RZ-Automatisierung - Typische Anwendung und Kundenszenarien

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1 RZ-Automatisierung - Typische Anwendung und Kundenszenarien HP Software & Solutions 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice

2 Agenda Aktuelle Situation und Herausforderungen HP Business Service Automation (BSA) und typische Anwendungsfälle Next Generation Datacenter

3 Aktuelle Situation und Herausforderungen

4 Zahlen & Fakten Wachstum und Komplexität Alle 5 Jahre Verdoppelung der Server Alle 2 Jahre Verdoppelung der Netzwerkgeräte Jedes Jahr Verdoppelung der Anzahl Terabyte Speicher Kostenspirale $1 Ausgabe für Hardware bedeutet Ausgaben in Höhe von bis zu $10 für Rechenzentrum-Management Personalengpass Derzeit wird für 2015 ein deuticher Engpass für qualifiziertes Rechenzentrum-Personal prognostiziert Governance/Qualität 40% aller Services sind nicht compliant 80% aller Ausfallzeiten sind auf falsche Konfigurationen zurückzuführen 75% des IT-Budgets werden für laufenden Systembetrieb ausgegeben *Quellen: IDC, Forrester, AFCOM Data Center Institute

5 Entwicklung der IT-Betriebskosten (OPEX) Spending (USB$) Beispiel Jahr 2006: 32M installierte Server weltweit $120B Ausgaben für deren Management Installed Base (M units) $ $250 $200 $ Besseres Management: Reduzierung operative Kosten $100 $50 $ Bessere Nuzung: Reduzierung Kapitalkosten New server spending Power and cooling Cost of mgt and admin. Installed base (M units) Quelle: IDC, 2007

6 Rechenzentren Herausforderung Transformation des Managements von Rechenzentren: vollständig automatisierter Ansatz anstatt kostenintensiver manueller Methoden Automatisierung über alle IT-Silos und Technologien eines Business Service hinweg Business Service Automation

7 HP Business Service Automation und typische Anwendungsfälle

8 HP Business Service Automation OO provides integration across BSA, BSM and ITSM Operations Orchestration (OO) Client Automation Network Automation Server Automation Storage Automation BSM Monitoring events & alerts BSA Essentials Community I Subscription Services I Executive Dashboard & Reporting Release Control CMDB ITSM Help desk/ change requests

9 BSA s approach to business service automation Automate elements Comprehensive automation for networks, servers or storage, spanning all tasks from provisioning and change management to compliance enforcement and reporting Automate common IT processes Establish runbook automation for common and repeatable IT processes across all infrastructure tiers, IT groups and systems Integrate element automation tools Integrated automation of all aspects of deploying and managing applications, servers, networks, storage and common processes across the entire data center Automate networks Automate servers Automate storage Automate clients Automate process 4 Links to application source control systems Links to IT service management Integrate management systems Links to business service management 4 Integrate management systems Automate the entire business service with continuous control of each phase of the service lifecycle, across the data center and client end points, from automated operations to monitoring and ticketing 9 9 September 2010

10 1 Automate server management Lifecycle management for enterprise servers and applications Key challenges Long cycles for provisioning/patching Configuration drift, lack of control Virtualization proliferation Massive scale & complexity increasing errors, downtime, & costs HP Server Automation delivers Server & application lifecycle management Depolyment Automation (Plan, Build, Run) Policy enforcement, compliance reports, vulnerability alerts Increased productivity & reduced cost 10 9 September 2010

11 2 Automate common IT processes Proactive management of incident resolution & routine tasks Key challenges Increasing alert volumes and slow incident resolution Changes and incident response are time consuming, error prone, and inconsistent across teams Inability to enforce best practices and ITIL HP Operations Orchestration delivers Automation of key processes, such as incident resolution and service provisioning Improved efficiency and reduced cost via automation of routine maintenance tasks Standardized processes to enforce ITIL and maintain compliance audit trails 11 9 September 2010

12 4 Integrate management systems Lifecycle management for entire business service Key challenges Teams working in silos not well coordinated or sharing information Point tools don t share information or provide comprehensive view of business services they help manage Lack full understanding of business service requirements during change approval and incident resolution processes HP Business Service Automation delivers Enables IT to provision entire services and manage change throughout server lifecycle Integration between ITSM, BSM, and Operations management tools Provides continuous control from automated operations to monitoring and ticketing 12 9 September 2010

13 Automated Change Management 1. Requestor creates ticket in Service Manager 2. Change Advisory Board reviews and approves ticket 3. Ticket approval launches OO workflow 4. OO workflow executes change operations across SA and other products 5. OO workflow updates ticket in Service Manager and closes ticket 6. Workflow updates Universal CMDB with accurate data center state 7. Notify Change Control Board 13 9 September 2010

