Contact: André Baumli, Tel Dr. Daniel Imfeld, Tel

Transkript

1 Risk and Control Management made easy Contact: André Baumli, Tel Dr. Daniel Imfeld, Tel

2 Agenda Introduction Entrepreneurial Risk Management und ICS Project Report: Implementation for SME Demo: SME Insurer with 2 Key Competencies outsourced Outlook entrepreneurial Chances and Risk Management Co-operation Model for SME-Platform Questions & Answers Apéro

3 Core Business Risk /Insurance Risk Market Risk / Credit Risk Credit Risk Operational Riske ERM Perspective on Risks Loss of Reputation as an Impact Systemic Risks Strategic aspects Operations aspects 3

4 Risk Language, Categorisation and RM Organisation Internal Audit IRCS Framework Internal Control Systems, SOX, risk and process based Informations- und IT- Security, ISO 17799, BS 7799 Integrated dynamic risk simulation Stochastic Simulation, DFA ALM in financial institutions Compliance Risk BC-Management Security Management Core Business Strategic Risks Financial Market risks Counterparty Credit Risk Operational Risks

5 Risk and Control Management Framework Framework and Scope Status end of 2013 Goal 2014: Reach Maturity Level 2-3 Responsible/Q1-4 Draft of main building blocs of framework is established: suitable for XXX Solutions as well as for Insurance Clients with: Policy, Process, Organisation&Responsibility, Methods and Instruments Finalise and document framework in basic risk and control manual. Risk Management Draft of risk and control policy. Introduction of process structure for XXX and Clients. Generic Insurance Processes, Outsourced process of clients and client Introduction of Risk and Control Management Risk Policy process together with process responsible. First and Processes iteration for XXX and one Client of XXX. Risk Risk and Control report with risk strategy suggestions for pilot client IDA Baar Branch with outsourced processes. Risk and Control report with risk strategy suggestions for XXX. Organisation Draft of risk and control management & organisation. Allocation of responsibility to Responsibility central risk function, process responsible, CEO, Board. Methods and Introduced main instruments based on the Instruments existing risk plattform with: Approval of rsik policy and framework by the board Adapt and expand process model with integration of client needs. Consolidate risk and control process and link to budgeting and planning process. Customize risk - control and risk strategy report. Approve first risk evaluation and risk report including suggestions for risk mitigations and improvements for control Document inventory formal responsibility for XXX and outsourced client processes in risk and control management and approve by CEO/ Board Improve data quality on risk and control documentation. CEO/Board Q1 Risk Management CEO/Risk mgmt/ Head Finance (Q1-4) Risk Management CEO/Board Q1 CEO/Board Q1 process responsible risk inventory Focus reassessment on top risks process responsible control inventory Improve Control description and control process evidence responsible risk mitigation measure catalogue Review Business Continuity Plan Risk Management standard reporting on risks and controls risk evaluation concept

6 Project overview RM - IKS leicht gemacht Seite 6

7 Häufigkeit Projectreview for SME insurers Kick Off Evaluate Framework Design Risk categories, risk scales Auswirkungskategorien Buchhaltung (G&V, Bilanz) Cash Flow / Liquidität Ereigniskategorien Marktwertveränderung Betriebsunterbruch ERM-Versicherung Personenschaden A) Operationelle Risiken Reputationswirkung A 1) Unzulässige Handlungen, Betrug Sanktionen bei Non-Compliance A 2) Beschäftigungsverhältnisse QUALITATIV-QUANTITATIVE und BEWERTUNGSSKALA A 3) Geschäftspraktiken, rechtliche Risiken A 4) Produkteigenschaften und Mehrmals Modellierung pro Jahr A 5) Ausfall von Infrastruktur, externe Ereignisse, A 6) Geschäftsprozessrisiken 1x pro Jahr A 7) Risiken im Zusammenhang Bis mit 1x pro Zulieferern 5 Jahre B) Geschäftsrisiken / Strategie im 1x pro 5 Jahre bis C) Versicherungstechnische Risiken 1x pro 10 Jahre D) Finanzmarktrisiken Seltener als 1x pro E) Kredit-, Gegenparteirisiken 10 Jahre F) System- und Umfeldrisiken Auswirkung (finanziell quantitative oder qualitativ) C) Versicherungstechnische Risiken Auswirkung Finanziell bis xx bis 1 Mio 1 bis 10 Mio >10 Mio. Budget, Ebit, Value Organisationsstruktur Evaluate Organisational and Process Structures - 00 Organisation PRS Modellkunde Struktur a) PRS Modellkunde Betrieb Firmenkunden Betrieb Privatkunden b) Outsourcer IT Dienstleistungen c) Outsourcer Finanzen / Schaden d) Outsourcer HR Leistungen Select from catalogue of standard risks and controls Prozesse - - PRS A) Management Prozesse A1) Governance & Compliance A2) Planung & Budgetierung B) Kernprozesse Versicherung B1) Produkteentwicklung B2) Vertrieb B3) Underwriting B4) Administration B5) Tech. Buchhaltung B6) Schadenabwicklung C) Actuar & Rückversicherung C1) Aktuariat C2) passive Rückversicherung D) Finanzen & Anlage Mgtm D1) Anlage Management D2) Finanzbuchhaltung D3) Treasury E) Support Prozesse E1) Firmengründung E2) Personal E3) IT RM-ICS Process E4) Dienstleistungen F) Kunden Prozesse Kunde Kunde Kunde 3 Auswirkung qualitativ (Betrieb, Compliance, Reputation, Kunden) RM - IKS leicht gemacht Seite 7

8 Your advantages with Avanon Easy Risk Plattform Save time and focus on content related issues in RM and ICS. Proven concepts, continuously improved. Cost advantages: no infrastructure costs, annual budget on SaaS basis. A Risk-Control Management System supporting business goals..but also complying with regulatory requirements. Professional support as needed for RM, ICS, BCM. Advanced, web-based and fully scalable technology. Professional Software Partner guaranteeing for future development.

9 Tool Presentation: SME Insurance with Outsourcing Overview Dash Board Short Overview RM ICS Prozess on Dash Board Identification and Assessment of Risks Record and Edit Risk Mitigating Measures Reduce Risks with Controls Control Activities in two Process Examples Financial Accounting or Claims in cooperation with Outsourcers RM - IKS leicht gemacht Seite 8

10 Licence- and Maintenance Contract Model of Cooperation C l i e n t s C l i e n t 1 C l i e n t n Service Contract Business Partner Avanon/Thomsons Reuters - Client Contact - 2nd level support - Additional Services Avanon AG Softwarepartner Hoster - Business Partner for the SME Configuration Business Partner Contract, Risiko- und Finanzmanagement and Governance & Audit Avanon Easy is based on the standard solution of Avanon AG and is run and licenced as a Software as a Service by Avanon AG (Thomson Reuters Company)