Software Compliance Management

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2 CA Software Compliance Manager to Help Customers Address Software License Compliance Demands at Lower Cost Newly Developed Product to Give Customers Deeper Visibility into Software License Status, Aid in Software Audits ISLANDIA, N.Y., June 9, CA, Inc. (NASDAQ: CA) today announced the planned release of CA Software Compliance Manager, a newly developed module designed to help organizations manage the risks associated with software license compliance and reduce IT costs associated with ineffective software license management. Businesses using manual, inconsistent processes for software license management increase their level of risk by using non-repeatable processes. CA Software Compliance Manager is designed to help establish sustainable and continuous compliance processes that can help address regulatory challenges. "Organizations face many challenges today as they manage software licenses to address compliance needs. For example, inventory tools don't discriminate between freeware and licensable software, and there are too many variances in how software is described in the inventory report, license agreement and purchase records," said Brian Bell, senior vice president and general manager, CA Service Management. "Those challenges have forced organizations to engage in practices such as paying for more licenses than they need to avoid the risk of fines and to avoid being found out-of-compliance. CA Software Compliance Manager is designed to help businesses obtain the software license information they need to help maintain software license compliance without overspending." CA was recently rated a "Strong Positive" in the Gartner report, "MarketScope for the IT Asset Management Repository, 2008." * CA is a recognized leader in providing technology to help organizations manage their IT assets. CA Software Compliance Manager is a future addition to CA's IT Asset Management solution with planned features to address customer challenges associated with software license compliance, including: Compliance Engine Matches licenses to discovered software assets to help determine compliance status and optimize the use of licenses. License Administration Records license information-including maintenance and dependencies-required to address the challenges associated with compliance, audits or proof of ownership. License Event Manager Provides continuous views of software license compliance information via a dashboard. Inventory Integration Integrates discovered software data from CA and third party inventory tools. Inventory Data Interpreter Cleanses, normalizes and classifies the software data obtained from inventory tools, and identifies the software products that require compliance management. Knowledgebase Provides a dynamic base of software license compliance information and software knowledge that is continually refreshed, replacing manual research of software inventory data. "The challenge with managing software assets for our company comes at audit time. With multiple data sources for software license information and various licensing models, the audit process is time consuming and complex," said Juergen Joeckel, CEO, Merkantis GmbH. "We anticipate that CA Software Compliance Manager will help us address the audit

3 challenge while helping reduce costs and facilitate good IT governance. CA's innovation is evident with this internally developed product. We are part of the beta testing program with CA and look forward to the putting it through its paces." Customers seeking assistance in deploying CA Software Compliance Manager can turn to CA Services or to various CA partners ranging from global systems integrators to specialized solution providers. CA Services offers implementation services that use best practices and methodologies developed from hundreds of successful deployments of CA service management technology. That experience helps provide for rapid time-to-value. "Whether a business has 40 seats or 40,000 seats of a software product, properly managing software assets can help save money. Software asset management is a critical piece of the systems we implement for customers," said Jim Bassich, president, Avery Island Technologies, a solution provider headquartered in Louisiana. "CA has developed this product from the ground up, designing it to integrate with various CA products and those of other vendors. We anticipate that this integration will ease automation of the software audit process and help address overall software compliance." CA Software Compliance Manager is among eight new and updated products announced by CA today that are designed to help customers lower IT operations costs, manage risk, and improve security and compliance processes. The products support CA's Enterprise IT Management (EITM) vision by providing customers with capabilities to better govern, manage and secure IT for better business results. CA Software Compliance Manager was developed on the release 11 platform, so it is designed to integrate well with other CA solutions. For further information, about CA's Service Management business, please visit * Gartner Research, "MarketScope for the IT Asset Management Repository, 2008," Patricia Adams and William Snyder, April MarketScope Disclaimer The MarketScope is copyrighted April 2008 by Gartner, Inc. and is reused with permission. The MarketScope is an evaluation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the MarketScope, and does not advise technology users to select only those vendors with the highest rating. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

4 About CA CA (NASDAQ: CA), one of the world s largest independent software companies, provides software solutions to unify and simplify IT management. With CA s Enterprise IT Management (EITM) vision and expertise, organizations can more effectively govern, manage and secure IT to optimize business performance and sustain competitive advantage. Founded in 1976, CA serves customers in virtually every country in the world. For more information, please visit About our Spokesperson Ing. Martin Pscheidl, MBA, MSc Martin is certified ITIL Service Manager (V2) and certified ITIL Expert (V3). He is responsible for many ITIL Initiatives and Architect of many successful project implementations within CA s customer base since years. Martin learned IT engineer and holds a Professional Master of Science in IT Consulting and a Master of Business Administration in IT and Telecommunication. In his role Customer Solution Architect he is responsible for Austria and Switzerland and with CA Software Österreich GmbH since 8 years.