14 Live-Demo: HP Operations Orchestration Workflow Starten von Prozessen unter Windows 14 9 September 2010

15 HP BSA Schneller Erfolg Beispiel Netzwerk und Server Automatisierung Vor Server- und Netzwerk- Automatisierung Nach Server- und Netzwerk- Automatisierung mit HP BSA Personalkosten Erheblich 65% Reduzierung Vollständige Konfiguration von Servern Monate 1 Tag Compliance Reporting 50 Server Server Monatliches SOX Reporting Nur für 10% der Systeme mit erheblichem manuellem Aufwand 100% der Systeme automatisch Unternehmensweiter Reset der Netzwerk Passwörter 3 Wochen 30 Minuten Quelle: King Research, Mai 2008

16 Next Generation Datacenter

17 Roadmap to Next Generation DataCenter Traditional DC Monolithic computing DC = sum of projects business App 1 App 2 IT network/ storage network/ storage silo based approach 17 9 September 2010 broken silos and more innovation

18 Roadmap to Next Generation DataCenter Server view 1.2TB 1.1TB 1.5TB 1.2TB 1.3TB 1.6TB Array presentation 1.5TB 1.6TB 1.2TB 1.1TB 1.2TB 1.3TB 0.1TB 0.1TB 0.15TB 0.05TB 0.05TB 0.15TB Traditional DC Monolithic computing DC = sum of projects Today s Data Center Dedicated, Heavy App, Technology Centric IT business App 1 App 2 App1 App2 App3 IT network/ storage network/ storage network network network Shared storage (SAN) silo based approach 18 9 September 2010 broken silos and more innovation

19 Roadmap to Next Generation DataCenter Server view 1.2TB 1.1TB 1.5TB 1.2TB 1.3TB 1.6TB Array presentation 1.2TB 1.1TB 1.5TB 1.2TB 1.3TB 1.6TB 0.1TB 0.1TB 0.15TB 0.05TB 0.05TB 0.15TB Traditional DC Monolithic computing DC = sum of projects Today s Data Center Dedicated, Heavy App, Technology Centric IT Next Generation DC Modular, Shared, Virtual, delivered as services business App 1 App 2 App1 App2 App3 App1 App2 App3 Shared Service Shared Service IT network/ storage network/ storage network network network Shared Infrastructure Shared Virtual Server Pool Virtualized network Shared storage (SAN) Shared storage (SAN) silo based approach Innovation & Reward culture 19 9 September 2010 broken silos and more innovation

20 Self-Service Portal for IT Services Select Platform 20 9 September 2010

21 Select CPU Size 21 9 September 2010

22 Select Operation System 22 9 September 2010

23 Select Application 23 9 September 2010

24 Example: IT Factory automated Virtualized Server Provisionning Hosting Data Centre Create and manage virtual resources Gather utilization data Virtual Machines (OS supported by Virtualisation Technology Layer) Virtualization Technology Layer Ressource Management Capacity Planning Get details, send feedback Call flows, trigger actions Send s Self Service Portal Service Catalog View, order and manage virtual machines Status s User Network Storage Client Access virtual machines Authorize requests CMDB 3rd Party HP BSA Direcory Services Management Hub Customize and activate virtual machines, query data and status Approval Remote Desktop

25 IT Infrastructure HP Bladesystem Matrix Modular design leading to the next level of virtualization Modular Design and Technical Realization Benefits with best practices Production servers Production storage DC Module Control/Administration 6 blade 42U racks (production) 72 ESX servers 720 virtual servers 312 physical servers 4 storage racks HP EVA 4400 (160 TB) 2 control/connection racks Cisco (LAN connect) Brocade (SAN connect) Blade enclosure or DL servers Insight Mgr/Control/Dynamics VMWare Virtual Center VC Enterprise Manager Service Management (in one of the modules) (ucmdb, Service Manager, HP Operations Orchestration, ) Cost effective by industrialize as much as possible Improved time to market with higher flexibility Next generation virtualization for of x86 systems including storage and network Effective and energy efficient usage of resources beyond pure virtualization Breaking organizational silos (network, operations, security, ) Standard DC Module (standard storage) DC Module Interconnect Standard DC Module (standard storage) Exception DC Module (non-std storage) DCM Infrastructure Control/Admin Tape DC Module (tapes/tape mgmt) 25 9 September 2010

26 HP Data Center Konsolidierung Globale Data Centers/Next Generation Data Centers Weniger Mehr 60% weniger Legacy Applikationen Globale Applikationen 30% weniger Server 80% mehr Rechenleistung Weniger Kosten für Speicher Doppelt so viel Speicher 50% weniger Kosten für Netzwerk 30% mehr Bandbreite Weniger IT-Kosten Mehr Leistung Quelle: Gartner bzw. HP

27 Vielen Dank! Technology for better business outcomes