Case Management for low skilled young people

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1 Case Management for low skilled young people c mon14 DSA Oliver Korath c mon17 Barbara Erhart March 2011 März

2 starting situation why c mon14 / c mon17? high number of school drop outs preventive approach early identifying of young adults in danger of dropping out high number of young adults with no graduation / negative graduation not being mentored by PES financed by ESF, WAFF and AMS (PES) increasing number of unemployed young adults especially: low qualified young adults multiple problems and topics loss of self confidence in times of being unemployed financed by AMS März

3 target group: low skilled young adults aged 14 to 17 preventing school drop out guidance and advice during transition - lower secondary education / higher secondary education / labour market connecting them with AMS working on perspectives, to enhance individual skills / key skills and empowerment our aims integration of low skilled young people, aged 17 21, into the regular labour market to achieve higher qualification to change self perception of young adults to amend social skills of young adults successful empowerment März

4 how do we succeed? our teams are gender balanced, multi professional, multi cultural voluntariness confidential and constant cooperation with the same Case Manager focusing on individual needs of each case / individual screening mentoring/advice for young people up to two years (c mon14) up to one year (c mon17) empowerment holistic approach support during first months on a new job networking / lobbying März

5 entering the mentoring process Case Management c mon14 Public Social Service institutions private and community based pupils / out of school kids living in Vienna schools located in districts 10 and 22 (lower and higher secondary) introductory workshops at schools (8th,9th and 10th grade) Case Management / mentoring consultation hours at schools März

6 entering the mentoring process Case Management c mon17 AMS Jugendliche / Public Employment Service for young adults first contact and presentation (compulsory) initial interview (compulsory) entering Case Management / mentoring process (voluntary) März

7 Case Management intake evaluation assessment monitoring service planning/ care plan implementation März

8 what do we offer? introductory workshops workshops (education / labour market / job application / key skills) consultation hours at schools Case Management / mentoring quality of a long enduring mentoring process we have time possibility of choosing Case Manager one to one setting wide range of assistance März

9 summary of topics in Case Management information about educational perspectives labour market / apprenticeship / vocational education application papers and coaching individual problems and topics/ psychosocial problems (family/violence/debts/living situation/health ) problems within peer group (classmates/colleagues) psychological problems März

10 initial situation negative grades conflict parents aspiration youngster s aspiration: family situation: violence, low income current Situation got job as apprentice retail industry established support system own flat case study c mon14 female, aged 17 joined mentoring may 2010 interventions / actions taken assessment: perspectives/ skills/needs leading over to Public Social Services and PES applying for social housing teaching independent living skills coaching and assistance in applying for apprenticeship März

11 Case Study c mon17 Jana, aged 20 joined mentoring 1 year ago, origin: Macedonia März

12 numbers / statistics 1452 young adults / at least one contact 57 % / 43 % 513 young adults in mentoring/ Case Management 302 workshops at schools 807 participants in % with migration background 16 Case Managers März

13 cooperation / networking Public Employment Service School Board of Vienna Public Social Service Youth Welfare Service institutions / organisations working with young adults (community based / private) März

14 contacting ÖSB Consulting GmbH Bernhard Wolf Divisional Head LMP mobile: Irmin Schmidt Project Manager c mon14 mobile: Mag.a Hildegard Matsch Project Manager c mon17 mobile: März

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