Dr. Ulrich Kampffmeyer DMS EXPO Köln, 19. September 2006

Transkript

1 DMS EXPO Köln, 19. September 2006 P R O J E C T C O N S U L T GmbH GmbH 1

2 Contents Babylon: Terms & Acronyms Definition The 5 C of ECM ECM Components GmbH 2 Market Developments and Trends Outlook

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4 GmbH 4

5 2002 EDM Digital Asset DRM REA Electronic Records Preservation Multi EDM Document Channel Distribution COLD Elektronische Information Wissensmanagement Signatur Lifecycle Portale Scanning ILM TCM KM Web Content Integration Engineering Document Document Related Technologies Content BPM Workflow Imaging VCM Capture EDRMS Electronic Document - Revisionssichere CTA Archivierung IRS BPM Digital Digital Signature Rights Preservation Collaboration DMS Media Asset EDM DAM MAM Compliant Transaction Archivin Records Elektronische Archivierung ERM esignature Single DM Instance Business Archivierung Process E-Business Enterprise Application UDM IDARS Output Integration EAI EAkte Optical Filing Groupware OMS Single iecm Source Enterprise WCM Knowledge Content Document Publishing Warehouse Intranet GmbH DRT Repository Collaborative CMS Commerce IDOM Workflow EDM 5 Collaborative Business Commerce Process MultiMedia-Datenbanken ASP // DMCO

6 2002 PDD Digital Asset DRM REA EDM Electronic Records Multi ECM Document Channel Distribution Asset COLD Elektronische Information Wissensmanagement TCM Signatur Lifecycle Portale Scanning ILM TCM KM Web Content Integration Engineering Document Document Related Technologies Content BPM Workflow Imaging VCM Capture EDRMS Electronic Document - Revisionssichere CTA Archivierung IRS BPM Digital Digital Signature Rights Preservation Collaboration BI Media Asset BI DMS EDM DAM MAM Compliant Transaction Archiva Records Elektronische Archivierung ERM ECM esignature Single DM Instance Business Archivierung Process E-Business Enterprise Application UDM IDARS Output Integration EAI EAkte Optical Filing Groupware OMS Single iecm Source WCM Knowledge Enterprise Document Warehouse Intranet Content Publishing UDO GmbH DRT Repository Collaborative CMS DCT Commerce IDOM Workflow EDM 6 Collaborative Business Commerce Process MultiMedia-Datenbanken ASP // DMCO

7 2002 PDD Digital Asset DRM REA EDM Electronic Records Multi ECM Document Channel Distribution Asset COLD Elektronische Information Wissensmanagement TCM Signatur Lifecycle Portale Scanning ILM TCM KM Web Content Integration Engineering Document Document Related Technologies Content BPM Workflow Imaging VCM Capture EDRMS Electronic Document - Revisionssichere CTA Archivierung IRS BPM Digital Digital Signature Rights Preservation Collaboration ECM Media BI Asset BI DMS EDM DAM MAM Compliant Transaction Archiva Records Elektronische Archivierung ERM esignature Single DM Instance Business Archivierung Process E-Business Enterprise Application UDM IDARS Output Integration EAI EAkte Optical Filing Groupware OMS Single iecm Source WCM Knowledge Enterprise Document Warehouse Intranet Content Publishing UDO GmbH DRT Repository Collaborative CMS DCT Commerce IDOM Workflow EDM 7 Collaborative Business Commerce Process MultiMedia-Datenbanken ASP // DMCO

8 ? GmbH 8

9 ERP CRM CMS GmbH 9

10 ERP CRM CMS ECM GmbH 10

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13 GmbH 13

14 CAPTURE MANAGE Business Processes Data Unstructured Content STORE PRESERVE DELIVER GmbH 14 AIIM International, 2001

15 : Technologies used to Capture, Manage, Store, Preserve, and Deliver Content and Documents related to Organizational Processes. GmbH 15

