business Group Intern: Rob Interne E-Mails unterschreibt Rob mit Vornamen. Robert Enslin is a member of the Executive Board of SAP SE. His leadership includes creating and managing a completely integrated cloud portfolio to further scale and accelerate SAP s long-term business strategy. Rob Enslin is a member of the SAP Executive Board. Rob s leadership includes managing SAP s cloud business Robert Enslin ist Mitglied des Vorstands der SAP SE. Er verantwortet die Konzeption und Steuerung eines integrierten Cloud-Portfolios, um die Umsetzung der langfristigen Geschäftsstrategie der SAP zu stärken und voranzutreiben. Rob Enslin ist Mitglied des Vorstands und leitet das Cloudgeschäft der SAP. Rob ist verantwortlich für 11 8

Adaire Fox-Martin Notes Adaire Fox-Martin Adaire Fox-Martin Adaire Fox-Martin Member of the SAP Executive Board Adaire Fox-Martin Mitglied des Vorstands Use Adaire in internal communications Adaire signs internal e-mails with her first name. Hinweise Board area: Global Customer Operations (GCO) Adaire Fox-Martin is a member of the Executive Board of SAP SE and responsible for Global Customer Operations. She leads SAP s business in EMEA and Greater China with a focus on customer success, working closely with development and support leaders while overseeing SAP s industry go-to-market efforts and field execution. Adaire Fox-Martin is a member of the SAP Executive Board and responsible for. Adaire co-leads the board area together with Jennifer Morgan Intern: Adaire Interne E-Mails unterschreibt Adaire mit Vornamen. Adaire Fox-Martin ist Mitglied des Vorstands der SAP SE und leitet gemeinsam mit Jennifer Morgan die Vertriebsorganisation. Mit konsequenter Ausrichtung auf den Erfolg der Kunden leitet sie das Geschäft der SAP in den Regionen EMEA und Großchina. Dabei arbeitet sie eng mit den Entscheidern von Entwicklung und Support zusammen. Adaire Fox-Martin ist Mitglied des Vorstands und leitet gemeinsam mit Jennifer Morgan die Vertriebsorganisation. Adaire ist verantwortlich für 12 9

Christian Klein Notes Christian Klein COO and Global Business Operations Christian Klein COO und Global Business Operations Christian Klein COO and Member of the SAP Executive Board Global Business Operations Christian Klein COO und Mitglied des Vorstands Global Business Operations Use Christian in internal communications Christian signs internal e-mails with his first name. Hinweise Board area: Global Business Operations (GBO) Responsibility: Chief Operating Officer (COO) Christian Klein is a member of the Executive Board of SAP SE. He leads the Global Business Operations organization. As chief operating officer (COO), he is responsible for managing the digital transformation at SAP. His leadership focuses on business process simplification, product and services quality, portfolio strategy, and value achievement through digital innovation adoption to the best of our employees and customers. Christian Klein ist und leitet den Bereich Global Business Operations. Als Chief Operating Officer (COO) steuert er die Digitale Transformation der SAP. Seine Organisation konzentriert sich hauptsächlich auf die Vereinfachung von Geschäftsprozessen, Produkt- und Servicequalität, die Portfoliostrategie sowie die Einführung digitaler Innovationen, um Verbesserungen für unsere Mitarbeiter und Kunden zu erzielen. Christian Klein is a member of the SAP Executive Board. He leads the Global Business Operations organization. As chief operating officer (COO), he is responsible for Christian Klein ist Mitglied des Vorstands und leitet den Bereich Global Business Operations. Als Chief Operating Officer (COO), Intern: Christian Interne E-Mails unterschreibt Christian mit Vornamen. 10 13

Michael Kleinemeier Note Board area: Digital Business Services Michael Kleinemeier Digital Business Services Michael Kleinemeier Digital Business Services Michael Kleinemeier is a member of the Executive Board of SAP SE. He leads the Digital Business Services organization and is responsible for all service and support offerings of SAP. Michael Kleinemeier Member of the SAP Executive Board Digital Business Services Michael Kleinemeier Mitglied des Vorstands Digital Business Services Michael Kleinemeier is a member of the SAP Executive Board. He leads the Digital Business Services organization and is responsible for all our service and support offerings. The Board area Digital Business Services includes all service and support offerings from SAP. Hinweis Der Vorstandsbereich Digital Business Services umfasst alle Service- und Supportangebote der SAP. Michael Kleinemeier ist Mitglied des Vorstands der SAP SE. Er leitet den Bereich Digital Business Services und ist für alle Service- und Supportangebote der SAP verantwortlich. Michael Kleinemeier ist Mitglied des Vorstands. Er leitet den Bereich Digital Business Services und ist für unsere Service- und Supportangebote verantwortlich. 11 14

