Ticketing Service by München Ticket https://www.muenchenticket.de/ 1 2 1 Enter here the name of the event Halls and Walls and press enter. 2 Click on TICKETS SICHERN to buy a ticket. How to get your tickets from München Ticket GmbH Page 1 / 13
Information about the event 5 4 5 3 3 3 Click here to see more information about the event and the location (in german and english). 4 There is only one category of tickets for Halls & Walls. Price is same for wheelchair user (Rollstuhlfahrer). Prices are inclusive of tax but exclusive of costs for service and postage. 5 Click on TICKETS JETZT AUSWÄHLEN to continue. How to get your tickets from München Ticket GmbH Page 2 / 13
Choose of category and number 6 6 7 6 Choose the number of tickets (Anzahl) PK1 for category 1 and Rollstuhlfahrer for wheelchair user. 7 Click on WEITER to continue. How to get your tickets from München Ticket GmbH Page 3 / 13
Shopping bag 11 10 8 9 12 8 Click on ZUSÄTZLICHE PLÄTZE WÄHLEN to get additional tickets of the event. 9 Click on WEITERSHOPPEN to get tickets of any other event. 10 To cancel an article click on the x on the right end of the row. 11 Here you can see the number of articles/tickets in your shopping bag and time left for the shopping process. The shopping process has to be completed within 30 minutes. By clicking on this button you will return to the shopping bag from every step of the shopping process. 12 Click on WEITER to continue. How to get your tickets from München Ticket GmbH Page 4 / 13
Login 13 14 13 If this is your first time to deal with München Ticket you need to register. Click on JETZT REGISTRIEREN to register. 14 If you are already registered on München Ticket login with your E-Mail/Loginname and password and click on WEITER to continue. How to get your tickets from München Ticket GmbH Page 5 / 13
Registration 15 16 17 15 Enter your e-mail address, choose a password and confirm your password. * required field After submitting the form, you will receive an e-mail to activate your account. 16 Passwortstärke shows the safety of your chosen password. Password must have minimum 8 characters. For a safe password use upper and lower case letters, numbers and additional characters (for example: %,&,!). Information given during entering password: Leeres Passwort blank password Zu kurzes Passwort password too short Unsicheres Passwort password unsafe Passwortwiederholung stimmt nicht überein password and confirmation do not match 17 Click on WEITER to continue. How to get your tickets from München Ticket GmbH Page 6 / 13
Registration 18 19 20 18 Enter your contact details: Anrede: Frau / Herr Titel Vor- und Nachname Firma Straße und Hausnummer PLZ Ort Land Telefonnummer Alternative Tel. choose: Mrs. / Mr. title: for example PhD etc. first and last name company street and number postal code city country telephone alternative telephone * required field 19 Accept AGB (general terms and conditions): tick that you have read the general terms and conditions and accept them. 20 Click on WEITER to continue. How to get your tickets from München Ticket GmbH Page 7 / 13
Verifying your e-mail 21 YOUR E-MAIL 23 22 21 In a few minutes you ll receive an e-mail to your given e-mail-address with instructions how to finish registration. 22 You can also confirm your e-mail-address later. In case you did not receive an e-mail please check correct spelling of e-mail and also check your spam folder respectively anti-spam-filter. 23 Click on WEITER: LIEFERANSCHRIFT to continue. How to get your tickets from München Ticket GmbH Page 8 / 13
Example of confirmation e-mail 24 Betreff: Bestätigung Ihrer Registrierung bei www.muenchenticket.de Sehr geehrter Kunde, wir freuen uns sehr, dass Sie sich auf www.muenchenticket.de registriert haben. Ihre Kundennummer bei München Ticket lautet: XXX Mit dieser Mail stellen wir sicher, dass Ihre E-Mailadresse korrekt ist. Um Ihr Konto bei München Ticket zu aktivieren klicken Sie bitte jetzt auf diesen Link: https://www.muenchenticket.de/usr/approvesignup... Für weitere Fragen stehen wir Ihnen selbstverständlich auch persönlich unter der Telefonnummer 089 / 54 81 81 81 zur Verfügung. Die genauen Ticket Telefon Öffnungszeiten finden Sie unter https://www.muenchenticket.de/oeffnungszeiten Falls jemand unberechtigt Ihre E-Mail-Adresse verwendet hat, schicken Sie diese E-Mail bitte an info@muenchenticket.de mit dem Betreff "Keine Anmeldung" zurück. Wir freuen uns darauf, Sie bald wieder auf unserer Internetseite begrüßen zu dürfen. Ihr München Ticket Team 24 Subject: Confirmation of your registration at www.muenchenticket.de Dear customer, we are very pleased that you have registered on www.muenchenticket.de. Your customer number at München Ticket is: XXX With this mail we verify your e-mail address. To activate your account at München Ticket please click on this link: https://www.muenchenticket.de/usr/approvesignup... For further questions, please do not hesitate to contact us by calling 089/54 81 81 81. For opening hours look at https://www.muenchenticket.de/oeffnungszeiten If someone has used your e-mail address unauthorized, please return this e-mail to info@muenchenticket.de with subject "Keine Anmeldung (No Registration)". We look forward to welcoming you back to our website soon. Yours München Ticket Team How to get your tickets from München Ticket GmbH Page 9 / 13
Delivering address 25 XXX first and last name company street and number postal code and city 26 27 28 29 30 25 Your costumer number and address 26 Click on ADRESSE BEARBEITEN to edit your address. How to get your tickets from München Ticket GmbH Page 10 / 13
27 Click on AN VORHANDENE ADRESSE SENDEN to continue by sending tickets to your address. 28 Alternative delivery address Titel Vor- und Nachname Firma Straße und Hausnummer Adresszusatz PLZ Ort Land title: for example PhD etc. first and last name company street and number extra address line for further information postal code city country * required field 29 Click on LIEFERADRESSE ZURÜCKSETZEN to reset delivery address. 30 Click on AN ABWEICHENDE ADRESSE SENDEN to continue by sending tickets to delivery address. How to get your tickets from München Ticket GmbH Page 11 / 13
Choose mode of dispatch and payment 31 32 33 34 31 Choose mode of dispatch. 32 Choose mode of payment. Kreditkarte SOFORT Überweisung credit card online payment via money transfer 33 Click on ZURÜCK to return. 34 Click on WEITER to continue. How to get your tickets from München Ticket GmbH Page 12 / 13
Verifying your order 35 36 38 first and last name first and last name company street and number postal code and city 37 39 40 company street and number postal code and city 41 42 35 Please check the correctness of all data. After booking you will receive a confirmation by e-mail within a few minutes. 36 Please check your address. 37 Click on ADRESSE BEARBEITEN to edit your address. 38 Please check your delivery address. 39 Click on ADRESSE BEARBEITEN to edit your delivery address. 40 Please check your order. 41 Click on ZURÜCK to return. 42 Click on KAUFEN to buy your order. How to get your tickets from München Ticket GmbH Page 13 / 13