16 is a Strategy or Vision, not a single Product! GmbH 16

17 infrastructure AIIM International ERP E-Business AP/AR RM/A CRM HRM EAI Enterprise Applications Integration Workflow Data Warehousing Mining Web Content Collaboration Doc Mgmt Imaging Enterprise Content Domino Exchange RDMS File System Infrastructure GmbH 17

18 ECM concept #1 AIIM International ERP E-Business AP/AR RM/A CRM HRM Enterprise Applications Workflow Data Warehousing Mining EAI Middleware Web Content Collaboration Doc Mgmt Imaging Integration Enterprise Content Domino Exchange RDMS File System Infrastructure GmbH 18

19 ECM concept #2 AIIM International E-Business ERP AP/AR RM/A CRM HRM Enterprise Applications Independent Services EAI Integration Workflow for all Applications Enterprise Content Data Warehousing Web Content Doc Mgmt Mining Collaboration Imaging Domino Exchange RDMS File System Infrastructure GmbH 19

20 ECM concept #3 AIIM International ERP Web Content Doc Mgmt Imaging Enterprise Applications Enterprise Repository Workflow Collaboration Data Warehousing Mining E-Business AP/AR RM/A CRM HRM Uniform, Federated EAI Integration Enterprise Content for all Types of Information Domino Exchange RDMS File System Infrastructure GmbH 20

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24 Content GmbH 24

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26 Collaboration GmbH 26

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28 Compliance GmbH 28

29 ,,... whoever knowingly alters, destroys, mutilates, conceals, covers up, falsifies or makes a false entry in any record, document or tangible object with intent to impede, obstruct or influence the investigation or proper administration of any matter within the jurisdiction of any department or agency of the United States or any case filed under title 11 or in relation to, or contemplation of any such matter of case, shall be fined under this title, imprisoned not more than 20 years, or both." (Sarbanes-Oxley Act of 2002, Sec. 802, 1519) GmbH 29

30 GmbH 30

31 Continuity GmbH 31

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33 Cost GmbH 33

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35 GmbH 35

36 AIIM Model for ECM MANAGE DM Collab CAPTURE STORE WCM DELIVER GmbH 36 WF/ BPM RM PRESERVE

37 CAPTURE Input Human created Office Documents Form Rich Media Microfilm Application created ERP XML Recognition OCR HCR ICR OMR Barcode Forms Processing E-Forms/Web-Forms Indexing Input Designs Categorization Financial Applications E-Billing Aggregation COLD/ERM GmbH 37 Input

38 CAPTURE Human created Human created Office Documents Form Rich Media Microfilm Application created ERP XML Recognition OCR HCR ICR OMR Barcode Forms Processing E-Forms/Web-Forms Indexing Input Designs Categorization Financial Applications E-Billing Aggregation COLD/ERM GmbH 38 Input

39 CAPTURE Application created Human created Office Documents Form Rich Media Microfilm Application created ERP XML Recognition OCR HCR ICR OMR Barcode Forms Processing E-Forms/Web-Forms Indexing Input Designs Categorization Financial Applications E-Billing Aggregation COLD/ERM GmbH 39 Input

40 CAPTURE Recognition Human created Office Documents Form Rich Media Microfilm Application created ERP XML Recognition OCR HCR ICR OMR Barcode Forms Processing E-Forms/Web-Forms Indexing Input Designs Categorization Financial Applications E-Billing Aggregation COLD/ERM GmbH 40 Input

41 CAPTURE Forms Processing Human created Office Documents Form Rich Media Microfilm Application created ERP XML Recognition OCR HCR ICR OMR Barcode Forms Processing E-Forms/Web-Forms Indexing Input Designs Categorization Financial Applications E-Billing Aggregation COLD/ERM GmbH 41 Input

42 CAPTURE COLD Human created Office Documents Form Rich Media Microfilm Application created ERP XML Recognition OCR HCR ICR OMR Barcode Forms Processing E-Forms/Web-Forms Indexing Input Designs Categorization Financial Applications E-Billing Aggregation COLD/ERM GmbH 42 Input