5 Software Compliance Management Ing. Martin Pscheidl, MBA, MSc Customer Solutions Architect CA Software Österreich GmbH Wie Sie es in den Griff kriegen! Was ist Software Compliance? > Compliant zu sein, heißt so vorzugehen, und auch nachweisen zu können, dass man sich an Vorschriften, Gesetze, Verträge, Regulatorien (intern wie extern) im Bezug auf Einsatz von Software in Unternehmen hält. Urheberrecht und andere rechtliche Bedingungen Brachenspezifische Prüf- und Berichtsvorgaben > External Compliance Nutzen wir die Software in Übereinstimmung mit den Bedingungen der Verträge und Vereinbarungen? Einfaches Abzählen Verwendungsrechte > Internal Compliance Nutzen wir die Software in Übereinstimmung mit internen Richtlinien? Standards and Vorgehen Sicherheit, Risiko, etc. 2 Software Compliance Management Copyright 2008 CA Software Österreich GmbH Copyright 2008 CA Software Österreich GmbH September 2008, Seite 1

6 Software Assets (ISO 19770*) Medien CD, Bücher, Zertifikate Die Lizenz 3,496 Wertschöpfung Software for use Haftung bei Lizenzverletzung + Strafen +Kosten Nutzungsrechte Software Compliance Management +/- *International Standard for Software Asset Management (SAM) / 3 Software Compliance Management Copyright 2008 CA Software Österreich GmbH Business Software Alliance > Die Business Software Alliance (BSA) ist die im Bereich der Förderung einer sicheren und gesetzestreuen digitalen Welt führende Organisation. > Sie ist der Sprecher der Softwarebranche und ihrer Hardwarepartner gegenüber Regierungen und Kunden auf dem globalen Markt. > Die BSA unterstützt durch ihre politischen und informativen Initiativen die technologische Innovation in den Bereichen Urheberrecht, Internet-Sicherheit, Handel und E-Commerce. [bsa.org/austria/ 30. September 2008] 4 Software Compliance Management Copyright 2008 CA Software Österreich GmbH Copyright 2008 CA Software Österreich GmbH September 2008, Seite 2

7 Business Software Alliance International [bsa.org, 30. September 2008] 5 Software Compliance Management Copyright 2008 CA Software Österreich GmbH Wie geht es dem IT Markt > Industry: Application Software International Business Machine (IBM) -4.15% Hewlett-Packard Co. (HPQ) -6.82% Sun Microsystems Inc. (JAVA) % International Game Technology (IGT) -8.89% Scientific Games Corp. (SGMS) -6.33% Netezza Corporation (NZ) -6.09% Marktentwicklung von 29. auf 30. September Software Compliance Management Copyright 2008 CA Software Österreich GmbH Copyright 2008 CA Software Österreich GmbH September 2008, Seite 3

8 Business Software Alliance Austria > Österreichische Mitglieder der BSA sind unter anderem: Adobe, Altium, Apple, Attachmate, Autodesk, Avid, Babylon, Bentley Systems, Centennial Software, CNC, Corel, CyberLink, Dassault Systèmes SolidWorks Corporation, Enteo Software, Famatech, LINKService, Mamut, Materialise Software, Microsoft, Mindjet, Monotype Imaging, O&O Software, Quark, Quest Software, Ringler-Informatik, Scalable Software, Siemens, Staff & Line, Symantec, Tekla und The MathWorks [bsa.org/austria/ 30. September 2008] 7 Software Compliance Management Copyright 2008 CA Software Österreich GmbH License Compliance in Österreich > Hat in seine Applikationen Vermessungsalgorithmen eingebaut > Besucht seine Kunden meist selbst, und führt Kontrollen durch > Beschäftigt die vier großen Prüfer In Österreich: 80% 20% 8 Software Compliance Management Copyright 2008 CA Software Österreich GmbH Copyright 2008 CA Software Österreich GmbH September 2008, Seite 4

