Auszug aus CxO Survey Investment Priorities 2017 ASG

Transkript

1 How would you rate the following economic challenges for your company? Major challenge Minor challenge Which economic issue is more challenging, equally as challenging, or less challenging today compared to 2016? Less challenging More challenging Cost reduction and efficiency pressure 46% 42% Cost reduction and efficiency pressure 36% Increased competition Reaching new customer groups and revenue areas Achieving greater control and transparency of processes Agility and innovative power to address the rapidly changing market environment Current economic situation in your home country Impact of exchange rates 41% 41% 25% 21% 43% 42% 50% 48% 50% Agility and innovative power to address the rapidly changing market environment Increased competition Achieving greater control and transparency of processes Reaching new customer groups and revenue areas Current economic situation in your home country 28% 0% 40% 60% 80% 100% ("No challenge" not shown) Impact of exchange rates ("Equally challenging" not shown) Der Markt fr Software und IT Services (SITS) in Österreich

2 How would you rate the following IT challenges for your company? Major challenge Minor challenge Which IT issue is more challenging, equally as challenging, or less challenging today, compared to 2016? Less challenging More challenging Smooth and secure IT operations The changing needs of customers in a digital world 14% 31% Impacts of digitalization on your company 45% Smooth and secure IT operations Shortage of skilled IT professionals The changing needs of customers in a digital world Pressure on IT operations to reduce costs and improve Active contribution of IT to optimize business processes Optimization of end-user Optimization of IT sourcing ("No challenge" not shown) 35% 33% 32% 49% 0% 40% 60% 80% 100% Shortage of skilled IT professionals Pressure on IT operations to reduce costs and improve efficiency Impacts of digitalization on your company Optimization of IT sourcing Optimization of end-user Active contribution of IT to optimize business processes 15% 18% 29% 28% 21% ("Equally challenging" not shown) Der Markt fr Software und IT Services (SITS) in Österreich

3 How importantly do you rate the following topics on your IT agenda? Very important Important Relatively important IT/cyber security 51% Cloud computing (IaaS/PaaS/SaaS)/Virtualizatio n Internet of Things (IoT)/machine to machine (M2M) Analytics (big data & BI) Digital transformation with respect to customer 22% 35% 24% 24% Digital workplace/ucc (incl. social collaboration & mobility) 0% 40% 60% 80% 100% ("Rather unimportant", "not important at all" not shown) Der Markt fr Software und IT Services (SITS) in Österreich

4 Fast IT trends substantial opportunities, but also major challenges Digital transformation User, customer, front office/back office Cloud computing Big data Artificial intelligence Internet of things Connected car, industry 4.0, smart health, intelligent networks Cyber security Types of customers LoBs vs. IT, digital natives vs. historic leaders, SMEs vs. MNCs Open source New ecosystems New competitors Skills shortage Offshore delivery Der Markt fr Software und IT Services (SITS) in Österreich

5 IoT: wichtigste Treiber & Hindernisse Treiber Heterogene und branchenbergreifende Marktchancen: IoT ist definitiv ein Trendthema, das in nahezu jeder Branche hohe Priorität hat. Die Reifegrade unterscheiden sich je nach Branche und Land. In Deutschland bspw. steht das Thema Digitale Fabrik im Fokus und ist bereits sehr weit gediehen. In Bezug auf smarte Produkte und Dienstleistungen hinkt das Land jedoch z.b. den nordischen Ländern hinterher. IoT-Plattformen unterscheiden sich bezglich ihres funktionalen Umfangs, jedoch erwarten wir im Laufe der Zeit eine zunehmende Vergleichbarkeit der Funktionalitäten/Features von IoT-Plattformen. Die Koexistenz mehrerer IoT-Plattformen sowie die Integrierbarkeit in das Backoffice/in Frontend- Applikationen sind entscheidend. Hinter den Investitionen steht der Druck, sich vom Wettbewerb abzusetzen. Hindernisse Sicherheit, Datenbesitz und Unsicherheit hinsichtlich des Business Case: Das Thema Sicherheit stellt eine der größten Herausforderungen im IoT-Bereich dar, v.a. im Kontext smarter Dienstleistungen/Produkte. Datenschutzbedenken seitens der Anwender verhindern Investitionen. Hohe Komplexität aufgrund wachsender Ökosysteme in den Branchen verlangsamt Investitionsentscheidungen. Unsicherheit hinsichtlich Plattform-Entscheidungen Fachkräftemangel Der Markt fr Software und IT Services (SITS) in Österreich