43 CAPTURE Indexing & Classification Human created Office Documents Form Rich Media Microfilm Application created ERP XML Recognition OCR HCR ICR OMR Barcode Forms Processing E-Forms/Web-Forms Indexing Input Designs Categorization Financial Applications E-Billing Aggregation COLD/ERM GmbH 43 Input

44 MANAGE DM Collab WCM WF/ BPM RM GmbH 44

45 MANAGE DM Collab WCM WF/ BPM RM GmbH 45

46 MANAGE Document Check-in/Check-out Version Search and Navigation Visualization DM Collab STORE WCM WF/ BPM GmbH 46 RM

47 MANAGE Collaboration Collaborative authoring Knowlege bases Whiteboards Video conferencing Consolidation of information DM Collab STORE WCM WF/ BPM GmbH 47 RM

48 MANAGE Web Content Content creation Publication process Conversion Security Web site visualization DM Collab STORE WCM WF/ BPM GmbH 48 RM

49 MANAGE Records Filing structures and file plans Thesaurus Retention periods Metadata Archive management DM Collab STORE WCM WF/ BPM GmbH 49 RM

50 MANAGE Business Process Process and structure organization Process design Vizualisation of Process Routing Monitoring DM Parallel and sequential processing Reminders, deadlines STORE Checking Logging GmbH 50 WF/ BPM Collab RM WCM

51 STORE Repositories Library Services Technologies GmbH 51

52 STORE File Systems Content Systems Databases Data Warehouses Repositories GmbH 52

53 STORE Search/Retrieval Version Control Check In/Check Out Audit Trail Library Services GmbH 53

54 STORE Hard Disk RAID SAN NAS Optical OD DVD CD Tape GmbH 54 Technologies

55 STORE Repositories ILM Information Lifecycle Library Services Technologies GmbH 55

56 PRESERVE Archive Paper Microfilm NAS/SAN WORM HD WORM OD WORM TAPE GmbH 56 Deletion

57 PRESERVE Long-term archiving Digital optical storage media: WORM OD (Write Once Read Many Optical Disk) CD (Compact Disk) DVD (Digital Versatile Disk) GmbH 57

58 PRESERVE Long-term archiving Digital optical storage media: WORM OD (Write Once Read Many Optical Disk) CD (Compact Disk) DVD (Digital Versatile Disk) Is there still a need for True WORM media? GmbH 58

59 PRESERVE Long-term archiving Digital optical storage media: WORM OD (Write Once Read Many Optical Disk) CD (Compact Disk) DVD (Digital Versatile Disk) Is there still a need for True WORM media? Alternatives GmbH 59 WORM Tape WORM Harddisk with special software/firmware proctection

60 PRESERVE Archive Paper Mikrofilm NAS/SAN CAS WORM WORM-TAPE Long-term Archiving implies Continuous Migration Deletion GmbH 60

61 DELIVER Output Layout/Design Security as ECM Infrastructure Transformation Security Ditribution Technologies COLD/ERM PKI Internet, Intranet, Extranet Personalization E-Business-Portale XML PDF Compression Digital Rights / Watermark und and Fax Fax Datatransfer Datenübermittlung via mittels EDI, XML u. and anderer other Formate formats GmbH 61 Publishing Syndication Konverter Viewer Digital Signature Output CD / DVD Digitales TV Fernsehen Paper Papier

62 DELIVER Transformation Layout/Design Security as ECM Infrastructure Transformation Security Ditribution Technologies COLD/ERM PKI Internet, Intranet, Extranet Personalization E-Business-Portale XML PDF Compression Digital Rights / Watermark und and Fax Fax Datatransfer Datenübermittlung via mittels EDI, XML u. anderer Formate GmbH 62 Publishing Syndication Konverter Viewer Digital Signature Output CD / DVD Digitales TV Fernsehen Paper Papier