Bernd Leukert Notes Bernd Leukert Products & Innovation Bernd Leukert Member of the SAP Executive Board Products & Innovation Bernd signs internal e-mails with his first name. Bernd Leukert Produkte & Innovation Bernd Leukert Mitglied des Vorstands Produkte & Innovation Hinweise Interne E-Mails unterschreibt Bernd mit seinem Vornamen. Board area: Products & Innovation Bernd Leukert is a member of the Executive Board of SAP SE, leading all products and innovation... Bernd Leukert is a member of the SAP Executive Board, leading all products and innovation. Bernd is responsible for Bernd Leukert verantwortet als Mitglied des Vorstands der SAP SE alle Produkte und Innovationen Bernd Leukert verantwortet als Mitglied des Vorstands alle Produkte und Innovationen. Bernd leitete... 15 12

Jennifer Morgan Notes Jennifer Morgan Jennifer Morgan Jennifer Morgan Member of the SAP Executive Board Jennifer Morgan Mitglied des Vorstands Use Jennifer in internal communications Jennifer signs internal e-mails with her first name. Hinweise Board area: Global Customer Operations (GCO) Jennifer Morgan is a member of the Executive Board of SAP SE and responsible for Global Customer Operations. She leads SAP s strategy, revenue and customer success in the North America, Latin America, and Asia Pacific Japan regions. Jennifer Morgan is a member of the SAP Executive Board and responsible for. Jennifer co-leads the board area together with Adaire Fox-Martin Intern: Jennifer Interne E-Mails unterschreibt Jennifer mit Vornamen. Jennifer Morgan ist Mitglied des Vorstands der SAP SE und leitet gemeinsam mit Adaire Fox-Martin die Vertriebsorganisation. Sie ist verantwortlich für die Strategie, den Umsatz und den Kundenerfolg der SAP in den Regionen Nordamerika, Lateinamerika und Asien-Pazifik-Japan. Jennifer Morgan ist Mitglied des Vorstands und leitet gemeinsam mit Adaire Fox-Martin die Vertriebsorganisation. Jennifer ist verantwortlich für 16 13

Luka Mucic Notes Luka Mucic Chief Financial Officer Luka Mucic Member of the SAP Executive Board Chief Financial Officer Luka signs internal e-mails with his first name. Luka Mucic Finanzvorstand der SAP SE Luka Mucic Finanzvorstand Hinweise Interne E-Mails unterschreibt Luka mit Vornamen. Board area: Global Finance & Administration (GFA) Luka Mucic is a member of the Executive Board of SAP SE. As the company s chief financial officer (CFO), he is responsible for all corporate financial activities of the company and has served in this function since July 2014. Luka Mucic is a member of the SAP Executive Board and CFO. Since July 2014, Luka is responsible for all corporate financial activities Luka Mucic ist Finanzvorstand der SAP SE. Er ist seit dem 1. Juli 2014 für sämtliche Finanzaktivitäten und die Administration des Unternehmens verantwortlich. Luka Mucic ist Finanzvorstand der SAP. Seit 1. Juli 2014 ist Luka für sämtliche Finanzaktivitäten und 17 14

Stefan Ries Notes Stefan Ries Chief Human Resources Officer Stefan Ries Member of the SAP Executive Board Chief Human Resources Officer Stefan signs internal e-mails with his first name. Stefan Ries Chief Human Resources Officer Stefan Ries Mitglied des Vorstands Chief Human Resources Officer Hinweise Interne E-Mails unterschreibt Stefan mit Vornamen. Board area and responsibilities: Human Resources (HR) Labor Relations Director Stefan Ries is a member of the Executive Board of SAP SE. As chief human resources officer and labor relations director he is responsible for SAP s global human resources. He was appointed to the Executive Board in April 2016. Stefan Ries, Chief Human Resources Officer und Arbeitsdirektor, ist weltweit für das Personalwesen der SAP verantwortlich und seit April 2016 Mitglied des Vorstands der SAP SE. Stefan Ries is a member of the SAP Executive Board and chief human resources officer. Stefan is responsible for Stefan Ries ist Personalvorstand der SAP. Als Chief Human Resources Officer ist Stefan weltweit für das Personalwesen verantwortlich 15 18