9 Wie setzt man Software Compliance um? Inventar erfassen und prüfen Bereinigen, normalisieren und kategorisieren Erweitern um Lizenzinformationen Verbinden mit Finanz- und Vertragsdaten Analysen und Berichte Überlegungen zur Planung Inventardaten geeignete Werkzeuge? Lizenzierung Produkte entgegen Komponenten? Finanzdaten Vereinbarungen und Rechnungen? Nachhaltige Prozesse Prozeduren und Steuerung? Reichweite Aufwand und Ablaufplan? 9 Software Compliance Management Copyright 2008 CA Software Österreich GmbH Inventarisierungsaufwand > Was ist wichtig, und was nicht? Zu viele Einträge Tausende Datensätze Bedenken Sie Ihre Firmengröße, und schätzen Sie den Aufwand Case Study Software Compliance Verarbeiten der Inventurdaten Bankinstitut 3,600 Mitarbeiter > Wie oft muss man inventarisieren? erstmals Initial Software Inventur- Datensätze X 10 Minuten Aufwand pro Datensatz = Stunden x 35/h = ,-- Alle 6 Monate 00 neue Software Inventur- Datensätze 00 X 10 Minuten Aufwand pro Datensatz = 500 Stunden x 35/h = ,-- 10 Software Compliance Management Copyright 2008 CA Software Österreich GmbH Copyright 2008 CA Software Österreich GmbH September 2008, Seite 5

10 Die Zuordnung von durch Inventur erfassten, kaufmännischen und lizenzrechtlichen Informationen ist zur Zeit ein manueller arbeitsintensiver Prozess! Audits (BSA, CA, IBM, ) Inventar Mehrere Mitarbeiter ausschließlich damit beschäftigt! Verträge Ungeplante Ausgaben Androhungen, schlechte PR 11 Software Compliance Management Copyright 2008 CA Software Österreich GmbH Konsolidierung der Inventurdaten Selbst mit Hilfe einer hervorragenden Inventarisierungssoftware ist Software Compliance Management wie die Suche nach der Nadel im Heuhaufen! Trennen der lizenzrelevanten Datensätze vom Rest Organisieren der Daten in strukturierter Form Den verbleibenden Rest solange durcharbeiten, bis wirklich keine Nadeln mehr im Heu sind 12 Software Compliance Management Copyright 2008 CA Software Österreich GmbH Copyright 2008 CA Software Österreich GmbH September 2008, Seite 6

11 Konsolidierung der Inventurdaten > CA Content ermöglicht diese Normalisierung und Standardisierung Normalisierung der Firmennamen vor der Bereinigung nach der Bereinigung Standardisierung der Software Bezeichnungen Publisher Microsoft Name + Product Office Name + Version Standard Edition + Language English Trade Name Version 13 Software Compliance Management Copyright 2008 CA Software Österreich GmbH Verwalten der Lizenzdaten > Central inventory for licenses Lizenzart und allgemeine Information Nachweise des Kaufes und andere Dokumente 14 Software Compliance Management Copyright 2008 CA Software Österreich GmbH Copyright 2008 CA Software Österreich GmbH September 2008, Seite 7

12 Verwalten der Lizenzdaten Wartungsvereinbarungen, Abgedeckte Versionen Nutzungsrechte Lizenzmodell und Metriken 15 Software Compliance Management Copyright 2008 CA Software Österreich GmbH Abstimmungsbeispiel (schlecht) Lizenz A = 3 Version Version 2.0 Version Lizenz B = 5 Version 2.0 Version Lizenz C = 5 Version > Alarm Out of Compliance für 2 Version > 2 Stück Lizenz C werden nicht genutzt 16 Software Compliance Management Copyright 2008 CA Software Österreich GmbH Copyright 2008 CA Software Österreich GmbH September 2008, Seite 8

13 Abstimmungsbeispiel (gut) Lizenz A = 3 Version Version 2.0 Version Lizenz B = 5 Version 2.0 Version Lizenz C = 5 Version > Kein Compliance Alarm > Alle Lizenzen werden optimal genutzt 17 Software Compliance Management Copyright 2008 CA Software Österreich GmbH Bericht über Lizenznutzung 18 Software Compliance Management Copyright 2008 CA Software Österreich GmbH Copyright 2008 CA Software Österreich GmbH September 2008, Seite 9

14 Software Compliance Summary > Ist ein sehr komplexes Thema > Kann erfolgreich und nutzbringend umgesetzt werden Wenn Sie Beratung brauchen, wie Sie Ihre Software Compliance Prozesse und Implementierung zielgerichtet angehen, schmerzfrei umsetzen, und dann erfolgreich betreiben, so fragen Sie doch einfach 19 Software Compliance Management Copyright 2008 CA Software Österreich GmbH Danke! Fragen? Martin Pscheidl CA Software Österreich GmbH Wienerbergstrasse 42 Euro Plaza Haus E martin.pscheidl@ca.com Copyright 2008 CA Software Österreich GmbH September 2008, Seite 10