63 DELIVER Security Layout/Design Security as ECM Infrastructure Transformation Security Ditribution Technologies COLD/ERM PKI Internet, Intranet, Extranet Personalization E-Business-Portale XML PDF Compression Digital Rights / Watermark und and Fax Fax Datatransfer Datenübermittlung via via mittels EDI, XML u. and anderer other Formate formats GmbH 63 Publishing Syndication Konverter Viewer Digital Signature Output CD / DVD Digitales TV Fernsehen Paper Papier

64 DELIVER Distribution GmbH 64

65 ECM Model 2003 MANAGE DM Collab CAPTURE STORE WCM DELIVER GmbH 65 WF/ BPM RM PRESERVE ECM House 2005

66 ECM House GmbH 66

67 ECM House GmbH 67

68 New residents in the ECM-House GmbH 68 DAM Digital Asset EAI Enterprise Application Integration Search/Retrieval Content Integration Backup/Recovery Longterm Archival Migration Localization DRM Digital Rights

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73 ECM Suites ECM integrated Systems ECM Components & Services GmbH 73

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77 Competing vendors Collaboration Outputmanagement WCM/Portal ERP-Workflow/ Records Manag. ECM Hardware GmbH 77 Integration Storage/Archivierung Database

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79 International ECM Vendors IBM FileNet EMC Documentum OpenText Hummingbird, Mobius, BancTec, OnBase and others GmbH 79

80 Midsize ECM Vendors Ceyoniq d.velop Docuware Easy ELO H & S Optimal Systems Saperion SER Zylab GmbH 80 and some 100 more

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82 Collaboration Microsoft Vista with Workflow, Sharepoint Portal Server, InfoPath, Exchange IBM Websphere, Domino Oracle GmbH 82 10g Content Services, Workflow

83 Output Adobe Betasystems ISIS XEROX and others GmbH 83

84 Printer -Hardware XEROX CANON Brother Lexmark Ricoh and others GmbH 84

85 Databases IBM Oracle Microsoft and others GmbH 85

86 Storage-System Vendors EMC HDS HP IBM NetApp SUN and others GmbH 86

87 System Vendors More and more GmbH 87

88 ERP Standard-Software SAP Oracle Sage and others GmbH 88

89 Web Content Vignette Stellent Interwoven and many others as well as Open Source GmbH 89

90 The market grows fast GmbH 90

91 The market grows fast But the growth is shared among many GmbH old and new competitors 91

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93 GmbH 93 Copyright GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer

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99 ECM with its comprehensive goal is not a product, but rather a vision, a strategy, and at best a solution portfolio. The claim of having one solution for every application from a single source is simply not realistic. GmbH 99

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103 WCM, ECM, portals and other document related technologies are blending together. Only a few vendor portfolios come up to ECM s claims. GmbH 103

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107 The market is swamped with ECM products and ECM components. Like the other software and IT market segments, the ECM market will consolidate. GmbH 107

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111 Information has only inherent value when it is used as knowledge in processes. The value of information must be considered in planning and operations alike, and justifies investments in ECM as infrastructure. GmbH 111

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115 The dangerous dependence on the availability and correctness of electronic information is constantly growing. Companies, government and society are already today completely dependent on the availability of electronic information. GmbH 115

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119 We suffer from information overflow. Identifying the valuable, important information is a tedious process. Systematic, accurate, and focussed access to exponentially growing information volumes gets more and more important. GmbH 119

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123 The first gaps in electronic information preservation have occurred. Electronic knowledge has already been irretrievably lost. The orderly and long-term usable storage of valuable information is growing in importance. GmbH 123

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127 The real value of ECM solutions is not adequatly communicated to the potential endusers and decision makers. The necessity of ECM is an issue for the management of every company and has to be communicated in regard to business issues, business continuity, compliance, and competition implications. GmbH 127

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131 ECM will become infrastructure at the level of operating systems, databases and software services. ECM basic functionality is a commodity. GmbH 131

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135 The change of a physical, tangible world of information into a virtual world. Our children will laugh about the problems we face today. GmbH 135

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138 This presentation and the related text documentation in English, German and French can be downloaded from our website: GmbH 138